TenderlineUK
Procurement Intelligence
Search
Find a TenderPast planning noticePreliminary market engagement notice
Published 18 Jun 2025, 12:48 BST

Official UK procurement notice

Ostara Care Call · UK public procurement notice

Official notice

Authority: Newcastle City Council (Local council)

ServicesAbove threshold
Sectors: Software Packages & ERP (48)Repair & Maintenance (50) Delivery: North East (UKC)
Planned pipeline value£250,000pipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Contract term 3 yrsends 30 Mar 2029 · up to 30 Mar 2032 with extensions · starts 31 Mar 2026

What is being bought

Published requirement description

The Ostara service is operated by Newcastle City Council (NCC) and provides home care service to around 3,000 customers, with an ambition to grow further.

The service is considering options for the possible future procurement of a new telecare, telehealth and lone working solution. The City Council is looking to engage with suppliers to understand how they would do it and what they would like to see in the scope of a contract. This market intelligence will help inform the scope of a potential contract.

All updates will be posted via:

Open: www.open-uk.org ↗

Project Reference: 008777 - Ostara Care Call

CPV: Software package and information systems · Vehicle-fleet management services

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 3 yrs
Contract period: 31 Mar 2026 – 30 Mar 2029 (3 yrs) · up to 30 Mar 2032 with extensions
Delivery: North East
Extensions: Extension options published
48000000 Software package and information systems50111100 Vehicle-fleet management services

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
18 Jun 2025, 12:48 BST
Last source update
20 Feb 2026, 12:18 GMT
Authority reference
008777
FTS notice number
2026/S 000-015648
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Software package and information systemsVehicle-fleet management services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-054f00 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

18 Jun 2025 → 31 Mar 2026 · 4 dates
  1. Planning notice published
    18 Jun 2025, 12:48 BST
  2. Market engagement
    2 Jul 2025, 23:59 BST

    All updates will be posted via:

    Open: www.open-uk.org ↗

    Project Reference: 008777 - Ostara Care Call

  3. Latest notice published248 days ago
    20 Feb 2026, 12:18 GMT
  4. Contract starts210 days ago
    31 Mar 2026, 00:00 BST

Notice history

2 events · 2 releases on Find a Tender · since 18 Jun 2025
  1. Preliminary market engagement notice published
    18 Jun 2025, 12:48 BST
    UK2
  2. Preliminary market engagement notice published
    20 Feb 2026, 12:18 GMT
    UK2
Published amendments (1)

This procurement exercise has been postponed following an internal review. Further information will be issued to the market in due course.

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Newcastle City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PBHM-6848-TWYG Civic Centre, Newcastle Upon Tyne, North East, NE1 8QHContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure