Physiotherapy Digital Triage · UK public procurement notice

CPV: Health services

Procedure method

Award procedure without prior publication of a call for competition

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Services

Notice status

Awarded without competition

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Direct award (no call for competition)

GPA / WTO covered

Yes (GPA)

Recurring procurement

Unspecified in notice

First published

13 Apr 2026, 17:02 BST

Last source update

24 Apr 2026, 16:56 BST

Authority reference

W228186

FTS notice number

2026/S 000-037765

Classification (CPV)

Health services

Delivery area

London (UKI3)

Official registry OCID

ocds-h6vhtk-06815a Find a Tender

Why no open competition

The procurement falls outside the scope of application of the directive

Published justification

DAP-C PSR contract

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by24/04/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. - Written representations should be sent to simon.rooney5@nhs.net. <br/><br/>NWLPS have deemed this DAP-C route compliant to the requirements of PSR as the Supplier has the ability to meet the Key Criteria as assessed by the internal bodies. <br/>PSR key criteria 1. Quality and innovation requirement: <br/> The Supplier delivers clinically effective MSK services aligned with OH and NHS standards, with <br/>clear positive outcomes for staff health and productivity.<br/><br/>PSR key criteria 2. Value requirement: <br/>The service operates as a transparent offer, proportionate to benefit, with embedded <br/>governance, established referral pathways and continuity of provision that avoids transition risk <br/>and additional system cost. <br/><br/>PSR key criteria 3. Integration, collaboration and service sustainability: Evidence from OH SharePoint demonstrates that the Supplier is well integrated within the OH pathways and operates collaboratively in a way that supports long‑term service sustainability. The Suppliers service is embedded within established OH referral SOPs, reporting arrangements <br/>and governance structures, enabling seamless clinical integration and consistent information <br/>flow between the provider and OH teams, rather than operating as a standalone or parallel <br/>service. <br/><br/>PSR key criteria 4. Improving access, reducing health inequalities and <br/>facilitating choice: The Supplier meets this requirement to improve access, reduce health inequalities and facilitate choice through an inclusive, flexible and digitally enabled MSK service model. <br/>Access is improved through a 24/7 digital self‑referral and triage pathway, allowing staff to <br/>seek support quickly without the need for prior OH assessment, reducing delays and barriers for <br/>those working varied hours, across multiple sites, or with limited ability to attend appointments <br/>during standard working hours.<br/><br/>PSR key criteria 5. Social value: The Supplier contributes positively to social value through its impact on staff wellbeing, <br/>workforce participation, prevention of ill‑health and support for inclusive employment, <br/>aligning with NHS and NWL OH objectives.

• PHYSIO MED LIMITEDAwarded supplier02853100 Chartered House, Gelderd Rd, Leeds, Leeds, London, LS12 6DTContact email, phoneShow contact details

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