Find a TenderAwarded
Published 18 Oct 2021, 21:16 BST

Official UK procurement notice

UNIVERSAL CARERS SUPPORT AND GUIDANCE

Official notice

Authority: Wokingham Borough Council (Local council)

Framework agreement28 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£1,900,000total for 28 lots · framework ceiling, not attributable revenue
Submissions closed 15 Nov 2021awarded 1 Feb 2022
Lots 28see the lot list below

What is being bought28 lots · detail below

Published requirement description

Within the VCFS strategy we stated our vision of ‘an independent, sustainable and diverse voluntary and community sector, working with the community, Council and partners to meet the needs of local people’. We are delivering this within three main priorities:

  • To prevent, reduce and delay the need for formal care and support
  • To work in partnership and build the capacity of the VCFS, and
  • To commission services that deliver quality and value for money, in line with our strategic priorities.

CPV: Health and social work services · Health services · Medical equipments, pharmaceuticals and personal care products · Social work and related services

How this framework works

From the published notice
Bids received
19 bids received · 1 suppliers appointed

Lots and requirements (28)Procurement structure

25 of 28 loaded on this page

Showing the first 25 of 28 published lots; the full list is in the JSON and Markdown mirrors of this notice. 28 lots · all with a published value.

Every one of these 3 lots carries the same published figure, £45,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Voluntary Sector Advocacy service UKPublished value£74,263

Provision of support with infrastructure, training and development, and fundraising to build capacity within a strong thriving voluntary sector, providing free &/or affordable services. The selected provider will also deliver trustee recruitment, brokerage development to VCFS organisations in the Borough, as required.

Delivery: UK
Variant bids: not allowed
Lot #2Voluntary brokerage & development UKPublished value£32,788

Funding is given to support an efficient brokerage service throughout the Borough to identify, develop and fill volunteer opportunities including employer-supported group volunteering, individual volunteering and matching volunteers to appropriate opportunities.

Delivery: UK
Variant bids: not allowed
Lot #3Provision of a generalist information, advice and support service UKPublished value£145,353

Provision of support on the offer of equitable and accessible free information, advice and support to residents of Wokingham Borough, including welfare benefits, money and debt, employment, housing, family or personal, legal, general tax, disability/health, consumer advice and others.

Delivery: UK
Variant bids: not allowed
Lot #4Community Navigator UKPublished value£39,700

The overall aim of the Community Navigator service is to ensure delivery of a signposting service to promote and improve access to local voluntary and community resources by providing targeted, up-to-date information to professionals, service users and their families, and to support local people with using self-care to maximise their wellbeing.

Delivery: UK
Variant bids: not allowed
Lot #5Black, Asian and Minority Ethnic Community Link Service UKPublished value£20,000

The funding is given to support improved outcomes for BAME residents who are vulnerable and have low to moderate level care and support needs, prior to reaching the threshold for formal care and support. Funding is specifically aimed at BAME-led community organisations within Wokingham Borough. Partnership bidding is encouraged.

Delivery: UK
Variant bids: not allowed
Lot #6Wellbeing and Mental Health Support Service UKPublished value£190,000

This funding agreement is to support resident’s wellbeing/mental health and provide mitigation to the root causal factors, enhancing both individual and community resilience and underpinning the delivery of key health and social care objectives.

This funding is not a replacement in any way for any medical or psychological services that currently exist, but rather should complement these services, working collaboratively with them, to jointly support residents in addressing some of the wider effects and determinants of mental health pathology.

Delivery: UK
Variant bids: not allowed
Lot #7Healthwatch Service for Wokingham Borough UKPublished value£103,982

The vision for the Service is that it will be the independent champion for health and social care to enable people of all ages and from all backgrounds to enjoy high quality health and care and to understand their health and care choices.

Delivery: UK
Variant bids: not allowed
Lot #8Carers Information, Advice and Guidance UKPublished value£80,460

Provision of support to carers living in Wokingham Borough, enabling them to balance their caring role with their other activities. The service will provide advice, information and outreach support for all adult carers. The service will proactively identify gaps in the provision of carers services and will work with relevant agencies on development of services for carers.

