Find a TenderAwardedContract details notice

Published 17 Nov 2025, 13:18 GMT

Official UK procurement notice

Oracle HCM Co-Managed Service

Official notice

Authority: UNIVERSITY OF SALFORD(THE) (Education)

ServicesOpen procedureAbove thresholdSME suitable

Sectors: Architecture & Engineering (71)IT Services & Software (72) Delivery: North West (UKD3)

Published estimate£1,500,000≈ £500k / year · £1,500,000 inc. VAT4.1% below published estimate

Submissions closed 9 Jan 2026awarded 19 Feb 2026

Awarded to Namos Solutions Limited

Contract term 3 yrsends 7 Apr 2029 · up to 7 Apr 2031 with extensions · starts 7 Apr 2026

What is being bought

Published requirement description

Our Oracle Fusion Cloud HCM platform was launched in April 2025 and is currently supported by an incumbent service provider under a short-term agreement which terminates in April 2026. We are now taking this opportunity to competitively tender for a new, long-term and strategic partnership.

CPV: IT services: consulting, software development, Internet and support · Technical support services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 3 yrsSMEPublished value£1,500,000

Contract period: 7 Apr 2026 – 7 Apr 2029 (3 yrs) · up to 7 Apr 2031 with extensionsValue: £1,500,000 exc. VAT · £1,500,000 inc. VAT

Delivery: North WestEligibility: SME eligible

Extensions: The Contract may be extended beyond the Initial Term on a maximum of two occasions, for a period of up to 1 (one) year on each occasion (each a "Renewal Period") at the Authority's sole discretion, by the Authority giving the Contractor not less than 1 (one) months' notice prior to the expiry of the Initial Term or the Renewal Period (as applicable).

71356300 Technical support services 72000000 IT services: consulting, software development, Internet and support

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 90%Price: 10%

Published sub-criteria (2)

Technical: 90%
Commercial: 10%

Published award criteria (2)

Commercial
Technical: Sub-weightings Service Delivery Approach 25% Co-Managed Partnership Model 25% Key Differentiators 20% Team Structure & Expertise 10% Transition Plan 5% Compliance 5%

What this means for your bid

Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 17 Nov 2025, 13:18 GMT
Last source update: 17 Apr 2026, 13:48 BST
Award evaluation window: Submission end – 10 Feb 2026
Authority reference: UoS/OW/25/26/QTR2/Oracle HCM Co-Managed Service
FTS notice number: 2025/S 000-074392
Latest notice: Contract details notice (UK7)
Classification (CPV): IT services: consulting, software development, Internet and supportTechnical support services
Delivery area: North West (UKD3)
Official registry OCID: ocds-h6vhtk-05e278 Find a Tender

How it was run

Official notice

Run through: In-tend · Who buys & how to bid on In-tend

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Submission deadline: 9 Jan 2026, 12:00 GMT
Clarification deadline: 6 Jan 2026, 23:59 GMT
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/salford/aspx/Home ↗

Timeline

17 Nov 2025 → 17 Apr 2026 · 8 dates

Tender notice published344 days ago
17 Nov 2025, 13:18 GMT
Clarification questions by293 days ago
6 Jan 2026, 23:59 GMT
Submission deadline291 days ago
9 Jan 2026, 12:00 GMT
Award decision expected by258 days ago
10 Feb 2026, 23:59 GMT
Assessment summaries sent250 days ago
19 Feb 2026
Standstill ends238 days ago
2 Mar 2026, 23:59 GMT
Contract starts203 days ago
7 Apr 2026, 00:00 BST
Latest notice published193 days ago
17 Apr 2026, 13:48 BST

Notice history

5 events · 3 releases on Find a Tender · since 17 Nov 2025

Tender notice published
17 Nov 2025, 13:18 GMT
UK4
Contract award notice published
19 Feb 2026, 14:54 GMT
UK6
Status changed to complete
19 Feb 2026, 14:54 GMT
Contract signature expected
17 Mar 2026, 23:59 GMT
scheduled
Contract details notice published
17 Apr 2026, 13:48 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £1,199,4081 award exc. VAT

Bids received 81 from SMEs

Contracts signed 1latest 30 Mar 2026

Awarded to	Value	Date	Status
Namos Solutions Limited1 Apr 2026 – 1 Apr 2029 · up to 1 Apr 2031Extensions: The Contract may be extended beyond the Initial Term on a maximum of two occasions, for a period of up to 1 (one) year on each occasion (each a "Renewal Period") at the Authority's sole discretion, by the Authority giving the Contractor not less than 1 (one) months' notice prior to the expiry of the Initial Term or the Renewal Period (as applicable).	£1,199,408	19 Feb 2026	Awarded

Contracts

Contract 1 · Namos Solutions Limited
Signed
30 Mar 2026
Value
£1,199,408
Period
5 May 2026 – 5 May 2029 · up to 5 May 2031 with extensions
Status
active
Extensions
The Contract may be extended beyond the Initial Term on a maximum of two occasions, for a period of up to 1 (one) year on each occasion (each a "Renewal Period") at the Authority's sole discretion, by the Authority giving the Contractor not less than 1 (one) months' notice prior to the expiry of the Initial Term or the Renewal Period (as applicable).
3 agreed KPIs: Incident resolution · Proactive Communication · Continuous Improvement
- Incident resolution, Priority 1 incidents resolved within 4 working hours Priority 2 incidents resolved within 8 working hours Priority 3 incidents resolved within 24 working hours Priority 4 incidents resolved within 10 working days Priority 5 incidents resolved as agreed on a case-by-case basis. Deafulated to 30 days.
- Proactive Communication, 90% of tickets rated "effective communication" in monthly quality review; Spot check of 5 tickets per month reviewed for quality
- Continuous Improvement, Minimum 3 value-add recommendations per quarter; 1 implemented per half-year. To be added to Quarterly Business Review

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
8final-stage tenders	1	0	—

Contracting authority & participating public bodies

University of Salford

Contracting authorityPublic authority - sub-central government GB-CHC: RC000666 · GB-PPON: PDHR-3751-QPQR 43 The Crescent, Salford, North West, M5 4WTContact email

Bidders & participating suppliers

1 commercial party on the notice

NAMOS SOLUTIONS LTDAwarded supplierGB-COH: 08143537GB-PPON: PWQY-9682-GXBP 2 London Wall Place, London, London, EC2Y 5AUContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender17 Apr 2026, 13:48 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender19 Feb 2026, 14:54 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender17 Nov 2025, 13:18 GMT