Find a TenderAwarded
Published 28 Apr 2023, 11:20 BST

Official UK procurement notice

Staff Engagement Surveys · UK public procurement notice

Official notice

Authority: University of Southampton (Charity / VCSE)·Consortium: 2 public authorities

ServicesRestricted procedure
Published estimate£350,000exc. VAT13.8% below published estimate
Submissions closed 30 May 2023awarded 7 Dec 2023
Awarded to People Insight

What is being bought

Published requirement description

The University is seeking to work with a supplier who can ideally provide us with a self-service survey tool to enable us to effectively deliver the range of surveys we desire. The essential requirements include at least 3 surveys per year: an annual staff engagement survey and compulsory surveys required by our commitments to a range of EDI Charter Marks (minimum 2 per annum). The ability to run exit surveys would be highly desirable but not the primary requirement.

The supplier will need to offer the ability to measure results via reporting or surveying tools and these need to offer agile and insightful data that can enable management to take quick, relevant action and to make timely interventions as appropriate. The supplier is required to annually conduct a minimum of 5 university wide staff engagement surveys.

Please note this opportunity has been awarded.

  • Recurrence: This is likely to be re-procured in 5-7 years

CPV: Survey conduction services · Survey design services · Survey services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£350,000
Delivery: South East · University of Southampton, University Road, SO17 1BJ
Extensions: This contract is likely to be subject to renewal towards the end of the initial contract period.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 25%
Published sub-criteria (8)
  • Proposed solution for staff surveys: 10%
  • Implementation Plan: 5%
  • Benchmarking Capability: 25%
  • Maximising Confidentiality and Anonymity: 10%
  • Meeting Deadlines: 10%
  • Service support, flexibility, and account management: 5%
  • Interview Response: 10%
  • price: 25%
Published award criteria (8)
  • Proposed solution for staff surveys: 10
  • Implementation Plan: 5
  • Benchmarking Capability: 25
  • Maximising Confidentiality and Anonymity: 10
  • Meeting Deadlines: 10
  • Service support, flexibility, and account management: 5
  • Interview Response: 10
  • Price: 25
Conditions of participation2
  • Economic & financial standing

    To support the financial assessment, the University will obtain a Business Risk Report for all [Potential Suppliers/Tenderers] and every organisation that is being relied on to meet this procurement, using an independent company called Creditsafe.

    The University reserves the right to exclude a Tenderer or request provision of further assurances such as parent company/bank guarantee or performance bonds where a Tenderer's Business Risk Score is: "Moderate Risk"; "High Risk"; "Very High Risk"; or "Not Rated", based on the rating provided by Creditsafe

    Where a Business Risk Score from our external system is not available, then an alternative method of assessing financial standing will be used. This method is detailed within the Invitation to Tender document set.

    Minimum: Potential suppliers/Tenderers are advised that a requirement of this procurement is to have in place, or commit to obtain prior to the commencement of the contract, the following minimum insurance levels: Employers (Compulsory) Liability: £5 million GBP per occurrence. Public Lia…
  • Technical & professional ability

    The selection criteria is as stated in the Selection Stage document set

    However, potential suppliers' attention is drawn to the MANDATORY requirements of the selection criteria:

    e.g.

    • Grounds for mandatory exclusion
    • Grounds for discretionary exclusion
    • Economic & Financial Standing
    • Insurance
    • Compliance with equality legislation
    • Health & Safety
    • Mandatory Technical Requirements
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · This is likely to be re-procured in 5-7 years
First published
28 Apr 2023, 11:20 BST
Last source update
8 Dec 2023, 14:43 GMT
Authority reference
2023UoS-0719
FTS notice number
2023/S 000-036244
Classification (CPV)
Survey conduction servicesSurvey design servicesSurvey services
Delivery area
South East (UKJ32)
Official registry OCID
ocds-h6vhtk-03c507 Find a Tender
Contract terms
Electronic trading
electronic ordering · electronic payment

Publisher note: E-Tendering Portal: The University is utilising an electronic tendering tool, In-Tend (https://intendhost.co.uk/ universityofsouthampton) to manage this procurement and to communicate with potential suppliers and/or tenderers (as appropriate). All documentation in relation to this tender can be downloaded from In-Tend. Potential suppliers/tenderers are advised that there will be no hard copy documents issued and all communications with the University, including the submission of Selection Stage and/or Invitation to Tender responses will be conducted via In-Tend. Regular monitoring of the portal is the responsibility of the potential supplier/tenderer. If you are not already registered as a supplier with the University of Southampton, you will need to register in In-Tend in order to access the procurement documentation. Once you have logged in as a supplier: click on 'Tenders'; locate the relevant project; and click 'View Details'. Once you are in the project screen, you will be able to register your organisation against the project and access all documentation by clicking 'Express Interest'. Potential suppliers/tenderers are advised that formal expressions of interest in the project must be by way of completion and return of the relevant documents via In-Tend. Further instructions for the submission of responses are below: To submit your return: 1. Log in 2. Click 'Tenders' 3. Locate the relevant project 4. View details 5. Click on the tab relating to the relevant project stage (e.g. 'Invitation to Tender') 6. Click on the 'Attach Documents' button and upload your return. 7. Check ALL your response documents are uploaded and displayed in the 'My Tender Return' panel. The system will only permit your organisation to make one return. 8. Click the red 'Submit Return' button. Please note, to preserve the integrity of the procurement, all communications with the University must be made via the correspondence function within In-Tend. Publication of Award Details: In accordance with Regulation 50, paragraph (2) of the Public Contracts Regulations 2015 and subject to Article 5 and Annex 5, Part D (13) of Directive 2014/24/EU of the European Parliament and of the Council (if applicable), the University intends to publish the value of any resulting contract at the award stage, and reserves the right to do so. By submitting a response, potential suppliers/tenderers are consenting to publication of this information unless otherwise agreed in advance with the University. Costs and Expenses: Potential suppliers/tenderers are solely responsible for their costs and expenses incurred in connection with the preparation and submission of responses and participation in this and all future stages of this procurement. Under no circumstances will the University be liable for any costs or expenses borne by potential suppliers/tenderers or any of their supply chain, partners or advisers in this procurement process. The University is not liable for any costs in the event of the cancellation of this procurement process.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
30 May 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

30 May 2023 → 8 Dec 2023 · 3 dates
  1. Submission deadline
    30 May 2023, 12:00 BST
  2. Invitations to tender expected
    10 Jul 2023, 00:00 BST
  3. Notice published
    8 Dec 2023, 14:43 GMT

Notice history

2 events · 2 releases on Find a Tender · since 8 Dec 2023
  1. Status changed to complete
    8 Dec 2023, 14:43 GMT
  2. Buyer details updated
    8 Dec 2023, 14:43 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £301,5751 contract exc. VAT
Bids received 1
Contracts signed 1latest 7 Dec 2023
Awarded toValueDateStatus
People Insight£301,575 †—Awarded

Contracts

  • Contract 036244-2023-1 · People Insight

    Signed
    7 Dec 2023
    Value
    £301,575
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic0——

Contracting authority & participating public bodies

2 public bodies on the notice

UNIVERSITY OF SOUTHAMPTON

Contracting authorityCharity / VCSEBody governed by public lawEducation RC000668 · GB-UKPRN: 10007158 UNIVERSITY ROAD, SOUTHAMPTON, South East, SO171BJContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • People Insight LimitedAwarded supplierGB-COH: 05224597 International House, 36-38 Cornhill, London, South East, EC3V 3NG

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.