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Published 18 Aug 2025, 16:04 BST

Official UK procurement notice

SENSORY SUPPORT SERVICE · UK public procurement notice

Official notice

Authority: London Borough of Redbridge (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Health & Social Care (85) Delivery: UK
Published estimate£597,792≈ £224k / year · £717,350 inc. VAT
Submissions closed 18 Sept 2025
Contract term 2 yrs 8 moends 30 Jun 2028 · up to 1 Jul 2030 with extensions · starts 3 Nov 2025

What is being bought

Published requirement description

This service supports some of our most vulnerable residents enabling them to continue to live in their own home within their communities. As part of the contract the service will be required to support social care workers with cases that involve individuals with sensory needs as a consultation service. The service is provided to make those who are deaf, hard of hearing, blind or partially sighted more independent. If someone is blind/partially sighted, an assessment is done and then training, so service users can use public transport, prepare their own meals and stay in work. For service users who are deaf, they are issued equipment and assisted technology so they’re able to live independently.

  • No preliminary market engagement: Not require

CPV: Health services

The lotProcurement structure

single lot · value published
Lot #1Renewal 2 yrs 8 moSMEPublished value£597,792
Contract period: 3 Nov 2025 – 30 Jun 2028 (2 yrs 8 mo) · up to 1 Jul 2030 with extensionsValue: £597,792 exc. VAT · £717,350 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: Possible of 24 Months Extension.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Details are specified in the ITT document

  • Technical & professional ability

    Details are specified in the ITT document

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published award criteria (2)
  • Quality
  • price
Conditions of participation2
  • Economic & financial standing

    Details are specified in the ITT document

  • Technical & professional ability

    Details are specified in the ITT document

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
18 Aug 2025, 16:04 BST
Last source update
18 Aug 2025, 16:04 BST
Award evaluation window
Submission end – 20 Oct 2025
Authority reference
DN782348
FTS notice number
2025/S 000-049596
Latest notice
Tender notice (UK4)
Classification (CPV)
Health services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-058a03 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
18 Sept 2025, 12:00 BST
Clarification deadline
8 Sept 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Aug 2025 → 3 Nov 2025 · 5 dates
  1. Tender notice published
    18 Aug 2025, 16:04 BST
  2. Clarification questions by
    8 Sept 2025, 12:00 BST
  3. Submission deadline
    18 Sept 2025, 12:00 BST
  4. Award decision expected by374 days ago
    20 Oct 2025, 23:59 BST
  5. Contract starts361 days ago
    3 Nov 2025

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    18 Aug 2025, 16:04 BST
    UK4

Contracting authority & participating public bodies

London Borough of Redbridge

Contracting authorityPublic authority - sub-central government GB-PPON: PPZX-9247-ZGQQ 7th Floor, Lynton House, Ilford, London, IG1 1NNContact name, email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender