Unpaid Carers Support Services (Adult and Children)

Below is a short description of the Contracts.

Adult Unpaid Carers – LOT 1

Gloucestershire County Council (GCC) and Gloucestershire NHS Integrated Care Board (ICB) aims to provide a comprehensive service for unpaid Adult Carers, enabling them to feel valued, resilient, and empowered.  The service will deliver tailored, flexible, personalised and cost-effective support for adult carers in Gloucestershire, to meet carer needs. Collaboration with key partners will be an integral element, partners will include the Gloucestershire Integrated Care System (ICS), Carers Partnership Board and Carers Response Group.

Expected outcomes are linked to the Carers Partnership Boards six priority areas, ensuring that Carers are:  heard, recognised, informed, prepared, connected and reached.  These priorities support carers health, inclusion and access to tailored information and crisis support.

The service aligns with the Care Act 2014’s principles of Prevent, Reduce and Delay.  All interventions will comply with relevant policies, guidance, legislation and quality standards.

We expect the service to be flexible in approach and to adapt to changing policies and strategic direction, ensuring ongoing relevance and effectiveness for the estimated 51K+ carers in Gloucestershire.

Summary List of the Scope Requirements is as follows:

The Service will provide accessible information and support services for those aged 18 years and over, focusing on supporting carers resilience, wellbeing and enabling them to thrive.

In brief, the Adult Unpaid Carers Support Service will include:

Assessment (Care Act and Holistic): ensuring Care Act compliance and support planning. This includes Carers Breaks.

Carers identification /discount Card: to support carer identification and wellbeing.

Carers Partnership Board and Carers Response Groups: administration, coordination and facilitation

Collaboration and partnership working to form strong partnership working across the Integrated Care System and communities to promote Carer Aware.

Contingency planning: to support carers with their own plans as a priority including Carers Emergency Scheme.

Health and Wellbeing:  peer support, counselling, community engagement

Information, Advice and Guidance

Training, Skills, Activities & Development:  increasing Carer resilience and wellbeing.

Transitions: supporting Carers throughout their caring journey.

Volunteering:  coordinate a volunteer team to promote Carer Aware and facilitate carer groups.

Out of Scope

Support to carers under the age of 18 years.

The carer and their cared for, both live outside of Gloucestershire.