Official UK procurement notice
POL EUC Managed Services · UK public procurement notice
Authority: Post Office Limited (Public body)
Sectors: Repair & Maintenance (50)IT Services & Software (72) Delivery: UK
Awarded value£65,112,573published contract · exc. VAT
Awarded 21 Sept 2021
Awarded to ENTSERV UK LIMITED
What is being bought
Published requirement descriptionNo description was published on the notice. See the official documents.
CPV: IT services: consulting, software development, Internet and support · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
The lotProcurement structure
single lot · no lot value publishedLot #1Provision of End User Compute Services for Branches and colleagues of Post Office Limited
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 3 Dec 2025, 08:09 GMT
- Last source update
- 3 Dec 2025, 08:09 GMT
- FTS notice number
2025/S 000-079156- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ed8bFind a Tender
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £65,112,5731 contract exc. VAT
Contracts signed 1latest 21 Sept 2021
| Awarded to | Value | Date | Status |
|---|---|---|---|
| ENTSERV UK LIMITED | £65,112,573 † | — | Awarded |
Contracts
Contract 079156-2025-C101412-1 · ENTSERV UK LIMITED
- Signed
- 21 Sept 2021
- Value
- £65,112,573
- Status
- active
- Change The original contract notice was published on Contracts Finder at https://www.contractsfinder.service.gov.uk/notice/e07590f9-07d8-4864-957e-dd717acc86b2. The Notice stated the value was £23,176,003; this was the value for the initial 3 years term excluding the extended term. The contract is for a total of 5 years in duration, made up of a 3 year initial term and (optional) 1+1 or 2 year extension. The contract value is £34,709,829 over the full 5 year term. An initial modification notice was published at https://www.find-tender.service.gov.uk/Notice/030502-2024. This modification enacted the 2 year extension option and increased the contract value by £14,002,744. This modification was to enable additional capital works and to account for higher than expected user numbers. A further modification is now required as it has become necessary that POL replace the in-branch hardware due to technical obsolescence. The most appropriate course of action is for POL's current EUC provider to deliver this work. The required modification is valued at £16.4m. The services to be undertaken by DXC are: 1) Creation of a counter build 2) Physical build of the solution (hardware and software) 3) Storage of the counter hardware prior to deployment 4) Installation of circa 25,000 branch terminals and PIN entry devices 5) Software upgrades 6) Disposal of removed terminals, Need for additional works, services or supplies by the original contractor/concessionaire: It has become necessary that POL replace the in-branch hardware due to technical obsolescence. The most appropriate course of action is for POL's current EUC provider to deliver this work under PCR 2015 Regulation 72(1)(b). Failure to roll out the Hardware by October 2024 is a material risk to POL's ability to support trading through the provision of counter devices. Without this branches, will cease to be able to trade. Additionally, changing suppliers would cause significant inconvenience and substantial duplication of cost to POL.
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Royal Courts of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Entserv UK LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.