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Published 24 Apr 2026, 00:17 BST

Official UK procurement notice

Provision of supplier to conduct WLBC Tenant Satisfaction Measures Survey 2026 – 2030

Official notice

Authority: West Lancashire Borough Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdSME suitableVCSE suitable
Published estimate£66,666≈ £26k / year · £80,000 inc. VAT
Submissions closed 20 May 2026
Contract term 2 yrs 7 moends 29 Dec 2028 · up to 27 Dec 2030 with extensions · starts 8 Jun 2026

What is being bought

Published requirement description

WLBC requires a supplier to conduct the yearly regulatory Tenant Satisfaction Measures (TSM) survey and associated reports as per the Regulator of Social Housing's (RSH) Tenant Satisfaction Measures standards and requirements in order to meet all the statutory requirements, at the time of the tender and during the execution of the contract for a period of a 3 year contract with a potential 2-year extension.

CPV: Business services: law, marketing, consulting, recruitment, printing and security

The lotProcurement structure

single lot · value published
Lot #1Renewal 2 yrs 7 moSMEVCSEPublished value£66,666
Contract period: 8 Jun 2026 – 29 Dec 2028 (2 yrs 7 mo) · up to 27 Dec 2030 with extensionsValue: £66,666 exc. VAT · £80,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 mth extensions
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    See tender documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published sub-criteria (2)
  • Method statement & mandatory criteria: 40%
  • Price: 60%
Published award criteria (2)
  • Method statement & mandatory criteria : Quality Criteria Weighting Proposed Methodology 10 % Relevant Experience 15 % Timetable 10% Social Value 5% Total Quality Criteria 40%
  • Price: Pricing schedule
Conditions of participation1
  • Condition of participation

    See tender documents

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Apr 2026, 00:17 BST
Last source update
24 Apr 2026, 00:17 BST
Authority reference
24/053 - TSM
FTS notice number
2026/S 000-037328
Latest notice
Tender notice (UK4)
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and security
Delivery area
UK
Official registry OCID
ocds-h6vhtk-068a29 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowed
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
20 May 2026, 16:00 BST
Clarification deadline
11 May 2026, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Apr 2026 → 8 Jun 2026 · 4 dates
  1. Tender notice published188 days ago
    24 Apr 2026, 00:17 BST
  2. Clarification questions by170 days ago
    11 May 2026, 16:00 BST
  3. Submission deadline161 days ago
    20 May 2026, 16:00 BST
  4. Contract starts143 days ago
    8 Jun 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    24 Apr 2026, 00:17 BST
    UK4

Contracting authority & participating public bodies

West Lancashire Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGNW-2815-DRQZ 52 Derby Street, Ormskirk, North West, L39 2SAContact name, email, phone

Official documents & specifications (9)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender