Official UK procurement notice
NHS England and NHS Improvement Health and Justice (NHSEI H&J) South East - Lived Experience Services for South East Secure Adult Estate and Children and Young Peoples (CYP) Estate
Authority: The NHS Commissioning Board operating as NHS England (NHS & healthcare)·Consortium: 2 public authorities
What is being bought5 lots · detail below
Published requirement descriptionNHS England and NHS Improvement Health & Justice (NHSEI H&J) South East (the Commissioner) sought to re-commission Lived Experience Services within the South East Secure Adult estate and Secure CYP estate. The procurement was split into 5 lots:
Lot 1: Kent and Medway prisons (HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester & HMP/YOI East Sutton Park)
Lot 2: Surrey prisons (HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down & HMP/YOI Bronzefield)
Lot 3: Thames Valley prisons (HMP Grendon, HMP Springhill, HMP Huntercombe & HMP Bullingdon)
Lot 4: Sussex, Hampshire and Isle of Wight (IOW) prisons (HMP Ford, HMP Lewes, Gatwick IRC (Brook House & Tinsley House), HMP/YOI Winchester & HMP Isle of Wight)
Lot 5 CYP Secure estate (HMYOI Cookham Wood, HMYOI Aylesbury, Lansdowne Secure Children's Home & Swanwick Lodge Secure Children's Home).
The contribution of service users who have first-hand experience of using the healthcare services within the secure settings is essential to the delivery of effective services and informing the commissioning process. NHSEI H&J is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services.
The service will be expected to consult/engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement/participation activities. Providers interested in the CYP Lot are particularly encouraged to develop and utilise participatory activities that are innovative and involve the use of creative activities to elicit service user experience and insight.
The service will also be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). At this time, it is anticipated that this support will be required for the recommissioning of healthcare services within the Surrey prisons and HMP Isle of Wight. If further procurement support requirements are identified, the contract will be varied to include funding for this support.
The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend.
The contracts are due to commence on 1st April 2022. The contract duration will be 3 years.
The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
CPV: Health services
Lots and requirements (5)Procurement structure
5 lots · all with a published value (£1,116,000 together)Lot #1Lived Experience Services in Kent and Medway prisonsPublished value£270,000
NHS England and NHS Improvement Health & Justice (NHSEI H&J) South East (the Commissioner) sought to re-commission Lived Experience Services within Kent and Medway prisons: HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester & HMP/YOI East Sutton Park.
The contribution of service users who have first-hand experience of using the healthcare services within the secure settings is essential to the delivery of effective services and informing the commissioning process. NHSEI H&J is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services.
The aims of the Lived Experience Service are:
- To ensure all service users are able to effectively contribute to the continuous improvement of healthcare services, as well as being supported to have an independent voice, through various forms of consultation and regular feedback to secure setting management, the healthcare providers and commissioners
- To ensure service users are able to inform decision-making in relation to healthcare provision
- To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the H&J system are equivalent to those in the wider community.
The service will be expected to consult/engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement/participation activities.
The service will also be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). If procurement support requirements are identified, the contract will be varied to include funding for this support.
The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend.
The contract is due to commence on 1st April 2022. The contract duration will be 3 years.
The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).
Lot #2Lived Experience Services in Surrey prisonsPublished value£255,000
NHS England and NHS Improvement Health & Justice (NHSEI H&J) South East (the Commissioner) sought to re-commission Lived Experience Services within Surrey prisons: HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down & HMP/YOI Bronzefield.
The contribution of service users who have first-hand experience of using the healthcare services within the secure settings is essential to the delivery of effective services and informing the commissioning process. NHSEI H&J is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services.
The aims of the Lived Experience Service are:
- To ensure all service users are able to effectively contribute to the continuous improvement of healthcare services, as well as being supported to have an independent voice, through various forms of consultation and regular feedback to secure setting management, the healthcare providers and commissioners
- To ensure service users are able to inform decision-making in relation to healthcare provision
- To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the H&J system are equivalent to those in the wider community.
The service will be expected to consult/engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement/participation activities.
The service will also be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). It is anticipated that this support will be required for the recommissioning of healthcare services within the Surrey prisons and the contract envelope is inclusive of funding for this support.
