Find a TenderAwarded without competition

Published 8 Sept 2025, 15:09 BST

Official UK procurement notice

NHS London Emergency Department Digital Front Door solution

Official notice

Authority: London North West University Healthcare NHS Trust (Central government)

ServicesAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: London (UKI)

Awarded value£1,191,668published contract · exc. VAT

Awarded 29 Jul 2025no call for competition

Awarded to eConsult Health Ltd

What is being bought

Published requirement description

Provision of an e-Triage service across 5 emergency departments in London

CPV: Clinical information system · IT software development services · Information systems · Programming services of systems and user software · Software package and information systems · Software programming and consultancy services

The lotProcurement structure

single lot · no lot value published

Lot #1G-Cloud 13 Lot 2, Direct Award ProcessAwarded

G-Cloud 13 Lot 2, Direct Award Process. Additional information: Price was not the only award criteria as the Authority followed the contract award process under the G-Cloud 13 Framework. This involved the preparation of a set of requirements and undertaking a desktop capability assessment based on the application of search terms against the framework suppliers' solutions on the catalogue in line with the contract award process. The G-Cloud 13 Framework has expired and so the contract has been entered into under the replacement G-Cloud 14 Framework. The contract award process under G-Cloud 13 is the same as the process under G-Cloud 14.

Delivery: London · Northwick Park Hospital<br/>Watford Rd<br/>Harrow <br/>HA1 3UJ

Extensions: This Call-Off Contract can be extended by the Authority for one period of up to 12 months

48000000 Software package and information systems 48810000 Information systems 48814400 Clinical information system 72200000 Software programming and consultancy services 72211000 Programming services of systems and user software

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 8 Sept 2025, 15:09 BST
Last source update: 8 Sept 2025, 15:09 BST
FTS notice number: 2025/S 000-054725
Classification (CPV): Clinical information systemIT software development servicesInformation systemsProgramming services of systems and user softwareSoftware package and information systemsSoftware programming and consultancy services
Delivery area: London (UKI)
Official registry OCID: ocds-h6vhtk-0595fd Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Authority followed the contract award process under the G-Cloud 13 Framework

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £1,191,6681 contract exc. VAT

Bids received 1

Contracts signed 1latest 29 Jul 2025

Awarded to	Value	Date	Status
eConsult Health LtdSME	£1,191,668 †	—	Awarded

Contracts

Contract 054725-2025-1 · eConsult Health LtdSME
Signed
29 Jul 2025
Value
£1,191,668
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

London North West University Healthcare NHS Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Northwick Park Hospital, Watford Rd, Harrow, London, HA1 3UJContact name, email

Dispute resolution & review bodies

The High CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice

eConsult Health LimitedAwarded supplier07628675 3rd Floor Moorfoot House 221 Marsh Wall London, London, London, E14 9FJContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.