Find a TenderAwarded
Published 22 Apr 2021, 15:31 BST

Official UK procurement notice

Provision of Information, Advice and Guidance Services across the Dorset Council Local Authority Area

Official notice

Authority: Dorset Council (Local council)·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Published estimate£2,823,250exc. VAT
Submissions closed 11 Jun 2021awarded 10 Aug 2021
Awarded to Citizens Advice in Dorset

What is being bought

Published requirement description

The purpose of this contract is to have a joined up single service contract for information,

advice and guidance whereby key stakeholders work together to design and deliver a multichannel

approach to information, advice and guidance.

CPV: Other community, social and personal services

The lotProcurement structure

single lot · no lot value published
Lot #1Definition and scope:AwardedRenewal

Definition and scope:

  • Information – The open and accessible supply of informative material deemed to be of

interest and relevance to a particular population

  • Advice – Presenting facts and ideas in an accessible form for residents to understand and

consider and recommending a course of action

  • Guidance – Defining and providing options through positive actions which could help the

resident

The provision shall be based around the following key considerations to effectively meet the

needs of the Council’s residents:

  • customer experience
  • connecting services
  • improved digital channels
  • a targeted face to face and telephone offer

The services must be flexible to meet Dorset Council residents’ needs and arising trends.

The Contract will be awarded for a period of up to five years (initial period of 3 years plus an

optional extension period of a further 2 years). Consortium bids are welcome via a lead

provider.

Delivery: South West
Extensions: The Contract will be awarded for a period of up to five years (initial period of 3 years plus an optional extension period of a further 2 years)Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 10%Social value: 10%
Published award criteria (3)
  • Quality: 80
  • Social Value: 10
  • Price: 10
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
22 Apr 2021, 15:31 BST
Last source update
10 Aug 2021, 14:00 BST
Award evaluation window
11 Jun 2021 – …
Authority reference
DN538409
FTS notice number
2021/S 000-019324
Classification (CPV)
Other community, social and personal services
Delivery area
South West (UKK2)
Official registry OCID
ocds-h6vhtk-02a927 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
11 Jun 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
11 Jun 2021, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Jun 2021 → 10 Aug 2021 · 3 dates
  1. Submission deadline
    11 Jun 2021, 12:00 BST
  2. Bids opened
    11 Jun 2021, 12:00 BST
  3. Notice published
    10 Aug 2021, 14:00 BST

Notice history

2 events · 2 releases on Find a Tender · since 10 Aug 2021
  1. Status changed to complete
    10 Aug 2021, 14:00 BST
  2. Buyer details updated
    10 Aug 2021, 14:00 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,823,2501 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 10 Aug 2021
Awarded toValueDateStatus
Citizens Advice in DorsetSME£2,823,250 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic1——

Contracting authority & participating public bodies

2 public bodies on the notice

Dorset Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Dorset Council, South Walks House, South Walks Road, Dorchester, South West, DT1 1UZContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • Citizens Advice in DorsetAwarded supplierCompany Registration Number: 06778548; Charity Commission Registration number: 1130056 4 Cedar Park, Cobham Road, Wimborne, South West, BH21 7SF

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.