The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend.
The contract is due to commence on 1st April 2022. The contract duration will be 3 years.
The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations"), which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).
Lot #3Lived Experience Services in Thames Valley prisonsPublished value£180,000
NHS England and NHS Improvement Health & Justice (NHSEI H&J) South East (the Commissioner) sought to re-commission Lived Experience Services within Thames Valley prisons: HMP Grendon, HMP Springhill, HMP Huntercombe & HMP Bullingdon.
The contribution of service users who have first-hand experience of using the healthcare services within the secure settings is essential to the delivery of effective services and informing the commissioning process. NHSEI H&J is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services.
The aims of the Lived Experience Service are:
- To ensure all service users are able to effectively contribute to the continuous improvement of healthcare services, as well as being supported to have an independent voice, through various forms of consultation and regular feedback to secure setting management, the healthcare providers and commissioners
- To ensure service users are able to inform decision-making in relation to healthcare provision
- To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the H&J system are equivalent to those in the wider community.
The service will be expected to consult/engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement/participation activities.
The service will also be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). If procurement support requirements are identified, the contract will be varied to include funding for this support.
The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend.
The contract is due to commence on 1st April 2022. The contract duration will be 3 years.
The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations"), which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).
Lot #4Lived Experience Services in Sussex, Hampshire and Isle of Wight (IOW) prisonsPublished value£231,000
NHS England and NHS Improvement Health & Justice (NHSEI H&J) South East (the Commissioner) sought to re-commission Lived Experience Services within Sussex, Hampshire and Isle of Wight (IOW) prisons: HMP Ford, HMP Lewes, Gatwick IRC (Brook House & Tinsley House), HMP/YOI Winchester & HMP Isle of Wight.
The contribution of service users who have first-hand experience of using the healthcare services within the secure settings is essential to the delivery of effective services and informing the commissioning process. NHSEI H&J is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services.
The aims of the Lived Experience Service are:
- To ensure all service users are able to effectively contribute to the continuous improvement of healthcare services, as well as being supported to have an independent voice, through various forms of consultation and regular feedback to secure setting management, the healthcare providers and commissioners
- To ensure service users are able to inform decision-making in relation to healthcare provision
- To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the H&J system are equivalent to those in the wider community.
The service will be expected to consult/engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement/participation activities.
The service will also be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). It is anticipated that this support will be required for the recommissioning of healthcare services within HMP Isle of Wight and the contract envelope is inclusive of funding for this support. If further procurement support requirements are identified, the contract will be varied to include funding for this additional support.
The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend.
The contract is due to commence on 1st April 2022. The contract duration will be 3 years.
The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations"), which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).
Lot #5Lived Experience Services in the South East Children and Young Peoples Secure estatePublished value£180,000
NHS England and NHS Improvement Health & Justice (NHSEI H&J) South East (the Commissioner) sought to re-commission Lived Experience Services within South East Children and Young Peoples Secure estate: HMYOI Cookham Wood, HMYOI Aylesbury, Lansdowne Secure Children's Home & Swanwick Lodge Secure Children's Home.
The contribution of service users who have first-hand experience of using the healthcare services within the secure settings is essential to the delivery of effective services and informing the commissioning process. NHSEI H&J is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of healthcare services.
The aims of the Lived Experience Service are:
- To ensure all service users are able to effectively contribute to the continuous improvement of healthcare services, as well as being supported to have an independent voice, through various forms of consultation and regular feedback to secure setting management, the healthcare providers and commissioners
- To ensure service users are able to inform decision-making in relation to healthcare provision
- To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the H&J system are equivalent to those in the wider community.
The service will be expected to consult/engage with service users on the full range of healthcare services delivered within the establishments via delivery of both on-site and remote service user engagement/participation activities. Providers interested in the CYP Lot are particularly encouraged to develop and utilise participatory activities that are innovative and involve the use of creative activities to elicit service user experience and insight.
The service will also be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). If procurement support requirements are identified, the contract will be varied to include funding for this support.
The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend.
The contract is due to commence on 1st April 2022. The contract duration will be 3 years.
