Official UK procurement notice
Online Ticket Issuing System (webTIS and mobile app)
Authority: Thameslink Southern Great Northern Limited (TSGN) (Public body)
Sectors: Software Packages & ERP (48) Delivery: East of England (UKH)London (UKI)South East (UKJ)
Published estimate£3,000,000exc. VAT
Submissions closed 21 Mar 2022
What is being bought
Published requirement descriptionGovia Thameslink Railway Limited (GTR) are looking to procure a partner to deliver an online
Ticket Issuing System (desktop and mobile App) "webTIS".
GTR are therefore looking for a service provider that can offer the following:
- A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviour
- A front-end customer app
- Functionality to deliver new ticketing products to the Customer
- Capability to retail the latest digital barcode rail tickets
- A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans
to become so)
- An accessibility compliant product suite to rail industry standards
- Full accreditation and compliance with UK Rail Retailing Standards (where applicable)
CPV: Point of sale (POS) software development services · Point of sale (POS) software package
The lotProcurement structure
single lot · value publishedLot #1CancelledPublished value£3,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Conditions of participation1
- Condition of participationno text publishedMinimum: APPENDIX A RDG Accreditation mandate: RDG's TIS accreditation process covers systems that sell or issue tickets to travel on the National Rail network including Ticket Office Machines, Ticket Vending Machines, On-Train Devices, Web-based Systems and Apps. It assures passengers ca…
- Shortlisting
- Tender Programme (forecasted) Call for Competition (EOI) ends: 21st March 2022 Tender Issue: by end March 2022 Tender Returns: Early May 2022 Clarifications / Assessment Complete: May-June 2022 Contract Notification: End June 2022 Contract Award: July 2022 The above tender period is estimated and may be subject to change at GTR's discretion. It is anticipated that the tender will be limited six suppliers, though this will be subject to the quantity or suppliers expressing an interest. In the event a pre-qualification questionnaire (PQQ) is required, this will have two (2) clear aspects: a) A checklist of pass/fail functionality, compliance, and accreditation b) An assessed PQQ section The PQQ period inclusive of assessment may take up to five (5) weeks. GTR intend to invite the top six (6) scoring suppliers to the tender event. Those submitting tenders will be required to resource accordingly to meet the required tender return date. Mobilisation A period of up to four months mobilisation for core functionally going live in the 4th quarter 2022 with further functionality and products coming online through no later than quarter one (1) 2023. Tenderers will be expected to align these targets as part of any proposal received. Expression of Interest Response/ Reply to the call for competition: The supplier is requested to confirm their ability to meet the above requirements. All other competency requirements to award a contract will be identified with the tender enquiry documentation. The proposed contract will be on GTR (The Go-Ahead Group's) model terms and conditions for supply of services. Mandatory terms and service levels will be included within the tender package aligned to the programme. Please send returns to: joe.keaney@gtrailway.com Subject: GTR Online webTIS (desktop and app) - Expression of Interest
- Successive reduction
- Candidates will be reduced successively across stages
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 18 Feb 2022, 13:42 GMT
- Last source update
- 23 Jun 2022, 12:43 BST
- Authority reference
2022/S 000-004660- FTS notice number
2022/S 000-017187- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0318d0Find a Tender
Contract terms
- Electronic trading
- e-invoicing allowed · electronic payment
Publisher note: As per the provision in the ITT document under section 6.3, Govia Thameslink Railway (GTR) hereby cancel/abandon this competition.
How it was run
Official noticeRun through: portal not identified
- Submission deadline
- 21 Mar 2022, 16:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Participation fee
- document
Detailed submission instructions & authority contactsFrom official release
Timeline
21 Mar 2022 → 11 Jul 2022 · 3 dates- Submission deadline21 Mar 2022, 16:00 GMT
- Notice published23 Jun 2022, 12:43 BST
- Invitations to tender expected11 Jul 2022, 00:00 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete23 Jun 2022, 12:43 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
1 further award records carry no date or value.
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Govia Thameslink Railway LimitedReview body
- The Go Ahead GroupReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.