Find a TenderOpen for tender 3d 11h leftTender notice

Published 16 Sept 2026, 10:33 BST

Official UK procurement notice

Telephony Services and Call Recording Software Support and Maintenance

Authority: The Police and Crime Commissioner for Lincolnshire (Police & fire)

ServicesOpen procedureAbove threshold

Sectors: Radio, television, communication, telecommunication and related equipment (32)Software Packages & ERP (48)Repair & Maintenance (50) Delivery: East Midlands (UKF)

Published estimate£800,000≈ £267k / year · £1,000,000 inc. VAT

Submission deadline 30 Oct 202612:00 GMT · 3d 11h left

Clarification cut-off 9 Oct 202612:00 BST · questions to the authority

Contract term 3 yrsends 31 Mar 2030 · up to 31 Mar 2032 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

The Police and Crime Commissioner for Lincolnshire is seeking to award a Contract for the provision of Telephony Services and Call Recording Software Support and Maintenance

The authority expects to re-tender this requirement around 1 Apr 2029, 23:59 BST.

CPV: Interactive voice response software package · Repair and maintenance services of telecommunications lines · Telecommunications equipment and supplies

The lotProcurement structure

single lot · value published

Lot #1Renewal 3 yrsPublished value£800,000

Contract period: 1 Apr 2027 – 31 Mar 2030 (3 yrs) · up to 31 Mar 2032 with extensionsValue: £800,000 exc. VAT · £1,000,000 inc. VAT

Delivery: East MidlandsTurnover guideline: ~£532,847/yr≈ 2× annual value

Extensions: 2 x 12 month extension options at discretion of Customer

32500000 Telecommunications equipment and supplies 48512000 Interactive voice response software package 50331000 Repair and maintenance services of telecommunications lines

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids are scored

Quality: 50%Price: 40%Social value: 10%

Published sub-criteria (3)

Quality: 50%
Pricing: 40%
Social Value: 10%

Published award criteria (3)

Pricing: Award criteria is as described in Doc 1- Guidance for Bidders within the published Document Set
Quality: Award criteria is as described in Doc 1- Guidance for Bidders within the published Document Set
Social Value: Award criteria is as described in Doc 1- Guidance for Bidders within the published Document Set

No conditions of participation were published on the notice; check the tender documents.

What this means for your bid

Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Turnover usually expected at this size: about £532,847 (twice the annual value).

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Open for tender
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Yes · next expected 1 Apr 2029
First published: 16 Sept 2026, 10:33 BST
Last source update: 16 Sept 2026, 10:33 BST
Award evaluation window: Submission end – 4 Dec 2026
Authority reference: CCM/1629
FTS notice number: 2026/S 000-087635
Latest notice: Tender notice (UK4)
Classification (CPV): Interactive voice response software packageRepair and maintenance services of telecommunications linesTelecommunications equipment and supplies
Delivery area: East Midlands (UKF)
Official registry OCID: ocds-h6vhtk-06fadb Find a Tender
Contract terms summary: 30 days from receipt of invoice which must be sent electronically

How to participate & submission route

Official notice Submit via In-tend

Submission portal named on this notice: In-tend · Who buys & how to bid on In-tend

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Requests to participate (first stage): —
Tender submission deadline: 30 Oct 2026, 12:00 GMT
Clarification deadline: 9 Oct 2026, 12:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

All Clarification questions and Bid submissions must be made through the e-Procurement portal at sell2.in-tend.co.uk/blpd/home ↗

Published estimate £800,000 excludes VAT (£1,000,000 including VAT).

Timeline

16 Sept 2026 → 1 Apr 2027 · 5 dates

Tender notice published41 days ago
16 Sept 2026, 10:33 BST
Clarification questions by18 days ago
9 Oct 2026, 12:00 BST
Today
27 Oct 2026
Submission deadlinein 3 days
30 Oct 2026, 12:00 GMT
Award decision expected byin 39 days
4 Dec 2026, 23:59 GMT
Contract startsin 156 days
1 Apr 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender

Tender notice published
16 Sept 2026, 10:33 BST
UK4

Commercial outcome & contract awards

Nothing awarded yet

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

The Police and Crime Commissioner for Lincolnshire

Contracting authorityPublic authority - sub-central government GB-PPON: PNBV-7818-LZWL Police Headquarters, Deepdale Lane, Nettleham, Lincoln, East Midlands, LN2 2LTContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Tender notice tenderTender noticeUK4Tender notice on Find a Tender16 Sept 2026, 10:33 BST