Find a TenderAwardedContract award notice
Published 2 Apr 2026, 16:54 BST

Official UK procurement notice

Contract Award for the Provision of Extra Care Services for Older People - Contract 1

Official notice

Authority: London Borough of Hounslow (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitable
Published estimate£8,400,000≈ £1.7m / year · £10,080,000 inc. VAT · 1 value update
Submissions closed 27 Jul 2026awarded 22 Oct 2026
Award (standstill) to Chosen Care Group Limited
Contract term 5 yrsends 31 Mar 2032 · up to 31 Mar 2035 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

LBH is seeking to commission care and support services for two Extra Care scheme contracts - Contract 1: older adults (mainly aged 55+) with a range of needs, who reside in the Bridgewater House and Park Lodge Extra Care Schemes.

The purpose of the Services are to provide high quality care and support which enables and encourages Residents to live as independently as possible within the Schemes for as long as possible.

The Services must be able to meet a diverse range of needs, including people with a physical disability, frailty, dementia, learning disability, autism and mental health conditions.

  • The authority expects to re-tender this requirement around 31 Mar 2031, 23:59 BST.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEPublished value£8,400,000
Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs) · up to 31 Mar 2035 with extensionsValue: £8,400,000 exc. VAT · £10,080,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligible
Extensions: 5years (1+1+1)

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published award criteria (1)
  • Quality: Quality - 90% Price - 10%

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 31 Mar 2031
First published
2 Apr 2026, 16:54 BST
Last source update
27 Oct 2026, 18:42 GMT
Award evaluation window
Submission end – 1 Apr 2027
FTS notice number
2026/S 000-056858
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-067c54 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission not allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
27 Jul 2026, 12:00 BST
Clarification deadline
10 Jul 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Not allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Apr 2026 → 1 Apr 2027 · 11 dates
  1. Planning notice published209 days ago
    2 Apr 2026, 16:54 BST
  2. Market engagement187 days ago
    23 Apr 2026, 23:59 BST

    The Council is holding an online providers engagement event on 23rd April at 2pm.

    For the invite link to join the event please email procurement@hounslow.gov.uk

    It should be noted that this engagement is not a formal tendering process. The information we gain through our market engagement will help to inform our commissioning intentions and refine our specification for this service.

  3. Next notice expected137 days ago
    12 Jun 2026, 23:59 BST
  4. Tender notice published133 days ago
    16 Jun 2026, 21:06 BST
  5. Clarification questions by109 days ago
    10 Jul 2026, 23:59 BST
  6. Submission deadline93 days ago
    27 Jul 2026, 12:00 BST
  7. Assessment summaries sent39h ago
    27 Oct 2026
  8. Latest notice published21h ago
    27 Oct 2026, 18:42 GMT
  9. Today
    28 Oct 2026
  10. Standstill endsin 9 days
    6 Nov 2026, 23:59 GMT
  11. Contract startsin 154 days
    1 Apr 2027, 00:00 BST
  12. Award decision expected byin 155 days
    1 Apr 2027, 23:59 BST

Notice history

11 events · 4 releases on Find a Tender · since 2 Apr 2026
  1. Preliminary market engagement notice published
    2 Apr 2026, 16:54 BST
    UK2
  2. Tender notice published
    16 Jun 2026, 21:06 BST
    UK4
  3. Published value published: £8,400,000
    16 Jun 2026, 21:06 BST
  4. Status changed to active
    16 Jun 2026, 21:06 BST
  5. Procurement method changed
    16 Jun 2026, 21:06 BST
  6. Deadline published: 24 Jul 2026, 12:00 BST
    16 Jun 2026, 21:06 BST
  7. Tender notice published
    17 Jun 2026, 11:28 BST
    UK4
  8. Deadline moved to 27 Jul 2026, 12:00 BST
    17 Jun 2026, 11:28 BST
    +3 days · was 24 Jul 2026, 12:00 BST
  9. Contract award notice published
    27 Oct 2026, 18:42 GMT
    UK6
  10. Status changed to complete
    27 Oct 2026, 18:42 GMT
  11. Contract signature expected
    1 Dec 2026, 23:59 GMT
    scheduled
Routine re-releases (4)
  • 2026-04: 1 release · 2 Apr 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £12,337,7421 award exc. VAT
Bids received 33 from SMEs
Named bidders 3published on the award notice
Awarded toValueDateStatus
Chosen Care Group LimitedContract Award for the Provision of Extra Care Services1 Apr 2027 – 31 Mar 2032 · up to 30 Mar 2035Extensions: 5 years +3 ( 1+1+1)£12,337,74222 Oct 2026standstill to 6 Nov 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 15 at stage one30—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

London Borough of Hounslow

Contracting authorityPublic authority - sub-central government GB-PPON: PQYY-1684-DYLV Hounslow House, 7 Bath Road, Hounslow, London, London, TW3 3EBContact email

Bidders & participating suppliers

3 commercial parties on the notice · 1 awarded
  • CARE-AWAY LIMITEDBidder / tendererGB-COH: 04401479GB-PPON: PRVJ-2236-DLMY Care Support, 1a Claughton Road, Plaistow, London, London, E13 9PN
  • CAREPOINT SERVICES LIMITEDBidder / tendererGB-COH: 06323326GB-PPON: PRLJ-6694-TMGW 168 Church Road, Hove, South East, BN3 2DL
  • CHOSEN CARE GROUP LIMITEDAwarded supplierGB-COH: 06942967GB-PPON: PQYJ-8586-MYLL 61 Cranbrook Road, Ilford, London, IG1 4PGContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender