Support, Maintenance and Hosting for Civica Paris

Official notice

Authority: Isle of Wight NHS Trust (Central government)·Consortium: 2 public authorities

ServicesNegotiated without publication of a contract notice

Sectors: IT Services & Software (72) Delivery: South East (UKJ34)

Awarded value£692,029published contract · exc. VAT

Awarded 31 Mar 2016

Awarded to Isle of Wight NHS Trust of St. Mary's Hospital

What is being bought

Published requirement description

Support, maintenance and hosting required to run the Paris application for Adult Services social care recording application.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1

Delivery: South East

Procedure terms & legal framework

From the official record

Procedure method: Negotiated without publication of a contract notice
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 9 May 2024, 15:30 BST
Last source update: 9 May 2024, 15:40 BST
Authority reference: DN723212
FTS notice number: 2024/S 000-014854
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: South East (UKJ34)
Official registry OCID: ocds-h6vhtk-04585d Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: Paris is a critical Adult’s Services case recording system, and it is essential that this system remains supported. Civica are the suppliers of the Paris case recording system, and the Council had and has an agreement with the NHS Trust (St Mary's Hospital) for hosting, support and maintenance required to run the system.
Support and Maintenance is required to be paid to the NHS for the IWC Paris software maintenance costs for the financial years of 23/24 and 24/25 of £95,896.00 and £101,405.00.
In addition, the NHS have not invoiced us for Paris hosting costs since financial year 2021/22, the NHS are now looking for hosting charges for previous years to bring us up to date and an adjusted hosting cost for the 24/25 financial year. This element of cost from 01 April 2021 (hosting) and 01 April 2023 (Support and Maintenance) - 31 March 2025 totals £308,515.49.
Paris is jointly used by the NHS and IWC with the NHS hosting the system. The NHS are moving systems and the IWC are therefore looking at options from 2025. Only Civica provide support and maintenance for Paris, therefore only Civica have the Skills and Capabilities to allow Paris to remain supported.
Paris has been in use for Adult Services since 2016 and the total costs set out here include software support and maintenance costs, plus hosting costs. 2016 - 2023 for Software support and maintenance and 2016 - 2021 for hosting, totalling £383,514.00.
The support and maintenance costs are quoted by Civica via the NHS, and there are no alternative providers for support and maintenance for Paris other than Civica.
Adult Services are currently undertaking an analysis of options for their case recording system in the future.
A business justification case is being created to present future options and value for money.

Notice history

2 releases on Find a Tender

Published amendments (1 · 0 deadline changes)

When	What	Before	After	Shift
—	TextExplanation · IV.1.1	Paris is a critical Adult’s Services case recording system, and it is essential that this system remains supported. Civica are the suppliers of the Paris case recording system, and the Council had and has an agreement with the NHS Trust (St Mary's Hospital) for hosting, support and maintenance required to run the system. Support and Maintenance is required to be paid to the NHS for the IWC Paris s…	Paris is a critical Adult’s Services case recording system, and it is essential that this system remains supported. Civica are the suppliers of the Paris case recording system, and the Council had and has an agreement with the NHS Trust (St Mary's Hospital) for hosting, support and maintenance required to run the system. Support and Maintenance is required to be paid to the NHS for the IWC Paris s…

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £692,0291 contract exc. VAT

Contracts signed 1latest 31 Mar 2016

Awarded to	Value	Date	Status
Isle of Wight NHS Trust of St. Mary's Hospital	£692,029 †	—	Awarded

Contracts

Contract 014852-2024-1 · Isle of Wight NHS Trust of St. Mary's Hospital
Signed
31 Mar 2016
Value
£692,029
Status
active

Contracting authority & participating public bodies

2 public bodies on the notice

Isle of Wight Council

Contracting authorityCentral GovernmentRegional or local authorityGeneral public services Newport, South EastContact name, email

Dispute resolution & review bodies

The High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice

Isle of Wight NHS Trust of St. Mary's HospitalAwarded supplier Parkhurst Road, Newport, South East, PO30 5TG

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.