Find a TenderAwarded
Published 26 Jun 2023, 14:59 BST

Official UK procurement notice

ROH Telephony Replacement Managed Service

Official notice

Authority: The Royal Orthopaedic Hospital NHS Foundation Trust (Central government)

GoodsOpen procedure
Budget not disclosedValue not published
Submissions closed 16 Nov 2023awarded 18 Sept 2024
Awarded to UNIFY HOLDING UK 1 LIMITED

What is being bought

Published requirement description

The Royal Orthopaedic Hospital NHS Foundation Trust has awarded a contract to provide Telephony Services. <br/><br/>The contract term is initially for 5 years with the option to extend for a total of 10 years.

  • Recurrence: Dependent on the expiry of existing BSOL ICS contracts and whether or not each ICS Trust/Organisation wishes to award from this Tender.

CPV: Software package and information systems · Telecommunications services

The lotProcurement structure

single lot · no lot value published
Lot #1The Royal Orthopaedic Hospital NHS Foundation Trust has awarded a contract to provide…AwardedRenewal

The Royal Orthopaedic Hospital NHS Foundation Trust has awarded a contract to provide Telephony Services. <br/><br/>The contract Term is initially for 5 years with the option to extend for a total of 10 years.

Delivery: West Midlands
Extensions: The contract will have an option to extend for a further 5 years subject to a review by any one Authority at the end of Year 2 of the extension period as explained within the ITT document.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (4)
  • Technical/Quality: 50%
  • Presentations: 10%
  • Commercial: 30%
  • Social Value: 10%
Published award criteria (4)
  • Technical/Quality: 50%
  • Presentations: 10%
  • Social Value: 10%
  • Commercial: 30%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · Dependent on the expiry of existing BSOL ICS contracts and whether or not each ICS Trust/Organisation wishes to award from this Tender.

First published
26 Jun 2023, 14:59 BST
Last source update
3 Jan 2025, 10:48 GMT
Award evaluation window
28 Sept 2023 – …
Authority reference
PROC.08.0370
FTS notice number
2025/S 000-000071
Classification (CPV)
Software package and information systemsTelecommunications services
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-03dc89 Find a Tender

Publisher note: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.<br/><br/>Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:<br/><br/>Phone: 0800 9956035<br/><br/>E-mail: support-health@atamis.co.uk

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
16 Nov 2023, 13:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
28 Sept 2023, 17:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Sept 2023 → 3 Jan 2025 · 4 dates
  1. Bids opened
    28 Sept 2023, 17:00 BST
  2. Submission deadline
    16 Nov 2023, 13:00 GMT
  3. Bids must remain valid until
    19 Apr 2024, 23:59 BST
  4. Notice published
    3 Jan 2025, 10:48 GMT

Notice history

3 events · 6 releases on Find a Tender · since 28 Sept 2023
  1. Deadline moved to 17 Nov 2023, 13:00 GMT
    28 Sept 2023, 15:20 BST
    +70 days · was 8 Sept 2023, 13:00 BST
  2. Deadline moved to 16 Nov 2023, 13:00 GMT
    28 Sept 2023, 17:00 BST
    -1 days · was 17 Nov 2023, 13:00 GMT
  3. Status changed to complete
    3 Jan 2025, 10:48 GMT
Published amendments (6 · 6 deadline changes)
WhenWhatBeforeAfterShift
—DeadlineIV.2.2.117 Nov 202316 Nov 2023-1 d
—DeadlineIV.2.2.117 Nov 202330 Nov 2023+13 d
—DeadlineIV.2.2.117 Nov 202323 Jan 2024+67 d
—Bid validityIV.2.6.119 Apr 202431 Dec 2024+256 d
—Bid openingIV.2.7.128 Sept 202323 Jan 2024+117 d
—DeadlineIV.2.2.117 Nov 202316 Nov 2023-1 d
—DeadlineIV.2.2.117 Nov 202330 Nov 2023+13 d
—DeadlineIV.2.2.117 Nov 202323 Jan 2024+67 d
—Bid validityIV.2.6.119 Apr 202431 Dec 2024+256 d
—Bid openingIV.2.7.128 Sept 202323 Jan 2024+117 d

6 amendments published without a description.

Routine re-releases (6)
  • 2023-09: 2 releases · 28 Sept 2023, 28 Sept 2023
  • 2023-06: 1 release · 26 Jun 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 9
Contracts signed 1latest 18 Sept 2024
Awarded toValueDateStatus
UNIFY HOLDING UK 1 LIMITED——Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9bids · 9 electronic——£800,000 – £2,000,000

Contracting authority & participating public bodies

The Royal Orthopaedic Hospital NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Bristol Road South, Birmingham, West Midlands, B31 2APContact name, email Published organisation website ↗

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.