Find a TenderClosed
Published 26 Nov 2021, 08:55 GMT

Official UK procurement notice

Tender for NCHA's Customer Portal (My NCHA)

Official notice

Authority: Nottingham Community Housing Association Limited (Central government)

GoodsOpen procedure
Published estimate£200,000exc. VAT
Submissions closed 4 Jan 2022

What is being bought

Published requirement description

We are looking for a company or companies to work with to help us deliver a new, customer-focused website portal.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1The My NCHA project is about making it easy for our customers to book appointments,…

The My NCHA project is about making it easy for our customers to book appointments, pay for things, and report issues online. By offering useful and usable digital services on our website, we'll reduce the need for people to call us - which will free up staff time to support those customers with more complex needs or less advanced digital skills.

Delivery: East Midlands
Extensions: The initial term of 1 year may be extended by up to 1 further year.Variant bids: allowed

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Nov 2021, 08:55 GMT
Last source update
26 Nov 2021, 08:55 GMT
Award evaluation window
4 Jan 2022 – …
Authority reference
NCHACP
FTS notice number
2021/S 000-029411
Classification (CPV)
Software package and information systems
Delivery area
East Midlands (UKF14)
Official registry OCID
ocds-h6vhtk-02fa52 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
4 Jan 2022, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
4 Jan 2022, 17:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

26 Nov 2021 → 31 Mar 2022 · 4 dates
  1. Notice published
    26 Nov 2021, 08:55 GMT
  2. Submission deadline
    4 Jan 2022, 12:00 GMT
  3. Bids opened
    4 Jan 2022, 17:00 GMT
  4. Bids must remain valid until
    31 Mar 2022, 23:59 BST

Contracting authority & participating public bodies

Nottingham Community Housing Association

Contracting authorityCentral GovernmentBody governed by public lawHousing and community amenities 12/14 Pelham Road, Sherwood Rise, Nottingham, East Midlands, NG5 1APContact email Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.