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Find a TenderAwardedContract details notice
Published 4 Sept 2025, 16:59 BST

Official UK procurement notice

Provision of Payment Processing Gateway and Associated Services

Official notice

Authority: Leicester City Council (Local council)

GoodsOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Software Packages & ERP (48) Delivery: UK
Published estimate£204,000≈ £41k / year · £244,800 inc. VAT46.1% below published estimate
Submissions closed 2 Oct 2025awarded 4 Dec 2025
Awarded to Paygate Solutions Limited
Contract term 5 yrsends 22 Apr 2031 · up to 22 Apr 2036 with extensions · starts 23 Apr 2026

What is being bought

Published requirement description

Provision of a secure cloud-hosted payment processing gateway that automates the transmission of Direct Debit and BACS files to the banking network with associated reporting, auditing, support and maintenance.

The Council has chosen not to split this tender into lots as the requirement is for a single, integrated payment processing gateway that must operate cohesively across multiple service areas. Splitting the contract would introduce unnecessary complexity and risk compatibility issues.

CPV: Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEVCSEPublished value£204,000
Contract period: 23 Apr 2026 – 22 Apr 2031 (5 yrs) · up to 22 Apr 2036 with extensionsValue: £204,000 exc. VAT · £244,800 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: An initial term of 5 years with the option to extend for 3+2 years.
48000000 Software package and information systems

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
4 Sept 2025, 16:59 BST
Last source update
27 Feb 2026, 10:28 GMT
Award evaluation window
Submission end – 6 Nov 2025
Authority reference
0952PCFIN
FTS notice number
2025/S 000-054077
Latest notice
Contract details notice (UK7)
Classification (CPV)
Software package and information systems
Delivery area
UK
Official registry OCID
ocds-h6vhtk-059485 Find a Tender
Review and risk notes
Risks

During the contract term, changes in Council systems (such as additional licences) or regulatory requirements (such as new BACS file formats, new cybersecurity controls, GDPR guidance changed) may necessitate system changes that are not covered in the original scope.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
2 Oct 2025, 10:00 BST
Clarification deadline
17 Sept 2025, 10:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The Tender must be submitted through the procontract.due-north.com/Advert ↗ portal (this may be submitted at any time prior to the closing time and date). Submission of electronic Tender should not be left to the last moment as it may take some time to upload your completed Tender. The server timestamps (GMT) Tenders when they are submitted. Tender submitted after the closing date and time of 10.00am, 2nd October 2025 will not be considered.

Timeline

4 Sept 2025 → 23 Apr 2026 · 7 dates
  1. Tender notice published
    4 Sept 2025, 16:59 BST
  2. Clarification questions by
    17 Sept 2025, 10:00 BST
  3. Submission deadline390 days ago
    2 Oct 2025, 10:00 BST
  4. Award decision expected by354 days ago
    6 Nov 2025, 23:59 GMT
  5. Assessment summaries sent327 days ago
    4 Dec 2025
  6. Latest notice published242 days ago
    27 Feb 2026, 10:28 GMT
  7. Contract starts187 days ago
    23 Apr 2026, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 4 Sept 2025
  1. Tender notice published
    4 Sept 2025, 16:59 BST
    UK4
  2. Contract award notice published
    27 Feb 2026, 09:56 GMT
    UK6
  3. Status changed to complete
    27 Feb 2026, 09:56 GMT
  4. Contract details notice published
    27 Feb 2026, 10:28 GMT
    UK7
  5. Contract signature expected
    27 Feb 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £109,9271 award exc. VAT
Bids received 44 from SMEs
Contracts signed 1latest 22 Feb 2026
Awarded toValueDateStatus
Paygate Solutions Limited20 Apr 2026 – 19 Apr 2031 · up to 19 Apr 2036Extensions: The contract is for an initial term of 5 years with the option to extend for 3+2 years · Options: The initial contract award value is £56,826.62 (excluding VAT). In accordance with the information published in the UK4 Tender Notice, the contract includes provisions for additional requirements which may be taken up during the contract term. Should these options be exercised, the maximum total contract value over the term may increase to £109,926.62 (excluding VAT). The potential additional requirements include: Additional licences Additional SUN Developmental changes / professional services Increased transaction charges£109,9274 Dec 2025Awarded

Contracts

  • Contract 1 · Paygate Solutions Limited

    Signed
    22 Feb 2026
    Value
    £109,927
    Period
    20 Apr 2026 – 19 Apr 2031 · up to 19 Apr 2036 with extensions
    Status
    active
    Extensions
    The contract is for an initial term of 5 years with the option to extend for 3+2 years
    Options
    The contract award value is £56,826.62 (excluding VAT). In accordance with the information published in the UK4 Tender Notice and UK6 Contract Award Notice, the contract includes provisions for additional requirements which may be taken up during the contract term. Should these options be exercised, the maximum total contract value over the term may increase to £109,926.62 (excluding VAT). The potential additional requirements include: Additional licences Additional SUN Developmental changes / professional services Increased transaction charges

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders40—

Contracting authority & participating public bodies

Leicester City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXRT-5737-VBQD 115 Charles Street, Leicester, East Midlands, LE1 1FZContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • PAYGATE SOLUTIONS LIMITEDAwarded supplierGB-COH: 03206476GB-PPON: PWLP-5151-QWXQ Gladstone House Hithercroft Road, Oxfordshire, South East, OX10 9BTContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender