Find a TenderPast planning noticePreliminary market engagement notice
Published 21 Oct 2025, 16:02 BST

Official UK procurement notice

Ophthalmology Coordination Service Hub - Coventry and Warwickshire - Market Engagement

Official notice

Authority: NHS Coventry and Warwickshire Integrated Care Board (Central government)·On behalf of: NHS Arden and Greater East Midlands Commissioning Support Unit

ServicesAbove thresholdLight touch regimeSME suitableVCSE suitable
Planned pipeline value£783,333pipeline notice, not a live tender
Tender notice expected 1 Dec 2025from the planned procurement notice
Contract term 3 yrsends 1 Apr 2029 · up to 1 Apr 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

***THIS ADVERT IS FOR A MARKET ENGAGEMENT EVENT ONLY***

NHS Arden and Greater East Midlands CSU on behalf of NHS Coventry and Warwickshire ICB are seeking to run a market engagement event for providers who have the relevant experience and skills to provide an Ophthalmology Coordination Service Hub

The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision).

The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time.

The service will not undertake clinical triage of incoming referrals.

CPV: Administrative healthcare services · Call centre

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 3 yrsSMEVCSE
Contract period: 1 Apr 2026 – 1 Apr 2029 (3 yrs) · up to 1 Apr 2031 with extensions
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Extension options published

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
21 Oct 2025, 16:02 BST
Last source update
21 Oct 2025, 16:02 BST
FTS notice number
2025/S 000-067198
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Administrative healthcare servicesCall centre
Delivery area
West Midlands (UKG13)
Official registry OCID
ocds-h6vhtk-05d0f2 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

21 Oct 2025 → 1 Apr 2026 · 4 dates
  1. Planning notice published372 days ago
    21 Oct 2025, 16:02 BST
  2. Market engagement358 days ago
    4 Nov 2025, 23:59 GMT

    NHS Arden and Greater East Midlands CSU on behalf of NHS Coventry and Warwickshire ICB are seeking to run a market engagement event for providers who have the relevant experience and skills to provide a Ophthalmology Coordination Service Hub.

    The market engagement event shall take place on 5th November between 10.30 and 11.30 am via Microsoft Teams. Interested providers should ensure that they register their interest via the Atamis Health Family system: atamis-1928.my.site.com/s/Welcome ↗ and search for opportunity reference C396253. Providers should ensure that they complete the short survey providing their organisation's details as well as reviewing the documentation provided by the ICB for their perusal. The survey will provide the opportunity for providers both to register their interest and to provide any comments they may have regarding the draft service specification and any other aspects of the information provided by the ICB. An opportunity for providers to request a one to one to discuss the service with commissioners will also be given via completion of the survey. These will take place on the 6th November 2025. Sessions will be scheduled on a first come first serve basis. These will take place Providers should note that only those who complete the survey will be provided with the relevant MS teams link to attend.

  3. Tender notice expected331 days ago
    1 Dec 2025, 23:59 GMT
  4. Contract starts211 days ago
    1 Apr 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    21 Oct 2025, 16:02 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Coventry and Warwickshire Integrated Care Board

Contracting authorityPublic authority - central government GB-PPON: PBZT-7637-QJTP Westgate House Market Street, Warwick, West Midlands, CV34 4DEContact name, email

Other public bodies

  • NHS Arden and Greater East Midlands Commissioning Support UnitProcess contact pointProcuring entityNHS Arden and Greater East Midlands CSU (AGCSU) is acting as an agent for and on behalf of the Commissioner and is supporting the procurement process.GB-PPON: PLVR-6647-BVMM Derby, East MidlandsContact name, email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure