Find a TenderClosedTender notice
Published 3 Oct 2025, 19:59 BST

Official UK procurement notice

THE PROVISION OF CHILDREN'S HOME-BASED SERVICES CARE

Official notice

Authority: London Borough of Hounslow (Local council)

Framework agreement3 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableAccelerated
Framework ceiling (notional)£6,848,000total for 3 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 3 Nov 2025
Lots 3see the lot list below
Framework period 5 yrs 11 moends 1 Jan 2032 · up to 1 Feb 2034 with extensions · starts 2 Feb 2026

What is being bought3 lots · detail below

Published requirement description

Children Home Base Care (CHBC) refers to a range of support services provided to children, young people and their families within their own homes. CHBC is designed to address the specific needs of children and young people with disabilities. The service aims are to enhance their quality of life, promote their wellbeing and enable them to remain within their family environment. The Provider will support children/young people's activities of daily living. CHBC is for those at risk of or to unable to access mainstream activities (such as leisure centres, youth clubs, sporting activities etc) due to their disability or whose care is such that it is necessary to the Authority to provide additional support to Parent/Guardian.

  • The authority expects to re-tender this requirement around 1 Apr 2044, 00:59 BST.
  • No preliminary market engagement: Preliminary market engagement was completed

CPV: Health services · Social work and related services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Places
up to 9 suppliers
Framework period
5 yrs 11 mo · up to 8 yrs from 2 Feb 2026
Published description of the framework

CHBC is commissioned through Care packages. Suppliers will be ranked based on their overall evaluation scores. This ranking will inform the order in which suppliers will be approached for direct award call off services. The rankings will be used on a rotational basis where the 1st ranked supplier will be awarded the first order, the 2nd ranked supplier will be awarded the second order, and the 3rd ranked supplier will be awarded the third order. In the event a supplier cannot fulfil the order or does not respond in time in accordance with the terms of the Framework Agreement, the order will be awarded to the next ranked supplier. For example, in the event the 1st ranked supplier does not respond or cannot fulfil the order, the 2nd ranked supplier will be approached for the award. Upon the orders being awarded to all of the suppliers based on the rotational system as described, the next award of an order shall revert to the 1st ranked supplier. Bidders must note that the rotational system shall always be subject to the distribution of care packages made with reference to the overall number care hours framework providers on the framework are currently delivering. The intention is to balance distribution of care hours across providers on the framework.

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same evaluation weights on every lot
Lot #1General CareRenewal 5 yrs 11 moSMEPublished value£768,000

General Care consists of support in the home to assist with the child/young person's activities of daily life. The care worker may take the child/young person into the community for an activity. The support can include targeted interventions, parenting support, and access to early intervention programmes. Please see Appendix 1 for an example of care needs

Contract period: 2 Feb 2026 – 1 Jan 2032 (5 yrs 11 mo) · up to 1 Feb 2034 with extensionsValue: £768,000 exc. VAT · £921,600 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: The scheme of frameworks will consist of two frameworks. The first framework agreement shall be for a term of 3 years, and the second framework agreement shall be for a term of 3 years with an option to extend by 2 years (3+3(2)) at the discretion of the Authority, giving a total of 8 years for the whole scheme
Lot #2Care and SupportRenewal 5 yrs 11 moSMEPublished value£1,480,000

Care and Support involves a higher level of support for a child/young person to ensure that they can keep themselves safe and meet their activities of daily living. Care and Support is relevant to children/young people who have care needs that require the Provider to conduct an additional risk assessment or care worker training due to behavioural or clinical needs. The child/young person may require periods of constant supervision when dysregulated or to avoid dysregulation and maintain safety. Occasional double-up care (i.e. 2:1 care worker to child/young person ratio) in the community may be required. The child/young person may be accessing specialist healthcare, therapy services, and/or specialised educational support.

