Find a TenderAwarded
Published 1 Dec 2023, 15:20 GMT

Official UK procurement notice

NHS Patient Survey · UK public procurement notice

Official notice

Authority: Mid Yorkshire Hospitals NHS Trust (Central government)

ServicesOpen procedure
Published estimate£240,000≈ £120k / year7.9% below published estimate
Submissions closed 9 Jan 2024awarded 20 Jun 2024
Awarded to IQVIA Ltd
Contract term 2 yrsends 31 Mar 2026 · extension options published · starts 1 Apr 2024

What is being bought

Published requirement description

Patient Experience Feedback Support

CPV: Survey analysis services · Survey services

The lotProcurement structure

single lot · no lot value published
Lot #1Patient Experience Feedback Support to include NHS Patient Survey and Patient Friends…Awarded 2 yrs

Patient Experience Feedback Support to include NHS Patient Survey and Patient Friends and Family Test

Contract period: 1 Apr 2024 – 31 Mar 2026 (2 yrs)
Extensions: 2 x 12 months extension periodsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • technical: 70%
  • Price: 30%
Published award criteria (2)
  • technical: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
1 Dec 2023, 15:20 GMT
Last source update
3 Jul 2024, 14:31 BST
Award evaluation window
9 Jan 2024 – …
Authority reference
C227466
FTS notice number
2024/S 000-020297
Classification (CPV)
Survey analysis servicesSurvey services
Delivery area
Yorkshire & Humber (UKE21)
Official registry OCID
ocds-h6vhtk-042120 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
9 Jan 2024
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
9 Jan 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

9 Jan 2024 → 31 Mar 2026 · 5 dates
  1. Submission deadline
    9 Jan 2024
  2. Bids opened
    9 Jan 2024, 12:00 GMT
  3. Contract starts
    1 Apr 2024, 00:00 BST
  4. Notice published
    3 Jul 2024, 14:31 BST
  5. Bids must remain valid until209 days ago
    31 Mar 2026, 23:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    3 Jul 2024, 14:31 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £220,9541 contract exc. VAT
Bids received 2
Contracts signed 1latest 20 Jun 2024
Awarded toValueDateStatus
IQVIA Ltd£220,954 †—Awarded

Contracts

  • Contract 020297-2024-1 · IQVIA Ltd

    Signed
    20 Jun 2024
    Value
    £220,954
    Period
    … – 31 Mar 2026
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
Patient Experience Feedback Support to include NHS Patient Survey and Patient Friends…2bids · 2 electronic———
Whole notice———£212,705 – £220,954

Contracting authority & participating public bodies

Mid Yorkshire Hospitals NHS Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Trust HQ and education Centre, Aberford Road , Wakefeld, Yorkshire & Humber, WF1 4DGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice
  • IQVIA UKAwarded supplier Chesterfield Road, Holmewood, Yorkshire & Humber, S42 5US

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.