Find a TenderAwardedContract details notice

Published 11 Aug 2025, 18:09 BST

Official UK procurement notice

Technology Partner(s)/CFP/PRO/2025 · UK public procurement notice

Official notice

Authority: OPEN UNIVERSITY(THE) (Education)

2 lotsServicesCompetitive flexible procedureAbove threshold

Sectors: IT Services & Software (72) Delivery: Delivery location not published

Published estimate£91,666,666total for 2 lots · £110,000,000 inc. VAT

Submissions closed 5 Sept 2025awarded 23 Mar 2026

Awarded to Infosys Limited, NashTech Limited2 awards

Contract term 5 yrsends 28 Feb 2031 · up to 28 Feb 2036 with extensions · starts 1 Mar 2026

What is being bought2 lots · detail below

Published requirement description

The Open University (OU) is seeking a Technology Partner(s) (TP) to provide resource with the comprehensive technical and non-technical expertise required to support and deliver its objectives in two main areas, lotted accordingly.

Lot 1 Run and Maintain: ensuring the stability, security, and continuous improvement of our IT infrastructure and applications.
Lot 2 Moodle Specialist: technology skills to support the OU’s Virtual Learning Environment (VLE) and Open Learn environment.

The OU are looking to award one contract for each Lot to one or more suppliers, if both lots are awarded to a single supplier two contracts will be issued.

Each contract will be for an initial term of five (5) years, with the option to extend for up to an additional five (5), giving a potential total contract term of up to ten (10) years per Lot.

The following sets out the maximum, capped contract value per Lot across the initial term (5 years), with no minimum commitment:

Lot 1 Run and Maintain: Up to £50 million
Lot 2 Moodle Specialist: up to £5 million

The Extension options per Lot will be capped at the same value as the Initial term with no minimum commitment:

Lot 1 Run and Maintain: Up to an additional £50 million
Lot 2 Moodle Specialist: Up to an additional £5 million

Giving a total contract value, including all possible extension options of:

Lot 1 Run and Maintain: Up to £100 million
Lot 2 Moodle Specialist: Up to £10 million

How the procedure runs: The Open University (the “OU”) is seeking to establish a contract with one or more supplier(s) for the provision of technical resource to support the OU and its suppliers in its activities in two main areas, lotted accordingly. Lot 1 Run and Maintain ensuring the stability, security, and continuous improvement of our IT infrastructure and applications. Lot 2 Moodle Specialist technology skills to support the OU’s Virtual Learning Environment (VLE) and Open Learn environment. The Competitive Flexible Procedure will consist of three stages, with a shortlisting of suppliers following evaluation of Stage 1 and Stage 2: Stage 1 PSQ (shortlist to 6 bidders per Lot) Stage 2 Invitation to Tender (shortlist to 3 bidders per Lot) Stage 3 Face to Face Evaluation

CPV: Information systems or technology planning services · Information technology services · Maintenance of information technology software · Repair of information technology software · Software configuration services · Software development services · Software supply services · Software support services · Software-related services · Systems and technical consultancy services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£91,666,666 together) · same conditions of participation on every lot · evaluation weights differ by lot

Lot #1Run and MaintainAwardedRenewal 5 yrsPublished value£83,333,333

The source published no individual description for this lot.

Contract period: 1 Mar 2026 – 28 Feb 2031 (5 yrs) · up to 28 Feb 2036 with extensionsValue: £83,333,333 exc. VAT · £100,000,000 inc. VAT

Extensions: Potential extension up to 5 years (undefined increments).Second stage: up to 6 candidates invited to tender

72220000 Systems and technical consultancy services 72222200 Information systems or technology planning services 72222300 Information technology services 72260000 Software-related services 72261000 Software support services 72262000 Software development services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Minimum turnover based on contract value
Commitment to have Employer, Product and Professional insurance in place for contract start
Technical & professional ability
Bidders will have 3 case studies evaluated for technical and professional ability, alongside security requirements ISO27001 / Cyber Essentials Plus or equivalent

Lot #2Moodle SpecialistAwardedRenewal 5 yrsPublished value£8,333,333

The source published no individual description for this lot.

Contract period: 1 Mar 2026 – 28 Feb 2031 (5 yrs) · up to 28 Feb 2036 with extensionsValue: £8,333,333 exc. VAT · £10,000,000 inc. VAT

Extensions: Potential extension up to 5 years (undefined increments).Second stage: up to 6 candidates invited to tender

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Minimum turnover based on contract value
Commitment to have Employer, Product and Professional insurance in place for contract start
Technical & professional ability
Bidders will have 3 case studies evaluated for technical and professional ability, alongside security requirements ISO27001 / Cyber Essentials Plus or equivalent

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot	Quality	Price	Split
1 · Run and Maintain	60%	40%
2 · Moodle Specialist	70%	30%

Lot distribution rule: Each Lot will be evaluated individually, both Lots could be awarded to a single supplier subject to them being the top scoring bidder on both Lots.

Conditions of participation · identical on every lot2

Economic & financial standing
Minimum turnover based on contract value
Commitment to have Employer, Product and Professional insurance in place for contract start
Technical & professional ability
Bidders will have 3 case studies evaluated for technical and professional ability, alongside security requirements ISO27001 / Cyber Essentials Plus or equivalent

What this means for your bid

Price carries 30–40 points depending on the lot. Read the split per lot below.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Competitive flexible procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 11 Aug 2025, 18:09 BST
Last source update: 3 Jul 2026, 15:07 BST
Award evaluation window: Submission end – 16 Feb 2026
Authority reference: OUPA11164
FTS notice number: 2025/S 000-047794
Latest notice: Contract details notice (UK7)
Classification (CPV): Information systems or technology planning servicesInformation technology servicesMaintenance of information technology softwareRepair of information technology softwareSoftware configuration servicesSoftware development servicesSoftware supply servicesSoftware support servicesSoftware-related servicesSystems and technical consultancy services
Delivery area: Not published
Official registry OCID: ocds-h6vhtk-058589 Find a Tender

How it runs: The Open University (the “OU”) is seeking to establish a contract with one or more supplier(s) for the provision of technical resource to support the OU and its suppliers in its activities in two main areas, lotted accordingly.
Lot 1 Run and Maintain ensuring the stability, security, and continuous improvement of our IT infrastructure and applications.
Lot 2 Moodle Specialist technology skills to support the OU’s Virtual Learning Environment (VLE) and Open Learn environment.
The Competitive Flexible Procedure will consist of three stages, with a shortlisting of suppliers following evaluation of Stage 1 and Stage 2:
Stage 1 PSQ (shortlist to 6 bidders per Lot)
Stage 2 Invitation to Tender (shortlist to 3 bidders per Lot)
Stage 3 Face to Face Evaluation

How it was run

Official notice

Run through: In-tend · Who buys & how to bid on In-tend

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Requests to participate (first stage): 5 Sept 2025, 11:00 BST
Submission deadline: 5 Sept 2025, 11:00 BST
Clarification deadline: 26 Aug 2025, 11:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/openuniversity ↗

Timeline

11 Aug 2025 → 3 Jul 2026 · 8 dates

Tender notice published
11 Aug 2025, 18:09 BST
Clarification questions by
26 Aug 2025, 11:00 BST
Submission deadline
5 Sept 2025, 11:00 BST
Award decision expected by252 days ago
16 Feb 2026, 23:59 GMT
Contract starts240 days ago
1 Mar 2026
Assessment summaries sent218 days ago
23 Mar 2026
Standstill ends208 days ago
1 Apr 2026, 23:59 BST
Latest notice published115 days ago
3 Jul 2026, 15:07 BST

Notice history

5 events · 3 releases on Find a Tender · since 11 Aug 2025

Tender notice published
11 Aug 2025, 18:09 BST
UK4
Contract award notice published
23 Mar 2026, 13:58 GMT
UK6
Status changed to complete
23 Mar 2026, 13:58 GMT
Contract signature expected
3 Apr 2026, 23:59 BST
scheduled
Contract details notice published
3 Jul 2026, 15:07 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £91,666,6662 awards exc. VAT

Bids received 8

Named bidders 7published on the award notice

Contracts signed 2latest 1 May 2026

Awarded to	Value	Date	Status
Lot 1 · Run and Maintain1 award
Infosys LimitedTechnology Partner: Run and Maintain3 Apr 2026 – 1 Apr 2031 · up to 1 Apr 2036Extensions: Option to extend for up to an additional five (5) years, giving a potential total contract term of up to ten (10) years.	£83,333,333	23 Mar 2026	Awarded
Lot 2 · Moodle Specialist1 award
NashTech LimitedTechnology Partner: Moodle Specialist3 Apr 2026 – 1 Apr 2031 · up to 1 Apr 2036Extensions: Option to extend for up to an additional five (5) years, giving a potential total contract term of up to ten (10) years.	£8,333,333	23 Mar 2026	Awarded

Contracts

Technology Partner: Run and Maintain · Infosys Limited
Signed
1 May 2026
Value
£83,333,333
Period
1 May 2026 – 30 Apr 2031 · up to 30 Apr 2036 with extensions
Status
active
Extensions
Option to extend for up to an additional five (5) years, giving a potential total contract term of up to ten (10) years.
3 agreed KPIs: Invoice Accuracy · Account Management Engagement · Balanced Scorecard Submission Timeliness
- Invoice Accuracy, Percentage of invoices submitted correctly, matching agreed rates and scope, without requiring dispute or correction. Target 98%
- Account Management Engagement, Number of formal account review meetings attended by TP representatives as agreed in the contract. Target 100%
- Balanced Scorecard Submission Timeliness, Number of formal account review meetings attended by TP representatives as agreed in the contract. Target 98%
Technology Partner: Moodle Specialist · NashTech Limited
Signed
24 Apr 2026
Value
£8,333,333
Period
24 Apr 2026 – 23 Apr 2031 · up to 23 Apr 2036 with extensions
Status
active
Extensions
Option to extend for up to an additional five (5) years, giving a potential total contract term of up to ten (10) years.
3 agreed KPIs: Invoice Accuracy · Account Management Engagement · Balanced Scorecard Submission Timeliness
- Invoice Accuracy, Percentage of invoices submitted correctly, matching agreed rates and scope, without requiring dispute or correction. Target 98%
- Account Management Engagement, Number of formal account review meetings attended by TP representatives as agreed in the contract. Target 100%
- Balanced Scorecard Submission Timeliness, Percentage of monthly balanced scorecards submitted by the agreed deadline. Target 98%

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Run and Maintain	2final-stage tenders	0	0	—
2 · Moodle Specialist	6final-stage tenders	0	0	—

Who bid

did not winTata Consultancy Services Limited · Greater London · all lots
wonInfosys Limited · Greater London · 1
did not winCatalyst IT Europe Limited · South East England · 2
wonInfosys Limited · Greater London · 2
did not winLearningMate Solutions (UK) Limited · Greater London · 2
did not winTitus Learning Ltd · Yorkshire and the Humber · 2
wonNashTech Limited · Greater London · 2

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

THE OPEN UNIVERSITY

Contracting authorityPublic authority - sub-central government GB-CHC: RC000391 Walton Hall, Milton Keynes, South East, MK7 6AAContact email

Bidders & participating suppliers

7 commercial parties on the notice · 2 awarded

Catalyst IT Europe LimitedBidder / tendererGB-PPON: PQMG-2833-DHJD 36 Frederick Place, Brighton, South East, BN1 4EA
Infosys LimitedBidder / tendererGB-PPON: PRJG-1939-BCJP 14th and 15th Floor 10 Upper Bank Street, London, London, E14 5NP
Infosys LimitedAwarded supplierGB-PPON: PVTY-9281-RRXZ 14th and 15th Floor, 10 Upper Bank Street, Canary Wharf, London, London, E14 5NPContact email
LearningMate Solutions (UK) LimitedBidder / tendererGB-PPON: PVGP-9689-NVQZ 1 Doughty Street, London, London, WC1N 2PH
NashTech LimitedAwarded supplierGB-PPON: PPQZ-6378-PJDG 85 Gresham Street, London, London, EC2V 7NQContact email
Tata Consultancy Services LimitedBidder / tendererGB-PPON: PYQZ-7177-LDYG 18 Grosvenor Place, London, London, SW1X7HS
Titus Learning LtdBidder / tendererGB-PPON: PDXW-6962-QQPM Victoria Road, Saltaire, Yorkshire & Humber, BD183LA

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

Bidding documents and specifications tenderBidding documents and specificationsThe tender documents can be accessed via the link to the Open University's e-tendering portal
Signed contract contractSigned contractPDFOUPA11164-2 Moodle Specialist Technology Partner contract (redacted)
Signed contract contractSigned contractPDFOUPA11164-1 Run and Maintain Technology Partner Contract

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender3 Jul 2026, 15:07 BST
Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender3 Jul 2026, 15:07 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender23 Mar 2026, 13:58 GMT
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender23 Mar 2026, 13:58 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender11 Aug 2025, 18:09 BST