Official UK procurement notice
Provision of Torfaen Alarms Monitoring Services
Authority: Torfaen County Borough Council (Local council)
What is being bought
Published requirement descriptionTorfaen County Borough Council are seeking tenders from alarm monitoring receiving centres (ARC’s) for the delivery of alarm monitoring services supporting our community lifeline system and assistive technology provisions.
CPV: Alarm systems · Alarm-monitoring services · Call centre · Health and social work services
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 20 Oct 2023, 11:06 BST
- Last source update
- 20 Oct 2023, 11:06 BST
- Award evaluation window
- 20 Nov 2023 – …
- Authority reference
T.4544- FTS notice number
2023/S 000-030996- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-040d9dFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
As stated in the procurement documents
Publisher note: NOTICE The tender and all supporting documentation are only available from the Proactis Supplier Portal, which can be directly accessed following registration. NB: Tender information and any questions and answers relating to the tender will only be available directly from the portal and will not be communicated by any other means. Tender submissions will only be accepted via the portal and not by any other means unless otherwise agreed in writing by the Council. E-Tender access information: — Go to https://supplierlive.proactisp2p.com/Account/Login You can access the opportunity by completing the following steps: If you have not already signed-up to the Proactis Supplier Portal, click "Signup", complete the required information and then click "Register". — Registration should only be performed once for each Organisation. — If you think that someone in your Organisation may have already registered on this Portal then you must not register again. — Please contact the Primary Contact in order to arrange access to the Portal. An activation email will be sent to the email address of your primary contact. Click on the link contained within the email to activate your account. Sign into the Proactis Supplier Portal by entering your Login Name that you previously provided. Enter the temporary password that was provided in the activation e-mail. Complete the Self Registration/Organisation Details. Click the < and > arrows to move from page to page; on page 8, create a new password. Click "Complete Registration" Click on the Red Box marked "Opportunities", type Torfaen in the box at the top of the page called "Search by customer reference, title or customer name..." and click "Search" Identify the Opportunity with the title of “T.4533- Provision of Torfaen Alarms Monitoring Services ” and click the White Arrow in a Blue Circle on the right-hand side of the line. Click "Register Interest" Then click the Telescope button on the left-hand side of the page, then enter "Torfaen" in the box at the top of the page called "Search by customer reference, title or customer name... and click "Search". You will now see that the “T.4533- Provision of Torfaen Alarms Monitoring Services “Opportunity has now changed to Private. Click the White Arrow in a Blue Circle. It is recommended that you read the information provided in the documents that can be found if you click the line marked "Request Documents" before attempting to answer any of the questions. (WA Ref:135731)
How it was run
Official notice- Submission deadline
- 20 Nov 2023, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en, cy
- Bid validity
- 180 days from the deadline
- Bids opened
- 20 Nov 2023, 12:00 GMT
Timeline
20 Oct 2023 → 1 Apr 2024 · 4 dates- Notice published20 Oct 2023, 11:06 BST
- Submission deadline20 Nov 2023, 12:00 GMT
- Bids opened20 Nov 2023, 12:00 GMT
- Contract starts1 Apr 2024, 00:00 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The High CourtReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria