Find a TenderClosed
Published 16 Jan 2023, 09:23 GMT

Official UK procurement notice

NHS Dorset Supported Self Management Service

Official notice

Authority: NHS Dorset Integrated Care Board (Central government)

ServicesOpen procedure
Published estimate£2,750,000exc. VAT · 1 value update
Submissions closed 22 May 2023
Next notice expected 1 May 2023
Notice summaryFrom the published notice

Non clinical health coaching, navigation and support service for patients 18+ with long term health conditions. The Contracting Authority is seeking a qualified provider(s) to deliver non clinical health coaching, navigation and support service for patients 18+ with long term health conditions. Additional information: The NHS Dorset Supported Self Management Service if required to support service users aged 18+ with long-term conditions (LTCs) to build skills, knowledge and confidence to manage their own health and wellbeing, live well with their condition and reduce demand on health services. <br/><br/>The required service outcomes are :<br/>1. Service Users can access information they need to manage their LTC by their preferred method, eg digital, on-line, paper. <br/>5.

What is being bought

Published requirement description

Non clinical health coaching, navigation and support service for patients 18+ with long term health conditions.

CPV: Community health services · Health services

The lotProcurement structure

single lot · value published
Lot #1The Contracting Authority is seeking a qualified provider(s) to deliver non clinical…Published value£2,750,000

The Contracting Authority is seeking a qualified provider(s) to deliver non clinical health coaching, navigation and support service for patients 18+ with long term health conditions. Additional information: The NHS Dorset Supported Self Management Service if required to support service users aged 18+ with long-term conditions (LTCs) to build skills, knowledge and confidence to manage their own health and wellbeing, live well with their condition and reduce demand on health services. <br/><br/>The required service outcomes are :<br/>1. Service Users have improved skills, knowledge and confidence to manage their own health and wellbeing.<br/>2. Service Users have improved health and wellbeing. <br/>3. Service Users report a positive experience and were able to access the service in their preferred way, ie One-to-one or group / face to face, on-line, telephone. <br/>4. Service Users can access information they need to manage their LTC by their preferred method, eg digital, on-line, paper. <br/>5. Service Users can access the service in the community, at a location of their choosing, at PCN level as a minimum and in a timely way.<br/>6. Service Users need fewer GP appointments to support the management of their LTCs.<br/>7. Service Users feel they are getting the best out of clinical / GP appointments.<br/>8. Service Users report improved ability to access / maintain employment ie paid or voluntary.

Delivery: South West
Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
16 Jan 2023, 09:23 GMT
Last source update
5 May 2023, 16:20 BST
Award evaluation window
2 Jun 2023 – …
FTS notice number
2023/S 000-013027
Classification (CPV)
Community health servicesHealth services
Delivery area
South West (UKK2)
Official registry OCID
ocds-h6vhtk-03979c Find a Tender

Publisher note: Since 2019 there has been significant national and local strategic changes that impacted on non-clinical care models in Dorset, of which the SSMS plays a key part. These include publication of the NHSE Long Term Plan (2019), which lead to the introduction of Additional Roles Reimbursement Scheme (ARRS) and more recently the Fuller Report (2022). <br/><br/>NHS Dorset is looking to engage with qualified providers, including local voluntary organisation alliances or consortia, to help inform its future commissioning decisions, particularly on how the integration of non-clinical services can help achieve key objectives in streamlining access to care and advice, the potential for providing more proactive, personalised care supported through a neighbourhood Integrated Team and helping people to stay well for longer. <br/><br/>This market engagement exercise will help ensure future commissioning strategies recognise the need to put people and place at the centre; co-creating services that people really need to support them to live healthy and happy lives.<br/><br/>The Authority is therefore seeking expressions of interest from qualified providers to participate in a market engagement events beginning in February 2023 (subject to final confirmation).<br/><br/>This exercise will help improve the Authorities' understanding of market capabilities, innovation and any barriers to delivering new commissioned services.<br/><br/>To register for this event, participants will need to register as a supplier on the Authorities health e-commerce system called Atamis https://health-family.force.com/s/Welcome<br/><br/>Atamis is the system chosen by The Department for Health and Social Care and many organisations across the NHS and wider health system to manage tendering and contract management activity.<br/><br/>Registration on the system is only required once to allow you to view your existing contracts with NHS Dorset and any other contracting authorities on the Health Family e-Commercial system, as well as gain access to any new opportunities.<br/><br/>If you want to create a new registration, there is guidance on the Atamis landing page or contact the Atamis helpdesk using the following details:<br/><br/>Phone: 0800 9956035<br/>E-mail: support-health@atamis.co.uk<br/><br/>Please email ian.clarke@nhsdorset.nhs.uk to confirm your expression of interest in participating in the event as well as confirming your Atamis registration. You will then be sent further details on the market engagement event.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
22 May 2023, 17:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
2 Jun 2023, 17:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

1 May 2023 → 2 Jun 2023 · 4 dates
  1. Next notice expected
    1 May 2023, 00:00 BST
  2. Notice published
    5 May 2023, 16:20 BST
  3. Submission deadline
    22 May 2023, 17:00 BST
  4. Bids opened
    2 Jun 2023, 17:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 5 May 2023
  1. Published value published: £2,750,000
    5 May 2023, 16:20 BST
  2. Status changed to active
    5 May 2023, 16:20 BST
  3. Procurement method changed
    5 May 2023, 16:20 BST
  4. Deadline published: 22 May 2023, 17:00 BST
    5 May 2023, 16:20 BST

Contracting authority & participating public bodies

NHS Dorset Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth Vespasian House, Barrack Road, Dorchester, South West, DT1 1TGContact name, email Published organisation website ↗

Dispute resolution & review bodies

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria