PAN2535 - Families Temporary Accommodation

Leicester City Council invites Tenders for the provision of families temporary accommodation

The Supplier will be required to deliver a property management service providing self-contained temporary accommodation across the geographical area of Leicester City for homeless families including pregnant couples and singles. All accommodation provided must have self-contained facilities (i.e. each family has sole use of the property including kitchen and bathroom/s) and be fully furnished and decorated

The service(s) is specifically for homeless families. Providers will work closely with the Homelessness team to provide suitable emergency/temporary accommodation for households assessed as homeless, or who are eligible for temporary accommodation while awaiting a homelessness decision under The Homelessness Reduction Act 2017.

The service will provide for a full property management service for temporary accommodation let to homeless families referred by the Council covering property acquisition, managing lettings processes, tenancy management including repairs and maintenance, property inspections, minimising void periods and clients moving-out of temporary accommodation.

The service(s) will be available to families where the main client is 18 years and over.

Suppliers will be required to offer services to and be sensitive to the needs of all clients with protected characteristics as covered by the Equality Act 2010. The protected characteristics covered are; age, gender reassignment, pregnancy and maternity, religion and belief, sexual orientation, sex (gender), disability, marriage or civil partnership and race (includes ethnic or national origin, colour and nationality).

The service(s) will be delivered within the geographic boundaries of Leicester City.

The accommodation shall be appropriately located in suitable premises that balance the support needs of this customer group with the local community. The properties should be dispersed across the city, so where possible, homeless families can remain close to their existing community and continue to access the same support locally (e.g. schools, health services); minimising the disruption of homelessness to families.

The proposed Contract will be for three years with an option to extend for a period or periods totalling no more than a further four years. We anticipate awarding to a single Supplier.