Official UK procurement notice
On Train Hospitality Services
Authority: ScotRail Trains Limited
What is being bought3 lots · detail below
Published requirement descriptionScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots:
1: Food and Drink Provision to supply and deliver food and drink for on-train retailing.
2: EPOS Solutions including card payments and stock management services.
3: Managed solution, for the above services as well as stock management and depot services.
- Recurrence: Proposed initial term is 2 years with the option to extend for a further 3 x 12 month periods. This contract may be re-tendered beyond these dates.
CPV: Catering services · Food, beverages, tobacco and related products · Non-alcoholic beverages · Point of sale (POS) software development services
Lots and requirements (3)Procurement structure
3 lots · no lot values published · same evaluation weights on every lotLot #1Food and Drink SupplierAwardedRenewal
Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.
Lot #2EPOS SolutionAwardedRenewal
ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract.
Lot #3Managed Hospitality SolutionCancelledRenewal
ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (1)
- as per procurement documents: 100%
Published award criteria (2)
- as per procurement documents: 100
- Price: 0
- Suitability
Selection criteria as stated in the procurement documents.
- Legal form for consortia
- ScotRail intend on using the ScotRail Standard Contract Terms and Conditions. These are attached as an appendix to the PQQ. These are not a mandatory requirement and it is intended that suppliers will be scored on their proposed changes to the Terms at ITT / ITN stage. ScotRail reserves the right to amend these terms at their discretion. Whilst it is the intention that SRT will be the primary user of this contract, in future this contract may be utilised by other entities within the SRH Group.
- Shortlisting
- Please note that your response to the PQQ for this requirement is to be submitted at the latest by 12:00 on 18 October 2024. If successful at PQQ stage, suppliers will be invited to the Invitation to Negotiate Stage (ITN). As such, please ignore section 'IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates' in this notice and the dates provided there. The timescales outlined within the 'On Train Hospitality PQQ' contained within the WAX Digital portal should be adhered to. To participate you must submit an electronic PQQ via the ScotRail Wax Sourcing System by the deadline. The system can be accessed here https://scotrail.waxlive.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx
- Successive reduction
- Candidates will be reduced successively across stages
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Goods
- Notice status
- Cancelled
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · Proposed initial term is 2 years with the option to extend for a further 3 x 12 month periods. This contract may be re-tendered beyond these dates.
- First published
- 23 Oct 2023, 08:27 BST
- Last source update
- 4 Mar 2026, 11:03 GMT
- Authority reference
SR001- FTS notice number
2026/S 000-019372- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-040e06Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Please note that your response to the PQQ for this Lot is to be submitted at the latest by 12:00 on 15 November 2023. As such, please ignore section 'IV.2.2) Time limit for receipt of tenders or requests to participate' and 'IV.2.3 Estimated date of dispatch of invitations to tender or to participate to selected candidates' in relation to this Lot only. Details in relation to the deadlines for this Lot can found in the PQQ documents. Whilst it is the intention that SRT will be the primary user of this contract, all lots will be available to use by ScotRail and members of the Scottish Rail Holdings Limited Group (including holding company or subsidiaries). (SC Ref:825516)
How it was run
Official notice- Submission deadline
- 18 Oct 2024, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
18 Oct 2024 → 4 Mar 2026 · 3 dates- Submission deadline18 Oct 2024, 12:00 BST
- Invitations to tender expected4 Nov 2024
- Notice published236 days ago4 Mar 2026, 11:03 GMT
Notice history
3 events · 5 releases on Find a Tender · since 18 Sept 2024- Deadline moved to 18 Oct 2024, 12:00 BST18 Sept 2024, 11:24 BST+329 days · was 24 Nov 2023, 12:00 GMT
- Status changed to complete15 Oct 2025, 09:53 BST
- Status changed to cancelled4 Mar 2026, 11:03 GMT
Routine re-releases (5)
- 2024-09: 1 release · 18 Sept 2024
- 2023-10: 1 release · 23 Oct 2023
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Food and Drink Supplier1 award | |||
| BFS GROUP LIMITED | — | — | Awarded |
| Lot 2 · EPOS Solution1 award | |||
| ECR Solutions Limited | — | — | Awarded |
3 further award records carry no date or value.
Contracts
Contract 065446-2025-1 · BFS GROUP LIMITED
- Signed
- 25 Jul 2025
- Value
- —
- Status
- active
EPOS Solution · ECR Solutions Limited
- Signed
- 13 Nov 2024
- Value
- —
- Status
- active
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Glasgow Sheriff Court and Justice of the Peace CourtReview body
Bidders & participating suppliers
2 commercial parties on the notice- BFS Group Ltd T/A BidfoodAwarded supplier
- ECR SolutionsAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria
- Economic and financial selection criteria
- Technical selection criteria