Find a TenderAwarded

Published 24 Oct 2022, 16:12 BST

Official UK procurement notice

National Pathways Light & 111 Resilience Capacity Model

Official notice

Authority: NHS England (Central government)·Consortium: 2 public authorities

ServicesOpen procedureAccelerated

Sectors: Health & Social Care (85) Delivery: UKYorkshire & Humber (UKE)

Published estimate£25,000,000exc. VAT

Submissions closed 15 Nov 2022awarded 1 Mar 2023

Awarded to INTEGRATED CARE 24 LTD, Vocare Limited2 awards

What is being bought

Published requirement description

Procure a National Pathways Light Model from from CQC/pathways registered suppliers that delivers a national queue with service advisors using Pathways Light modules with capacity support included for 111 on a national basis.<br/><br/>To meet this challenge and alleviate key times of pressures on the core NHS111 service, the contract for two proposed services are across 2 areas which were split into Lots within the ITT:<br/>Lot A: Scalable surge capacity management of those cases that can be taken by a Service Advisor (SA) using current and future Pathways Light modules.<br/>Lot B: National Resilience Capacity (core NHS111 model delivered via Health Advisors and Clinicians)

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK, Yorkshire & Humber

Variant bids: not allowed

85000000 Health and social work services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 60%Price: 30%Social value: 10%

Published sub-criteria (3)

Technical: 60%
Commercial: 30%
Social Value: 10%

Published award criteria (3)

Technical: 60
Social Value: 10
Commercial: 30

What this means for your bid

Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 24 Oct 2022, 16:12 BST
Last source update: 12 Jun 2023, 13:46 BST
Award evaluation window: 15 Nov 2022 – …
FTS notice number: 2023/S 000-016568
Accelerated: Light Touch Regime
Classification (CPV): Health and social work services
Delivery area: UKYorkshire & Humber (UKE)
Official registry OCID: ocds-h6vhtk-037bb6 Find a Tender

How it was run

Official notice

Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis

Supplier login requiredLanguage: EN

Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline: 15 Nov 2022, 10:00 GMT
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bid validity: 120 days from the deadline
Bids opened: 15 Nov 2022, 10:00 GMT

Detailed submission instructions & authority contactsFrom official release

health-family.force.com/s/Welcome ↗

Timeline

15 Nov 2022 → 12 Jun 2023 · 3 dates

Submission deadline
15 Nov 2022, 10:00 GMT
Bids opened
15 Nov 2022, 10:00 GMT
Notice published
12 Jun 2023, 13:46 BST

Notice history

2 events · 2 releases on Find a Tender · since 12 Jun 2023

Status changed to complete
12 Jun 2023, 13:46 BST
Buyer details updated
12 Jun 2023, 13:46 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £23,800,0002 contracts exc. VAT

Bids received 3

Contracts signed 2latest 1 Mar 2023

Awarded to	Value	Date	Status
INTEGRATED CARE 24 LTD	£14,000,000 †	—	Awarded
Vocare Limited	£9,800,000 †	—	Awarded

Contracts

Contract 016568-2023-1 · INTEGRATED CARE 24 LTD
Signed
1 Mar 2023
Value
£14,000,000
Status
active
Contract 016568-2023-2 · Vocare Limited
Signed
1 Mar 2023
Value
£9,800,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
3bids · 3 electronic	—	—	—

Contracting authority & participating public bodies

2 public bodies on the notice

NHS England

Contracting authorityCentral GovernmentBody governed by public lawHealth Quarry House, Leeds, Yorkshire & Humber, LS2 7UEContact name, email Published organisation website ↗

Dispute resolution & review bodies

High Court and Court of Appeal of England and WalesMediation bodyReview body LondonContact email

Bidders & participating suppliers

2 commercial parties on the notice

Integrated Care 24Awarded supplier03193182 Kingston House, The Long Barrow, Ashford Kent, Nottingham, UK, TN24 0GPContact phone
Vocare limitedAwarded supplier09933257 Cardinal Square first floor – West, 10 Nottingham Road, Derby, England, DE1 3QT, Derby, UK, DE1 3QTContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.