The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations"), which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Aug 2021, 10:54 BST
- Last source update
- 31 Mar 2022, 18:09 BST
- Authority reference
WA11012/AN- FTS notice number
2022/S 000-008745- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02d356Find a Tender
- Review procedure
As described in VI.3, deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the 2015 Regulations.
Publisher note: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The tendering process has been conducted in accordance with the requirements and flexibilities provided by Articles 74 to 76 of the Directive, and Regulations 74 to 76 of the Regulations. The Authority ran a transparent tender process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or the Treaty on the Functioning of the European Union or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services. Neither the inclusion of a selection stage, nor the use of any language or terms found in the Directive or Regulations, nor the description of the procedure voluntarily adopted by the Authority ("Open", "Restricted", "Competitive Procedure with Negotiation", "Competitive Dialogue" or any other description), nor any other indication, shall be taken to mean that the Authority intends to hold itself bound by the Directive or Regulations, save by the provisions applicable to services coming within the scope of Annex XIV of the Directive / Schedule 3 of the Regulations. The Contracting Authority has voluntarily observed the award decision notices provisions and held a 10 day standstill period as described in Regulation 86 of the Regulations. Deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the Regulations.
How it was run
Official notice- Submission deadline
- 22 Sept 2021, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
22 Sept 2021 → 31 Mar 2022 · 2 dates- Submission deadline22 Sept 2021, 12:00 BST
- Notice published31 Mar 2022, 18:09 BST
Notice history
2 events · 2 releases on Find a Tender · since 31 Mar 2022- Status changed to complete31 Mar 2022, 18:09 BST
- Buyer details updated31 Mar 2022, 18:09 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Lived Experience Services in Kent and Medway prisons1 award | |||
| EP: IC Consultants LtdSME | £264,146 † | — | Awarded |
| Lot 2 · Lived Experience Services in Surrey prisons1 award | |||
| EP: IC Consultants LtdSME | £233,396 † | — | Awarded |
| Lot 3 · Lived Experience Services in Thames Valley prisons1 award | |||
| EP: IC Consultants LtdSME | £172,954 † | — | Awarded |
| Lot 4 · Lived Experience Services in Sussex, Hampshire and Isle of Wight (IOW) prisons1 award | |||
| ABL Health Ltd | £230,085 † | — | Awarded |
| Lot 5 · Lived Experience Services in the South East Children and Young Peoples Secure estate1 award | |||
| PEER POWER YOUTHSME | £180,000 † | — | Awarded |
Contracts
Lived Experience Services in Kent and Medway prisons · EP: IC Consultants LtdSME
- Signed
- 31 Mar 2022
- Value
- £264,146
- Status
- active
Lived Experience Services in Surrey prisons · EP: IC Consultants LtdSME
- Signed
- 31 Mar 2022
- Value
- £233,396
- Status
- active
Lived Experience Services in Thames Valley prisons · EP: IC Consultants LtdSME
- Signed
- 31 Mar 2022
- Value
- £172,954
- Status
- active
Lived Experience Services in Sussex, Hampshire and Isle of Wight (IOW) prisons · ABL Health Ltd
- Signed
- 31 Mar 2022
- Value
- £230,085
- Status
- active
Lived Experience Services in the South East Children and Young Peoples Secure estate · PEER POWER YOUTHSME
- Signed
- 31 Mar 2022
- Value
- £180,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Lived Experience Services in Kent and Medway prisons | 3bids · 3 electronic | — | — | — |
| 2 · Lived Experience Services in Surrey prisons | 3bids · 3 electronic | — | — | — |
| 3 · Lived Experience Services in Thames Valley prisons | 3bids · 3 electronic | — | — | — |
| 4 · Lived Experience Services in Sussex, Hampshire and Isle of Wight (IOW) prisons | 2bids · 2 electronic | — | — | — |
| 5 · Lived Experience Services in the South East Children and Young Peoples Secure estate | 3bids · 3 electronic | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- High Court in LondonReview body
Bidders & participating suppliers
3 commercial parties on the notice- ABL Health LimitedAwarded supplier
- EP: IC ConsultantsAwarded supplier
- Peer Power YouthAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.