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Find a TenderAwardedContract details notice
Published 1 May 2025, 15:18 BST

Official UK procurement notice

Provision of Omnichannel Contact Centre Solution

Official notice

Authority: Amplius Living (Public body)

Below threshold - unknown
Sectors: Software Packages & ERP (48) Delivery: Yorkshire & Humber (UKE1)East Midlands (UKF)West Midlands (UKG)
+1 moreEast of England (UKH)
Awarded value£132,090published contract · inc. VAT
Awarded 14 Apr 2025
Awarded to Puzzel Limited

What is being bought

Published requirement description

Provision of Omnichannel Contact Centre Solution for 1 year period.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: Yorkshire & Humber, East Midlands, West Midlands, East of England
48000000 Software package and information systems

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - unknown
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
1 May 2025, 15:18 BST
Last source update
1 May 2025, 15:18 BST
FTS notice number
2025/S 000-018501
Latest notice
Contract details notice (UK7)
Delivery area
Yorkshire & Humber (UKE1)East Midlands (UKF)West Midlands (UKG)East of England (UKH)
Official registry OCID
ocds-h6vhtk-050b91 Find a Tender

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    1 May 2025, 15:18 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £132,0901 contract inc. VAT; no net value published
Contracts signed 1latest 14 Apr 2025
Awarded toValueDateStatus
Puzzel Limited£132,090 inc. VAT †—Awarded

Contracts

  • Provision of Omnichannel Contact Centre Solution · Puzzel Limited

    Signed
    14 Apr 2025
    Value
    £132,090 inc. VAT
    Period
    15 Apr 2025 – 14 Apr 2026
    Status
    active

Contracting authority & participating public bodies

Amplius Living

Contracting authorityPublic authority - sub-central government GB-PPON: PJDD-6383-MNNX K2, Timbold Drive, Kents Hill, Milton Keynes, South East, MK7 6BZContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Puzzel LimitedAwarded supplierGB-COH: 04124967GB-PPON: PCCV-1982-WPWZ 58 Herschel House, Slough, South East, SL1 1PGContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure