Find a TenderAwarded
Published 3 Dec 2025, 08:09 GMT

Official UK procurement notice

POL EUC Managed Services · UK public procurement notice

Official notice

Authority: Post Office Limited (Public body)

Services
Awarded value£65,112,573published contract · exc. VAT
Awarded 21 Sept 2021
Awarded to ENTSERV UK LIMITED

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: IT services: consulting, software development, Internet and support · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

The lotProcurement structure

single lot · no lot value published
Lot #1Provision of End User Compute Services for Branches and colleagues of Post Office Limited

Procedure terms & legal framework

From the official record
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Dec 2025, 08:09 GMT
Last source update
3 Dec 2025, 08:09 GMT
FTS notice number
2025/S 000-079156
Classification (CPV)
IT services: consulting, software development, Internet and supportRepair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05ed8b Find a Tender

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £65,112,5731 contract exc. VAT
Contracts signed 1latest 21 Sept 2021
Awarded toValueDateStatus
ENTSERV UK LIMITED£65,112,573 †—Awarded

Contracts

  • Contract 079156-2025-C101412-1 · ENTSERV UK LIMITED

    Signed
    21 Sept 2021
    Value
    £65,112,573
    Status
    active
    • Change The original contract notice was published on Contracts Finder at https://www.contractsfinder.service.gov.uk/notice/e07590f9-07d8-4864-957e-dd717acc86b2. The Notice stated the value was £23,176,003; this was the value for the initial 3 years term excluding the extended term. The contract is for a total of 5 years in duration, made up of a 3 year initial term and (optional) 1+1 or 2 year extension. The contract value is £34,709,829 over the full 5 year term. An initial modification notice was published at https://www.find-tender.service.gov.uk/Notice/030502-2024. This modification enacted the 2 year extension option and increased the contract value by £14,002,744. This modification was to enable additional capital works and to account for higher than expected user numbers. A further modification is now required as it has become necessary that POL replace the in-branch hardware due to technical obsolescence. The most appropriate course of action is for POL's current EUC provider to deliver this work. The required modification is valued at £16.4m. The services to be undertaken by DXC are: 1) Creation of a counter build 2) Physical build of the solution (hardware and software) 3) Storage of the counter hardware prior to deployment 4) Installation of circa 25,000 branch terminals and PIN entry devices 5) Software upgrades 6) Disposal of removed terminals, Need for additional works, services or supplies by the original contractor/concessionaire: It has become necessary that POL replace the in-branch hardware due to technical obsolescence. The most appropriate course of action is for POL's current EUC provider to deliver this work under PCR 2015 Regulation 72(1)(b). Failure to roll out the Hardware by October 2024 is a material risk to POL's ability to support trading through the provision of counter devices. Without this branches, will cease to be able to trade. Additionally, changing suppliers would cause significant inconvenience and substantial duplication of cost to POL.

Contracting authority & participating public bodies

Post Office Limited

Contracting authorityPublic body GB-COH: 02154540 100 Wood Street, London, UK, EC2V7ERContact email

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Entserv UK LimitedAwarded supplierGB-COH: 00053419 110 Pinehurst Road, Farnborough Business Park, Farnborough, Hampshire, UK, GU14 7BF

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.