Find a TenderCancelled
Published 23 Oct 2023, 08:27 BST

Official UK procurement notice

On Train Hospitality Services

Official notice

Authority: ScotRail Trains Limited

3 lotsGoodsNegotiated procedure with prior call for competition
Budget not disclosedValue not published
Submissions closed 18 Oct 2024
Lots 3see the lot list below

What is being bought3 lots · detail below

Published requirement description

ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots:

1: Food and Drink Provision to supply and deliver food and drink for on-train retailing.

2: EPOS Solutions including card payments and stock management services.

3: Managed solution, for the above services as well as stock management and depot services.

  • Recurrence: Proposed initial term is 2 years with the option to extend for a further 3 x 12 month periods. This contract may be re-tendered beyond these dates.

CPV: Catering services · Food, beverages, tobacco and related products · Non-alcoholic beverages · Point of sale (POS) software development services

Lots and requirements (3)Procurement structure

3 lots · no lot values published · same evaluation weights on every lot
Lot #1Food and Drink SupplierAwardedRenewal

Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.

Delivery: Scotland
Extensions: The anticipated initial term will be 2 years with the option to extend for a further 3 x 12 month periods.Second stage: 1–null candidates invited to tenderVariant bids: not allowed
Lot #2EPOS SolutionAwardedRenewal

ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract.

Delivery: Scotland
Extensions: As well as the initial requirement detailed in the tender, ScotRail may wish to purchase additional EPOS devices / solutions over the course of the contract. A rate card should be provided and factored into the commercial submission as part of the ITN. · The initial term will be from the award (anticipated February 2024) to 31 March 2026, with the option to extend for up to another 4 years.Second stage: 1–null candidates invited to tenderVariant bids: allowed
Lot #3Managed Hospitality SolutionCancelledRenewal

ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.

Delivery: Scotland
Extensions: The supplier will be asked to provide prices for the potential purchase of additional EPOS devices and depot locations. Details will be provided at ITN stage. · The initial term will be live from the award (anticipated February 2024) to 31 March 2026, with the option to extend for up to another 4 years.Second stage: 1–null candidates invited to tenderVariant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 100%
Published sub-criteria (1)
  • as per procurement documents: 100%
Published award criteria (2)
  • as per procurement documents: 100
  • Price: 0
Conditions of participation1
  • Suitability

    Selection criteria as stated in the procurement documents.

Legal form for consortia
ScotRail intend on using the ScotRail Standard Contract Terms and Conditions. These are attached as an appendix to the PQQ. These are not a mandatory requirement and it is intended that suppliers will be scored on their proposed changes to the Terms at ITT / ITN stage. ScotRail reserves the right to amend these terms at their discretion. Whilst it is the intention that SRT will be the primary user of this contract, in future this contract may be utilised by other entities within the SRH Group.
Shortlisting
Please note that your response to the PQQ for this requirement is to be submitted at the latest by 12:00 on 18 October 2024. If successful at PQQ stage, suppliers will be invited to the Invitation to Negotiate Stage (ITN). As such, please ignore section 'IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates' in this notice and the dates provided there. The timescales outlined within the 'On Train Hospitality PQQ' contained within the WAX Digital portal should be adhered to. To participate you must submit an electronic PQQ via the ScotRail Wax Sourcing System by the deadline. The system can be accessed here https://scotrail.waxlive.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx
Successive reduction
Candidates will be reduced successively across stages

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Goods
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · Proposed initial term is 2 years with the option to extend for a further 3 x 12 month periods. This contract may be re-tendered beyond these dates.

First published
23 Oct 2023, 08:27 BST
Last source update
4 Mar 2026, 11:03 GMT
Authority reference
SR001
FTS notice number
2026/S 000-019372
Classification (CPV)
Catering servicesFood, beverages, tobacco and related productsNon-alcoholic beveragesPoint of sale (POS) software development services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-040e06 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Please note that your response to the PQQ for this Lot is to be submitted at the latest by 12:00 on 15 November 2023. As such, please ignore section 'IV.2.2) Time limit for receipt of tenders or requests to participate' and 'IV.2.3 Estimated date of dispatch of invitations to tender or to participate to selected candidates' in relation to this Lot only. Details in relation to the deadlines for this Lot can found in the PQQ documents. Whilst it is the intention that SRT will be the primary user of this contract, all lots will be available to use by ScotRail and members of the Scottish Rail Holdings Limited Group (including holding company or subsidiaries). (SC Ref:825516)

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
18 Oct 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Oct 2024 → 4 Mar 2026 · 3 dates
  1. Submission deadline
    18 Oct 2024, 12:00 BST
  2. Invitations to tender expected
    4 Nov 2024
  3. Notice published236 days ago
    4 Mar 2026, 11:03 GMT

Notice history

3 events · 5 releases on Find a Tender · since 18 Sept 2024
  1. Deadline moved to 18 Oct 2024, 12:00 BST
    18 Sept 2024, 11:24 BST
    +329 days · was 24 Nov 2023, 12:00 GMT
  2. Status changed to complete
    15 Oct 2025, 09:53 BST
  3. Status changed to cancelled
    4 Mar 2026, 11:03 GMT
Routine re-releases (5)
  • 2024-09: 1 release · 18 Sept 2024
  • 2023-10: 1 release · 23 Oct 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 5
Contracts signed 2latest 25 Jul 2025
Awarded toValueDateStatus
Lot 1 · Food and Drink Supplier1 award
BFS GROUP LIMITED——Awarded
Lot 2 · EPOS Solution1 award
ECR Solutions Limited——Awarded

3 further award records carry no date or value.

Contracts

Contracting authority & participating public bodies

ScotRail Trains Limited

Contracting authorityRailway services Atrium Court, 50 Waterloo Street, Glasgow, Scotland, G2 6HQContact email Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff Court and Justice of the Peace CourtReview body Glasgow

Bidders & participating suppliers

2 commercial parties on the notice
  • BFS Group Ltd T/A BidfoodAwarded supplier 814 , Leigh Road, Slough, Berkshire, South East, SL1 4BDContact phone
  • ECR SolutionsAwarded supplier Church House, Church Lane, Kings Langley, East of England, WD4 8JP

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria