Official UK procurement notice
Oracle Professional User Training (PUT) Delivery
Authority: Royal Borough of Kensington and Chelsea (Local council)
What is being bought
Published requirement descriptionThe Royal Borough of Kensington & Chelsea (RBKC) is inviting tenders from sufficiently experienced and qualified providers for the provision of Oracle Professional User Training (PUT) Delivery.
CPV: Computer support and consultancy services · Computer training services · Computer-user familiarisation and training services · Education and training services · Software-related services · Systems and technical consultancy services · Training services
The lotProcurement structure
single lot · value publishedLot #1A Service Contract will be awarded to 1 providerPublished value£240,000
A Service Contract will be awarded to 1 provider. The delivery of the contract is anticipated to begin in November 2024.
The Royal Borough of Kensington and Chelsea are contracting for the design and delivery of Oracle Professional User Training (PUT) to ensure the safe and effective delivery of the Council’s enabling services (HR, Finance, Procurement) within Oracle Fusion from April 2025.
The Council has existing providers for Key User Training (KUT) to support User Acceptance Testing (UAT) and for End User Training (EAT) delivered by our appointed Business Implementer (BI).
The provider will be required to use their relevant client experience and work with the onward supply of relevant programme and guidance materials from our Systems Integrator and Business Implementer to deliver a package of training that is both fully tailored to our Oracle configuration and gives due consideration to proceeding KUT and emerging design of EUT.
The contract is expected to be awarded November 2024. There will follow a period of discovery, onboarding and training content creation, with the first tranche of training delivery expected to start January 2025.
Training delivery will be focussed on supporting a successful implementation in April 2025. It is expected that there will be some training activity after this date during a three month ‘hypercare’ period; in particular to support newly in housed administrative functions (e.g. HR and Finance Helpdesks, Procurement, Payroll) and the EPM module.
Full details are contained within the Tender Documents.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 10 Sept 2024, 13:14 BST
- Last source update
- 10 Sept 2024, 13:14 BST
- Award evaluation window
- 14 Oct 2024 – …
- Authority reference
pjr_RBKC_24413- FTS notice number
2024/S 000-028945- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04999dFind a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
How it was run
Official notice- Submission deadline
- 14 Oct 2024, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 14 Oct 2024, 12:00 BST
Timeline
10 Sept 2024 → 14 Oct 2024 · 3 dates- Notice published10 Sept 2024, 13:14 BST
- Submission deadline14 Oct 2024, 12:00 BST
- Bids opened14 Oct 2024, 12:00 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Public Procurement Review ServiceReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria