Patient Portal - video consultation module

Framework agreementServicesAward procedure without prior publication of a call for competition

Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue

Awarded 26 Mar 2025no call for competition

What is being bought

Published requirement description

Consultation Module for video conferencing and form builder - add on to existing service

CPV: IT services: consulting, software development, Internet and support

From the published notice

single lot · no lot value published

Lot #1Patient portalAwarded

Delivery: South East

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 27 Mar 2025, 15:46 GMT
Last source update: 25 Apr 2025, 16:10 BST
FTS notice number: 2025/S 000-017126
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: South East (UKJ11)
Official registry OCID: ocds-h6vhtk-04f9aa Find a Tender

Why no open competition: Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive
Published justification: This supplier was chosen after evaluating six other internally used Patient Portals following a rationalisation process.

2 releases on Find a Tender

Published amendments (1 · 0 deadline changes)

When	What	Before	After	Shift
—	TextII.1.4.1	SaaS - patient portal	Consultation Module for video conferencing and form builder - add on to existing service
—	TextII.1.1.1	PPUK Patient Portal	Consultation Module for video conferencing

IV.1.1.3 This is an add on to an existing service.

Published awards, contracts and bid statistics, not a forecast

Bids received 1

Contracts signed 1latest 26 Mar 2025

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authorityCentral GovernmentNational or federal agency/officeHealth London Road, Reading, South East, RG1 5ANContact email

1 commercial party on the notice

INSIGHT DIRECT (UK) LTDFramework contractor02579852 1st Floor St Paul's Place, 121 Norfolk Street, Sheffield, Yorkshire & Humber, S1 2JFContact email, phone

Official links; attachments are not copied

No document links were published on the notice.