Contract period: 2 Feb 2026 – 1 Jan 2032 (5 yrs 11 mo) · up to 1 Feb 2034 with extensionsValue: £1,480,000 exc. VAT · £1,776,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: The scheme of frameworks will consist of two frameworks. The first framework agreement shall be for a term of 3 years, and the second framework agreement shall be for a term of 3 years with an option to extend by 2 years (3+3(2)) at the discretion of the Authority, giving a total of 8 years for the whole scheme
Lot #3Complex CareRenewal 5 yrs 11 moSMEPublished value£4,600,000

Complex Care requires a high level of support delivered into the home. The high level of support can be through the experience and skillset required of the care worker and/or the number of care hours required. The care worker will ensure the child/young person is safe and can meet their activities of daily living. The child/young person will require intensive support services, often involving multi-agency collaboration and coordinated care. This level of support is typically provided to children/young people with significant disabilities, complex medical needs, or safeguarding concerns. The social work/early help assessment will highlight the harm that the child/young person may be at risk from due to their behaviour or care needs. The child/young person will require constant supervision.

Contract period: 2 Feb 2026 – 1 Jan 2032 (5 yrs 11 mo) · up to 1 Feb 2034 with extensionsValue: £4,600,000 exc. VAT · £5,520,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: The scheme of frameworks will consist of two frameworks. The first framework agreement shall be for a term of 3 years, and the second framework agreement shall be for a term of 3 years with an option to extend by 2 years (3+3(2)) at the discretion of the Authority, giving a total of 8 years for the whole scheme

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 100%
Published award criteria (1)
  • Quality: Price - pass/fail base on rates
Lot distribution rule: Lot 1 - General Care Lot 2 - Care and Support Lot 3 - Complex Care
What this means for your bid
  • “THE PROVISION OF CHILDREN'S HOME-BASED SERVICES CARE” is a framework: the contest is a place on its panel, up to 9 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Apr 2044
First published
3 Oct 2025, 19:59 BST
Last source update
10 Oct 2025, 14:07 BST
Award evaluation window
Submission end – 15 Dec 2025
FTS notice number
2025/S 000-062345
Accelerated
Light touch contract
Latest notice
Tender notice (UK4)
Classification (CPV)
Health servicesSocial work and related services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-05a85a Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
3 Nov 2025, 14:00 GMT
Clarification deadline
23 Oct 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Oct 2025 → 2 Feb 2026 · 6 dates
  1. Tender notice published390 days ago
    3 Oct 2025, 19:59 BST
  2. Latest notice published383 days ago
    10 Oct 2025, 14:07 BST
  3. Clarification questions by370 days ago
    23 Oct 2025, 23:59 BST
  4. Admission / appointment period ends359 days ago · period end, not a bid countdown
    3 Nov 2025, 14:00 GMT
  5. Award decision expected by317 days ago
    15 Dec 2025, 23:59 GMT
  6. Contract starts269 days ago
    2 Feb 2026

Notice history

5 events · 4 releases on Find a Tender · since 3 Oct 2025
  1. Tender notice published
    3 Oct 2025, 19:59 BST
    UK4
  2. Tender notice published
    6 Oct 2025, 10:00 BST
    UK4
  3. Tender notice published
    8 Oct 2025, 14:12 BST
    UK4
  4. Tender notice published
    10 Oct 2025, 14:07 BST
    UK4
  5. Published value updated to £6,848,000
    10 Oct 2025, 14:07 BST
    was £1,369,600,000
Published amendments (3)

Maximum number of suppliers on framework is 9 Three per each lot The tender time limit is not reduced

Direct link to tender portal

Changes to error in contract value for framework for each lot, including VAT

Routine re-releases (4)
  • 2025-10: 1 release · 3 Oct 2025

Contracting authority & participating public bodies

London Borough of Hounslow

Contracting authorityPublic authority - sub-central government GB-PPON: PQYY-1684-DYLV Hounslow House, 7 Bath Road, Hounslow, London, London, TW3 3EBContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender