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Find a TenderAwardedContract award notice
Published 22 May 2025, 12:32 BST

Official UK procurement notice

Older People’s Service Care and Support in PFI Care Homes Langley Oaks, Heavers Court and Addington Heights

Official notice

Authority: London Borough of Croydon (Local council)

ServicesCompetitive flexible procedureAbove thresholdLight touch regime
Sectors: Health & Social Care (85) Delivery: London (UKI62)
Published estimate£85,500,000≈ £8.6m / year · £102,600,000 inc. VAT · 1 value update6.7% below published estimate
Submissions closed 30 Oct 2025awarded 4 Feb 2026
Award (standstill) to Eleanor Nursing and Social Care Ltd
Contract term 10 yrsends 31 Mar 2036 · up to 31 Mar 2039 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

London Borough of Croydon (the Council) wishes to award a contract for services for Older People’s Service Care and Support in PFI Care Homes Langley Oaks, Heavers Court and Addington Heights.

This procurement was carried out in line with the open procurement process detailed within the Procurement Act Regulations 2023 (PA23)

The required services were procured via a competitive tendering process and will run electronically via the Croydon Tenders Portal.

  • How the procedure runs: Stage 1 - PSQ & Invitation to submit initial tenders Stage 2 - Dialogue and/or negotiation Stage 3 - Invitation to submit final tenders

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 10 yrsPublished value£85,500,000
Contract period: 1 Apr 2026 – 31 Mar 2036 (10 yrs) · up to 31 Mar 2039 with extensionsValue: £85,500,000 exc. VAT · £102,600,000 inc. VAT
Delivery: London
Extensions: The initial term of this contract is 10 years, the Council has the option to extend the contract for up to 3 years after the initial 10 year period.
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Quality - 60% Social Value - 10% Price - 30%

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
22 May 2025, 12:32 BST
Last source update
5 Feb 2026, 16:05 GMT
Award evaluation window
Submission end – 31 Jan 2026
Authority reference
LBC/TN/609
FTS notice number
2025/S 000-061028
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
London (UKI62)
Official registry OCID
ocds-h6vhtk-051d64 Find a Tender
Contract terms summary

30 days

How it runs

Stage 1 - PSQ & Invitation to submit initial tenders

Stage 2 - Dialogue and/or negotiation

Stage 3 - Invitation to submit final tenders

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
30 Oct 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/croydontenders/aspx/… ↗

Timeline

22 May 2025 → 1 Apr 2026 · 10 dates
  1. Planning notice published
    22 May 2025, 12:32 BST
  2. Market engagement
    30 Jun 2025, 23:59 BST

    Prospective Bidders & Stakeholders Adult Care Home Transformation - Event Details

    Date: Wednesday 09 July 2025

    Time: 14.00hrs - 16.00hrs

    Please register your interest to attend by Monday 30th June 2025 - To do this go to our procurement portal by clicking on this link: London Borough of Croydon E-Procurement Site - Home (in-tendhost.co.uk)

    To sign up for the event, please create an account on the portal (which is free and only takes a couple of minutes) and then you will be able to click the 'express your Interest' button. Please make sure you send us a message via the correspondence area and include the following information:

    Organisation name

    Name & job title and email addresses of delegates

  3. Next notice expected
    9 Aug 2025, 23:59 BST
  4. Tender notice published391 days ago
    30 Sept 2025, 16:26 BST
  5. Submission deadline361 days ago
    30 Oct 2025, 12:00 GMT
  6. Award decision expected by268 days ago
    31 Jan 2026, 23:59 GMT
  7. Assessment summaries sent264 days ago
    5 Feb 2026
  8. Latest notice published263 days ago
    5 Feb 2026, 16:05 GMT
  9. Standstill ends251 days ago
    17 Feb 2026, 23:59 GMT
  10. Contract starts209 days ago
    1 Apr 2026, 00:00 BST

Notice history

11 events · 5 releases on Find a Tender · since 22 May 2025
  1. Pipeline notice published
    22 May 2025, 12:32 BST
    UK1
  2. Preliminary market engagement notice published
    16 Jun 2025, 09:59 BST
    UK2
  3. Preliminary market engagement notice published
    16 Jun 2025, 10:10 BST
    UK2
  4. Tender notice published
    30 Sept 2025, 16:26 BST
    UK4
  5. Published value published: £85,500,000
    30 Sept 2025, 16:26 BST
  6. Status changed to active
    30 Sept 2025, 16:26 BST
  7. Procurement method changed
    30 Sept 2025, 16:26 BST
  8. Deadline published: 30 Oct 2025, 12:00 GMT
    30 Sept 2025, 16:26 BST
  9. Contract award notice published
    5 Feb 2026, 16:05 GMT
    UK6
  10. Status changed to complete
    5 Feb 2026, 16:05 GMT
  11. Contract signature expected
    18 Feb 2026, 23:59 GMT
    scheduled
Published amendments (1)

Change to date engagement period will end. Requests to participate in engagement will close on the 30th June 2025

Routine re-releases (5)
  • 2025-06: 1 release · 16 Jun 2025
  • 2025-05: 1 release · 22 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £79,764,8761 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Awarded toValueDateStatus
Eleanor Nursing and Social Care Ltd1 Apr 2026 – 31 Mar 2036 · up to 31 Mar 2039Extensions: 10 years + 3 years£79,764,8764 Feb 2026standstill to 17 Feb 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 8 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

London Borough of Croydon

Contracting authorityPublic authority - sub-central government GB-PPON: PJTH-3594-VXYL Bernard Wetherill House, Fell Road, Croydon, London, CR01EAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Eleanor Nursing and Social CareAwarded supplierGB-COH: 04393038 1st Floor, Leegate House, Burnt Ash Road, London, London, SE12 8SSContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: https://in-tendhost.co.uk/croydontenders/aspx/Home

Notices published for this procedure