Delivery: UK
Variant bids: not allowed
Lot #9Young Carers UKPublished value£66,604

The funding is given in support of provision for young carers in Wokingham Borough A ‘young carer’ is defined as ‘a person under 18 who provides or intends to provide care for another person’ who needs support due to illness, age, disability, substance misuse or mental health problems. The funding will support the priorities for young carers as determined in the Carers Strategy 2020-2025 and the associated outcomes as detailed in the Carers Strategy Implementation Plan.

Delivery: UK
Variant bids: not allowed
Lot #10Flexible Support for Carers UKPublished value£44,558

The funding is for carers’ support to be delivered to carers, specifically two types of short break:

  1. Emergency care if the carer is unexpectedly unable to care, for example if they have a fall themselves and are taken to hospital, and
  2. Short term cover to enable carers to attend medical appointments to address their own health needs.

In total it is anticipated that no less than 1700 hours of care is delivered across both services.

Delivery: UK
Variant bids: not allowed
Lot #11Provision of a Handyperson Service UKPublished value£56,393

The Handyperson service will carry out preventative works to reduce the need for minor or major adaptations. The works are those which would usually be carried out by most adults around the home, but which can easily become too difficult for someone less mobile, or someone who lacks the basic skills and confidence to carry out repair work alone. The service will maintain homes to ensure they are warm, weather tight, safe and secure.

Delivery: UK
Variant bids: not allowed
Lot #12Gardening Service UKPublished value£33,269

The provider will offer a gardening service to older and disabled residents of Wokingham Borough who cannot maintain their own properties, do not have local family support or lack the financial resources to employ commercial companies.

Delivery: UK
Variant bids: not allowed
Lot #13Support Service for People with MS UKPublished value£4,918

The purpose of this funding is to help people with MS live life to the fullest, offering respite to carers where applicable, through regular access to support groups.

Delivery: UK
Variant bids: not allowed
Lot #14Provision of Home From Hospital Service UKPublished value£57,193

The funding is given in support of the Home from Hospital service which facilitates smooth and timely hospital discharges by providing social and practical support to vulnerable people who have been assessed as medically fit to return to their own home. The service is particularly aimed at those who may have limited support in their local community.

Delivery: UK
Variant bids: not allowed
Lot #15Provision of a Home Visiting Service for Visually Impaired People UKPublished value£15,914

The funding is given in support of a home visiting service to provide visually impaired people of all ages with information and support that will enable them to continue living independently.

The funding will increase independence and the ability for the person to live in their home safely through provision of a resource centre that offers assistive equipment that can be used in the visually impaired person’s home.

The service will also minimise the effects of isolation, including the provision of a meeting place to hold regular social gatherings and events.

Delivery: UK
Variant bids: not allowed
Lot #16Provision of Support to People Deaf / Hearing Impairment UKPublished value£7,426

The funding is given in support of helping people say what they want, secure their rights and obtain the services they need, including via access to an Information Officer. The funding is expected to be used to provide an innovative, flexible and customer led approach to achieving the desired outcomes.

Delivery: UK
Variant bids: not allowed
Lot #17Information and Support for People with Autistic Spectrum Disorders UKPublished value£20,000

The purpose of the funding is to support people with ASD, their families and carers by:

  • Raising awareness of ASD
  • Helping adults with an ASD who live in the family home to maximise their life opportunities including further education, employment, social life, and independent living
  • Providing support to their families and carers
  • Helping young people (aged 14- 18 years) with an ASD through transition
  • Signposting to both statutory and voluntary, local and national support groups
  • Providing advice as appropriate
Delivery: UK
Variant bids: not allowed
Lot #18Provision of a learning disability self-advocacy service including the management of the learning disability partnership board UKPublished value£60,000

The purpose of the funding is to provide People with a Learning Disability residing within Wokingham Borough with a Self-Advocacy service. The service will help people say what they want, secure their rights, represent their interests and obtain services they need thus able to prevent their circumstances worsening.

The funding is also given in support of the facilitation of the Learning Disability Partnership Board which is a network of organisations working towards to ensure people with learning disabilities are part of their local community, raise awareness of issues, and lead on relevant initiatives.

Delivery: UK
Variant bids: not allowed
Lot #19Provision of service giving support and promoting independence to people with mild learning disabilities UKPublished value£48,272

The purpose of the funding is to provide support to adults with learning disabilities in the Wokingham Borough who do not have an eligible need under the Care Act in relation to the support to be provided. The support is expected to include information, advice, activities and workshops that enable customers to lead independent and fulfilling lives as possible, and to support them in making independent choices.

Delivery: UK
Variant bids: not allowed
Lot #20Information and advice service for carers and families of people with a learning disability and/or autism spectrum condition UKPublished value£50,315

The purpose of this funding is to provide information and advice for carers of people with a learning disability and/or autism spectrum condition and their families. This is to increase the independence of carers as well as empowering carers to do things for themselves. The funding will also prevent, delay or reduce the need for statutory services through promoting and supporting the wellbeing of carers, developing people’s social networks, and allowing them to learn new skills that they may not have had the opportunity to learn otherwise.

Delivery: UK
Variant bids: not allowed
Lot #21Provision of a befriending service UKPublished value£98,458

The funding is given in support of a befriending service for older people in Wokingham Borough who experience social isolation and loneliness. The service will offer opportunities for social interaction, friendship and a sense of being part of a community.

Delivery: UK
Variant bids: not allowed
Lot #22Provision of support to the Indian communityAwarded UK, South EastPublished value£7,055
Lot #23Dementia Partnership: Courses, Education and Training UKceiling above

This lot includes, but is not limited to:

  • Education/training courses for individuals who have just received a diagnosis and their carers, ways to cope, how to keep well, nutritional support, etc
  • Education for carers to understand dementia and how to support the person with dementia
  • Education/training for community members who may come into contact with people living with dementia (part of creating Dementia-friendly Wokingham).
Delivery: UK
Variant bids: not allowed
Lot #24Dementia Partnership: Reconnection and Mental Stimulation UKceiling above

The provider will deliver programmes that focus on keeping minds active, thus supporting people with dementia to maintain their wellbeing. This could include, but is not limited to

  • Wellbeing coaching, in a group or one to one basis
  • Cognitive mental stimulation therapy
  • Reminiscence groups, dementia cafes etc.
Delivery: UK
Variant bids: not allowed
Lot #25Individual Support UKceiling above

The provider will consider the needs of individual people with dementia and their carers and provider appropriate support. This could include, but is not limited to:

  • Individual support around health and wellbeing
  • Support with coming to terms with the diagnosis for the person with dementia and their carers
  • Support with accessing services in the Borough and finding peer support and other groups
  • Support with continuing with own meaningful occupations
Delivery: UK
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • “UNIVERSAL CARERS SUPPORT AND GUIDANCE” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
18 Oct 2021, 21:16 BST
Last source update
1 Mar 2024, 14:27 GMT
Award evaluation window
15 Nov 2021 – …
Authority reference
DN646321
FTS notice number
2024/S 000-006685
Classification (CPV)
Health and social work servicesHealth servicesMedical equipments, pharmaceuticals and personal care productsSocial work and related services
Delivery area
UKSouth East (UKJ)
Official registry OCID
ocds-h6vhtk-02ed07 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
15 Nov 2021, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
15 Nov 2021, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

15 Nov 2021 → 1 Mar 2024 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    15 Nov 2021, 12:00 GMT
  2. Bids opened
    15 Nov 2021, 14:00 GMT
  3. Notice published
    1 Mar 2024, 14:27 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    1 Mar 2024, 14:27 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 1910 from SMEs
Contracts signed 1latest 1 Feb 2022

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 006685-2024-1

    Signed
    1 Feb 2022
    Value
    £936,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
22 · Provision of support to the Indian community19bids · 19 electronic10——

Contracting authority & participating public bodies

Wokingham Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Offices, Shute End, Wokingham, UK, RG40 1BNContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of Justice of England and WalesReview body London

Framework contractors & participating bidders

2 commercial parties on the notice
  • Age UKFramework contractor Huntly House, UK, RG1 4QA
  • Age UkFramework contractor Huntly House, UK, RG1 4QA

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.