Official UK procurement notice
SEND Mediation and Disagreement Resolution
Authority: Rochdale Borough Council (Local council)·On behalf of: Star Procurement
Sectors: Health & Social Care (85) Delivery: North West (UKD3)
Published estimate£1,200,000≈ £400k / year · £1,200,000 inc. VAT
Submissions closed 16 Feb 2026awarded 23 Mar 2026
Awarded to Why Mediate Limited
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026
What is being bought
Published requirement descriptionThe aim of the service is to provide a disagreement resolution and mediation service to enable the local authority to fulfill its statutory duties under the Children and Families Act 2014 and meet the requirements of associated guidance.
- No preliminary market engagement: We used a Procurement Portal to send out an open advert to all providers (This is the reference no:DN 789574)
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,200,000
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
Provided in tendering documents
- Technical & professional ability
Provided in tendering documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
- Quality Question 1: Quality Question 1: Methodology-30%
- Quality Question 2: Quality Question 2: Service quality and development-15%
- Social Value-Question 1: Social Value (Quantitative) Question-7.5%
- Social Value-Question 2: Social Value (Qualitative)-7.5%
- Price: Price-40% (Please see the "ITT Invite and Instructions" document. It provides a breakdown of the 40%).
Conditions of participation2
- Economic & financial standing
Provided in tendering documents
- Technical & professional ability
Provided in tendering documents
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 Jan 2026, 18:42 GMT
- Last source update
- 23 Mar 2026, 18:38 GMT
- Award evaluation window
- Submission end – 16 Mar 2026
- Authority reference
DN 799782- FTS notice number
2026/S 000-004111- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060824Find a Tender
How it was run
Official noticeRun through: ProContract (Due North) · Who buys & how to bid on ProContract
Access & registration note: Free · short registration with manual review; public opportunity list
- Submission deadline
- 16 Feb 2026, 12:00 GMT
- Clarification deadline
- 9 Feb 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
16 Jan 2026 → 1 Apr 2026 · 7 dates- Tender notice published284 days ago16 Jan 2026, 18:42 GMT
- Clarification questions by260 days ago9 Feb 2026, 12:00 GMT
- Submission deadline253 days ago16 Feb 2026, 12:00 GMT
- Award decision expected by225 days ago16 Mar 2026, 23:59 GMT
- Assessment summaries sent219 days ago23 Mar 2026
- Latest notice published218 days ago23 Mar 2026, 18:38 GMT
- Contract starts210 days ago1 Apr 2026, 00:00 BST
Notice history
4 events · 2 releases on Find a Tender · since 16 Jan 2026- Tender notice published16 Jan 2026, 18:42 GMTUK4
- Contract award notice published23 Mar 2026, 18:38 GMTUK6
- Status changed to complete23 Mar 2026, 18:38 GMT
- Contract signature expected2 Apr 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value (inc. VAT) £1,200,0001 award inc. VAT; no net value published
Bids received 75 from SMEs
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Why Mediate LimitedSME2 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: The contract can be extended for a further 24 months (on an annual basis). | £1,200,000 inc. VAT | 23 Mar 2026 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7final-stage tenders | 5 | 0 | — |
Contracting authority & participating public bodies
5 public bodies on the noticeConsortium members and other public bodies
- Star ProcurementProcess contact pointProcuring entityProcurement Support
- Stockport Metropolitan Borough CouncilContracting authorityPublic authority - sub-central government
- Tameside Metropolitan Borough CouncilContracting authorityPublic authority - sub-central government
- Trafford CouncilContracting authorityPublic authority - sub-central government
Bidders & participating suppliers
1 commercial party on the notice- Why Mediate Limited (trading as Mediatelegal)Awarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender