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Find a TenderAwarded without competitionContract details notice
Published 16 Sept 2026, 10:23 BST

Official UK procurement notice

Qmatic Queue Management and Customer Journey Software

Official notice

Authority: London Borough of Haringey (Local council)

Below threshold - without competition
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: UK
Awarded value£15,086published contract · exc. VAT
Awarded 7 Sept 2026no call for competition
Awarded to RENOVOTEC LTD

What is being bought

Published requirement description

For the provision of Qmatic Queue Management and Customer Journey Software.

Qmatic is a business-critical system that underpins the delivery of face-to-face customer services. It enables the council to safely and efficiently manage customer demand across reception and service centres, ensuring residents are served fairly and in a structured manner

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
48000000 Software package and information systems72222300 Information technology services

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Sept 2026, 10:23 BST
Last source update
16 Sept 2026, 10:23 BST
FTS notice number
2026/S 000-087625
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06fad5 Find a Tender

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    16 Sept 2026, 10:23 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £15,0861 contract exc. VAT
Contracts signed 1latest 7 Sept 2026
Awarded toValueDateStatus
RENOVOTEC LTDSME£15,086 †—Awarded

Contracts

  • Contract 1 · RENOVOTEC LTDSME

    Signed
    7 Sept 2026
    Value
    £15,086
    Period
    7 Sept 2026 – 31 Aug 2027
    Status
    active

Contracting authority & participating public bodies

London Borough of Haringey

Contracting authorityPublic authority - sub-central government GB-PPON: PBHY-1866-HTLD 7th Floor Alexandra House, 10 Station Road, Wood Green, London, London, N22 7TRContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Renovotec LimitedAwarded supplierGB-COH: 03554098 Beech House Woodlands Park, Ashton Road,, Newton-Le-Willows, North West, WA12 0HFContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender