Find a TenderAwarded
Published 25 Jul 2022, 13:05 BST

Official UK procurement notice

(NU/1589-65) Chinese Social Media Management

Official notice

Authority: Newcastle University (Education)

Dynamic marketServicesRestricted procedureSME suitable
Dynamic market estimateValue not publishedmarket-wide estimate, not attributable revenue
Awarded 22 Jul 2022

What is being bought

Published requirement description

We are looking for a supplier to cover two aspects of our Chinese Social Media Management activity, Organic social media management and paid media campaign support. The supplier is required to have the ability to provide the following services and experience:

Organic social media management

  • Have detailed experience managing in country higher education focused social media accounts for the Chinese market
  • Day-to-day management of Newcastle University’s existing Weibo, WeChat, Douyin and YouKu accounts – creating, uploading, scheduling and reviewing content as agreed in monthly client meetings
  • Support the creation and maintenance of a Newcastle University presence on Xiaohongshu (Little Red Book)
  • Support live-streaming chats with staff/students and virtual open days, when required
  • Monthly content recommendations for our accounts based on wider market trends and competitor insights for:

o Potential undergraduate students

o Potential postgraduate students

o Current students studying in the UK

o Our Chinese alumni community

  • Attending monthly content planning meetings with internal teams
  • Translation and reformatting provided content to be suitable for chosen channels
  • Comprehensive monthly reporting on activity including impressions, engagement, followers, web traffic, comment and engagement analysis, competitor analysis and benchmarking. As well as recommendations for improvements
  • Provide a named Account Manager

2.3.2 Paid media

When paid campaign support is required for Chinese markets, the supplier will be required to provide the following services:

  • Have detailed knowledge and demonstrable experience booking paid media on channels used by prospective undergraduate and postgraduate students
  • Provide detailed campaign attribution and KPI measurements for all media plans
  • Provide full campaign reporting and optimisation as part of all media plans
  • Provide support on creative optimisation and testing
  • Provide regular insight into industry best practice, trends and future placement opportunities
  • Provide translation services for content and landing pages
  • Provide a single Account Manager for all campaigns

CPV: Business services: law, marketing, consulting, recruitment, printing and security · Marketing management consultancy services · Marketing services · Programming services of packaged software products · Sales or marketing software development services · Sales or marketing software package · Sales, marketing and business intelligence software development services · Sales, marketing and business intelligence software package

How this dynamic market works

From the published notice
Type
Dynamic market
Bids received
2 bids received · 1 suppliers appointed
Electronic auction
yes

The lotProcurement structure

single lot · no lot value published

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Price: 10%
Published sub-criteria (2)
  • Ability to meet the Requirements: 90%
  • price: 10%
Published award criteria (3)
  • Ability to meet the Requirements: P/F
  • Ability to meet the Requirements: 90
  • Price: 10
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
  • “(NU/1589-65) Chinese Social Media Management” is a dynamic market: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Dynamic market
Who may use this agreement
Any qualifying supplier may apply while the market is open
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
25 Jul 2022, 13:05 BST
Last source update
25 Jul 2022, 13:05 BST
Authority reference
DN614812
FTS notice number
2022/S 000-020143
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and securityMarketing management consultancy servicesMarketing servicesProgramming services of packaged software productsSales or marketing software development servicesSales or marketing software packageSales, marketing and business intelligence software development servicesSales, marketing and business intelligence software package
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-035557 Find a Tender
Review and risk notes
Review procedure

The University will incorporate a standstill period at the point information on the award of the

contract is communicated to tenderers. That notification will provide full information on the

award decision. The standstill period, which will be for a minimum of 10 calendar days,

provides time for unsuccessful tenderers to challenge the award decision before the

contract is entered into.

The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who

have been harmed or are at risk of harm by a breach of the rules to take action in the High

Court (England, Wales and Northern Ireland) within 30 days of knowledge or constructive

knowledge of breach.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 22 from SMEs
Contracts signed 1latest 22 Jul 2022

1 suppliers are admitted to this dynamic market without individual award values or dates, see the supplier list below.

Contracts

  • (NU/1589-65) Chinese Social Media Management

    Signed
    22 Jul 2022
    Value
    £23,040
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
We are looking for a supplier to cover two aspects of our Chinese Social Media…2bids · 2 electronic · 2 from abroad2——
Whole notice———£14,000 – £74,000

Contracting authority & participating public bodies

Newcastle University

Contracting authorityEducationBody governed by public lawEducation Newcastle University, King's Gate, Newcastle upon Tyne, North East, NE1 7RUContact name, email, phone

Suppliers admitted to the dynamic market

1 commercial party on the notice
  • TONGAdmitted to the market Office 304, Edinburgh House, Vauxhall, London, North East, SE11 5DP

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.