Find a TenderAwarded

Published 8 Jul 2022, 11:59 BST

Official UK procurement notice

Provision of a Care and Wellbeing Service for the Extra Care Housing Scheme Eastman Village (Klute House)

Official notice

Authority: London Borough of Harrow (Local council)

ServicesOpen procedureSME suitable

Sectors: Health & Social Care (85) Delivery: London (UKI)

Published estimate£7,500,000exc. VAT · 1 value update4% above published estimate

Submissions closed 10 Aug 2022awarded 29 Nov 2022

Awarded to Creative Support Ltd

Notice summaryFrom the published notice

Care and Wellbeing Services at Extra Care Housing Scheme Eastman Village (Klute House). Care and Wellbeing Services at Extra Care Housing Scheme Eastman Village (Klute House) for Harrow citizens aged 55 and over with frailty, physical and/or sensory disabilities and/or mild-moderate learning disabilities and/or enduring mental health needs who have been assessed by the Council as meeting the National Eligibility Criteria (Care Act, 2014) and who are either ordinarily resident within the London Borough of Harrow or are the responsibility of Harrow London Borough Council for supporting their social care needs.

What is being bought

Published requirement description

Care and Wellbeing Services at Extra Care Housing Scheme Eastman Village (Klute House).

CPV: Health and social work services

The lotProcurement structure

single lot · value published

Lot #1Care and Wellbeing Services at Extra Care Housing Scheme Eastman Village (Klute House)…AwardedRenewalPublished value£7,500,000

Care and Wellbeing Services at Extra Care Housing Scheme Eastman Village (Klute House) for Harrow citizens aged 55 and over with frailty, physical and/or sensory disabilities and/or mild-moderate learning disabilities and/or enduring mental health needs who have been assessed by the Council as meeting the National Eligibility Criteria (Care Act, 2014) and who are either ordinarily resident within the London Borough of Harrow or are the responsibility of Harrow London Borough Council for supporting their social care needs.

Delivery: London · Klute House previously named Eastman Village.

Extensions: The contract is for 3 years with an optional extension clause of 2 years in periods at the discretion of the Council. · The Council is looking for potential service provider(s) to be awarded a contract for a period of 3 Years with the option to extend for a further 2 Years in periods at the discretion of the Council (total of (5) years)Variant bids: not allowed

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 50%Price: 40%Social value: 10%

Published award criteria (3)

Quality: 50
Social Value: 10
Price: 40

Conditions of participation1

Suitability
CQC registered

What this means for your bid

Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £7,802,4151 contract exc. VAT

Bids received 163 from SMEs

Contracts signed 1latest 29 Nov 2022

Awarded to	Value	Date	Status
Creative Support LtdThe provision of Care and Wellbeing support at Klute House	£7,802,415 †	—	Awarded

Contracts

The provision of Care and Wellbeing support at Klute House · Creative Support Ltd
Signed
29 Nov 2022
Value
£7,802,415
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
16bids · 16 electronic	3	—	—

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Yes
First published: 8 Jul 2022, 11:59 BST
Last source update: 27 Mar 2023, 17:16 BST
Authority reference: DN617107
FTS notice number: 2023/S 000-008875
Classification (CPV): Health and social work services
Delivery area: London (UKI)
Official registry OCID: ocds-h6vhtk-034fe0 Find a Tender

How it was run

Official notice

Run through: London Tenders Portal

Supplier login requiredLanguage: EN

Access & registration note: Free regional portal

Submission deadline: 10 Aug 2022, 12:00 BST
Submission channel: {"electronicSubmission"}
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

www.londontenders.org ↗

Timeline

10 Aug 2022 → 27 Mar 2023 · 3 dates

Submission deadline
10 Aug 2022, 12:00 BST
Next notice expected
14 Aug 2022, 00:00 BST
Notice published
27 Mar 2023, 17:16 BST

Notice history

6 events · 3 releases on Find a Tender · since 26 Jul 2022

Published value published: £7,500,000
26 Jul 2022, 12:33 BST
Status changed to active
26 Jul 2022, 12:33 BST
Procurement method changed
26 Jul 2022, 12:33 BST
Deadline published: 10 Aug 2022, 12:00 BST
26 Jul 2022, 12:33 BST
Status changed to complete
27 Mar 2023, 17:16 BST
Procurement method changed
27 Mar 2023, 17:16 BST

Contracting authority & participating public bodies

Harrow Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Centre, Harrow, London, HA1 2XYContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

Public Procurement Review ServiceReview body London
The High CourtReview body Country

Bidders & participating suppliers

1 commercial party on the notice

Creative Support LimitedAwarded supplier Stockport, UK

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria