Official UK procurement notice
SEL ICB - 111 IUC Contract
Authority: NHS North East London Integrated Care Board (Central government)
What is being bought8 lots · detail below
Published requirement descriptionSouth East London (SEL) Integrated Care Board (ICB) is seeking to procure a new NHS 111 service for SEL.
The service will be procured in eight Lots: one call handling service, six in-hours Integrated Delivery Units (one per borough) and one out-of-hours Integrated Delivery Unit. The 111 clinical assessment aspect of the service will be delivered via the Integrated Delivery Units both at a local and SEL level.
Interested providers may bid for between one and eight Lots.
SEL ICB is seeking collaborative and innovative providers that will ensure the holistic needs of its patients are provided for as close to home as possible, working in tandem with local Integrated Neighbourhood Teams. The combined service offering of the eight Lots must be individually and mutually resilient.
The contracts will start on the 1st April 2027 and run for 3 years with the option to extend for a further 2 years at the sole discretion of the Authority.
The five-year financial envelope for each Lot is as follows:
Lot 1: Call Handling - £56,112,000
Lot 2: Bexley in hours IDU - £1,698,000
Lot 3: Bromley in hours IDU - £2,394,000
Lot 4: Greenwich in hours IDU - £2,394,000
Lot 5: Lambeth in hours IDU - £2,572,000
Lot 6: Lewisham in hours IDU - £2,832,000
Lot 7: Southwark in hours IDU - £2,634,000
Lot 8: SEL out of hours IDU - £36,199,000
CPV: Health services
Lots and requirements (8)Procurement structure
8 lots · all with a published value (£106,835,000 together)Applies to lots 1, 2, 3, 4, 5, 6, 7, 8.
Please see the relevant service specification on the Atamis e-tendering portal page.
Lot #1Call HandlingPublished value£56,112,000
Lot #2Bexley in hours IDUPublished value£1,698,000
Lot #3Bromley in hours IDUPublished value£2,394,000
Lot #4Greenwich in hours IDUPublished value£2,394,000
Lot #5Lambeth in hours IDUPublished value£2,572,000
Lot #6Lewisham in hours IDUPublished value£2,832,000
Lot #7Southwark in hours IDUPublished value£2,634,000
Lot #8SEL out of hours IDUPublished value£36,199,000
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 1 Dec 2025, 15:33 GMT
- Last source update
- 12 Jan 2026, 11:15 GMT
- Award evaluation window
- 10 Mar 2026 – …
- Authority reference
2015- FTS notice number
2026/S 000-002188- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ec28Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) Contract Notice inviting offers under the Competitive process (The Health Care Services (Provider Selection Regime) Regulations 2023, Regulation 11) . The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For avoidance of doubt the provisions of the Public Contract Regulations 2015 do not apply to this award. The Procurement is being managed by the NHS London Commercial Hub (NHS LCH) hosted by NEL ICB, on behalf of the Authority, in connection with a competitive Invitation to Tender (ITT) exercise that is being conducted via a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023. To access this opportunity please go to Atamis landing page to register: https://atamis-1928.my.site.com/s/Welcome Once you are registered and logged in to Atamis you can find the project by searching for "PRJ2015 South East London 111 Procurement" Submissions will be assessed in line with the award criteria specified in the tender documents and in line with the stages specified in the tender documents. High level overview provided below: Procurement Specific Questionnaire - Pass/Fail ITT Questionnaires - 88.00% Presentation and Interview Stage - 12.00%
How it was run
Official notice- Submission deadline
- 9 Mar 2026, 17:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 10 Mar 2026, 09:00 GMT
Timeline
12 Jan 2026 → 1 Apr 2027 · 5 dates- Notice published292 days ago12 Jan 2026, 11:15 GMT
- Next notice expected284 days ago20 Jan 2026
- Submission deadline235 days ago9 Mar 2026, 17:00 GMT
- Bids opened235 days ago10 Mar 2026, 09:00 GMT
- Today31 Oct 2026
- Contract startsin 151 days1 Apr 2027, 00:00 BST
Notice history
4 events · 3 releases on Find a Tender · since 12 Jan 2026- Published value published: £106,826,00012 Jan 2026, 11:15 GMT
- Status changed to active12 Jan 2026, 11:15 GMT
- Procurement method changed12 Jan 2026, 11:15 GMT
- Deadline published: 9 Mar 2026, 17:00 GMT12 Jan 2026, 11:15 GMT
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.1.4 | This is a market briefing notice regarding the upcoming South East London (SEL) ICB 111 re-procurement in anticipation of our current 111 service contract expiring in March 2026. Please see the related attachments for further information at the following link: https://www.contractsfinder.service.gov.uk/Notice/de8625c6-9963-41ee-9634-7b2d9e13b5bc Then please complete the survey at the following lin… | This is a market briefing notice regarding the upcoming South East London (SEL) ICB 111 re-procurement in anticipation of our current 111 service contract expiring in March 2027. Please see the related attachments for further information at the following link: https://www.contractsfinder.service.gov.uk/Notice/de8625c6-9963-41ee-9634-7b2d9e13b5bc Then please complete the survey at the following lin… |
1 amendment published without a description.
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.