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Published 7 Sept 2022, 10:27 BST

Official UK procurement notice

(NU/1589 – 73) Web Services Retainer 2022-2023

Official notice

Authority: Newcastle University (Education)

Dynamic marketServicesRestricted procedureSME suitable
Sectors: Software Packages & ERP (48)IT Services & Software (72)Business Services & Consultancy (79) Delivery: UK
Dynamic market estimateValue not publishedmarket-wide estimate, not attributable revenue
Awarded 15 Aug 2022

What is being bought

Published requirement description

We are seeking to appoint an agency on a retainer for 11 months to support with the following key services:

  1. Web content development

a. Write and edit effective web content:

i. Using user centred content design principles

ii. Optimised for appropriate readability

iii. Optimised for search engines and mobile devices

iv. To meet the University’s web content guidelines and standards

b. Rewrite Newcastle University content so it is more suitable for the web

c. Use our content workflow and CMS to develop and publish content

  1. Web page creation

a. Use our content workflow system, GatherContent, to manage content creation and approvals processes

b. Create and publish approved web content using one of our content management systems (CMS). We use TerminalFour (T4) as our enterprise level CMS for the web estate on ncl.ac.uk. We also use Hubspot CMS for specific projects and support is required for both.

c. Deliver pages that are accessible for users with cognitive and physical difficulties or disabilities.

d. Apply SEO best practices

e. Adherence to web standards (W3C) and best practices for performance and accessibility (WCAG 2.1 AA / AAA)

f. Strong working knowledge developing cross platform/browser compatibility for dynamic web applications. RWD (responsive web design) and mobile first design

g. Strong understanding of functional testing strategies and application

  1. Project management skills

a. The ability to deliver outstanding project management throughout the 11 month retainer

b. Assign a dedicated Account Manager who can deal with day-to-day enquires and provide regular updates to University stakeholders.

c. Assign an Account Director to provide an oversight of the retainer, provide regular updates and keep track of budgets.

d. Use our internal project management system Wrike

e. Create a variety of planning documentation and status reports to assist with delivering web projects and to coordinate resource to attend training workshops as required for on-boarding, improving knowledge of our CMS and web standards

f. Have a collaborative approach acting as an extension of our in-house delivery team

CPV: Business services: law, marketing, consulting, recruitment, printing and security · Marketing management consultancy services · Marketing services · Programming services of packaged software products · Sales or marketing software development services · Sales or marketing software package · Sales, marketing and business intelligence software development services · Sales, marketing and business intelligence software package

How this dynamic market works

From the published notice
Type
Dynamic market
Bids received
4 bids received · 1 suppliers appointed
Electronic auction
yes

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
48480000 Sales, marketing and business intelligence software package48481000 Sales or marketing software package72210000 Programming services of packaged software products72212480 Sales, marketing and business intelligence software development services72212481 Sales or marketing software development services79342000 Marketing services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (3)
  • Ability to resource the Contract: 40%
  • Portfolio examples of similar content: 20%
  • Service Level: 40%
Published award criteria (3)
  • Ability to resource the Contract: 40
  • Portfolio examples of similar content: 20
  • Service Level: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “(NU/1589 – 73) Web Services Retainer 2022-2023” is a dynamic market: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Dynamic market
Who may use this agreement
Any qualifying supplier may apply while the market is open
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Sept 2022, 10:27 BST
Last source update
7 Sept 2022, 10:27 BST
Authority reference
DN623436
FTS notice number
2022/S 000-025051
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and securityMarketing management consultancy servicesMarketing servicesProgramming services of packaged software productsSales or marketing software development servicesSales or marketing software packageSales, marketing and business intelligence software development servicesSales, marketing and business intelligence software package
Delivery area
UK
Official registry OCID
ocds-h6vhtk-036671 Find a Tender
Review and risk notes
Review procedure

The University will incorporate a standstill period at the point information on the award of the

contract is communicated to tenderers. That notification will provide full information on the

award decision. The standstill period, which will be for a minimum of 10 calendar days,

provides time for unsuccessful tenderers to challenge the award decision before the

contract is entered into.

The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who

have been harmed or are at risk of harm by a breach of the rules to take action in the High

Court (England, Wales and Northern Ireland) within 30 days of knowledge or constructive

knowledge of breach.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 44 from SMEs
Contracts signed 1latest 15 Aug 2022

1 suppliers are admitted to this dynamic market without individual award values or dates, see the supplier list below.

Contracts

  • (NU/1589 – 73) Web Services Retainer 2022-2023

    Signed
    15 Aug 2022
    Value
    £75,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad4——

Contracting authority & participating public bodies

Newcastle University

Contracting authorityEducationBody governed by public lawEducation Newcastle University, King's Gate, Newcastle upon Tyne, UK, NE1 7RUContact name, email, phone

Suppliers admitted to the dynamic market

1 commercial party on the notice
  • INSPIREDAdmitted to the market The Victoria Building Heaton Park View, Newcastle Upon Tyne, UK, NE6 5BF

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.