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Published 21 Jan 2022, 13:16 GMT

Official UK procurement notice

Ticketing and Membership Management System for Hampshire County Council's Hampshire Countryside Services and Hillier Gardens

Official notice

Authority: Hampshire County Council (Local council)

GoodsOpen procedure
Budget not disclosedValue not published
Submissions closed 21 Feb 2022

What is being bought

Published requirement description

Hampshire County Council's Culture, Communities & Business Services (CCBS) Department is seeking an integrated ticketing and membership system to replace a number of local solutions for its Country Parks and Sir Harold Hillier Gardens.

There is also the potential for the new system to be used by other council business areas.

The requirement is for an 'cloud' hosted, commercial off-the-shelf (COTS) system to facilitate on-line and in-person ticketing & membership management together with retail and catering management (EPOS) hardware at the Country Parks and Sir Harold Hillier Gardens. The service must meet Hampshire County Council's PCI compliance requirement compliance or make a contractual commitment to achieve PCI compliance by the "go live" date.

The Supplier must have (or contractually commit to achieving within 12 months) ISO27001

The new system needs to be up and running in time for the 2022 season.

CPV: Inventory management software package · Point of sale (POS) software package · Scheduling and productivity software package

The lotProcurement structure

single lot · no lot value published
Lot #1Renewal
Delivery: South East · Hampshire County Council Country Parks and Sir Harold Hillier Gardens
Extensions: 2 x twelve month extensionsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Technical & professional ability

    Ticketing and membership solution available as a commercial off the shelf product cloud hosted product.

    Evidence of the solution being used at 3 visitor attractions of a similar type to Hampshire County Councils Country Parks or Sir Harold Hillier Gardens (public or private sector).

    ISO27001 or a commitment to achieve this if the supplier has accreditation to the Cyber Essentials Plus standard.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Jan 2022, 13:16 GMT
Last source update
21 Jan 2022, 13:16 GMT
Award evaluation window
21 Feb 2022 – …
Authority reference
CC18652
FTS notice number
2022/S 000-001852
Classification (CPV)
Inventory management software packagePoint of sale (POS) software packageScheduling and productivity software package
Delivery area
South East (UKJ3)
Official registry OCID
ocds-h6vhtk-030dd5 Find a Tender
Contract terms
Performance terms

PCI compliance or a contractual commitment to meet the required standard prior to "go live" during the second quarter of 2022

Review and risk notes
Review procedure

As set out in the Public Contract Directive 2014/24/EU

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
21 Feb 2022, 14:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
21 Feb 2022, 14:01 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Jan 2022 → 21 Feb 2022 · 3 dates
  1. Notice published
    21 Jan 2022, 13:16 GMT
  2. Submission deadline
    21 Feb 2022, 14:00 GMT
  3. Bids opened
    21 Feb 2022, 14:01 GMT

Contracting authority & participating public bodies

HAMPSHIRE COUNTY COUNCIL

Contracting authorityLocal CouncilRegional or local authorityGeneral public services The Castle, WINCHESTER, South East, SO238UJContact email Published organisation website ↗

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria