Official UK procurement notice
WorkWell Digital Solution - Mental Health Application
Authority: NHS Devon Integrated Care Board (Central government)·On behalf of: NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT
What is being bought
Published requirement descriptionWorkWell is an early-intervention coaching and support service for people whose mental or physical health makes work a struggle. It offers light-touch support which is designed to prevent people falling out of work because of health (or help them back quickly, before they become entrenched in health-related economic inactivity).
Mental health is the primary health barrier to work and the main driver of health-related economic inactivity. The CIOS pilot therefore includes trial and evaluation of a WorkWell mental health app and referral engine.
Additionally around one in four app users take up the in-app option to connect with a WorkWell coach for personalised non-clinical support, boosting referral rates into the WorkWell service and helping achieve the Government's caseload targets.
This direct award extends the pilot service to Devon for the 2026-7 transition year.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 24 Jul 2026, 16:41 BST
- Last source update
- 24 Jul 2026, 16:41 BST
- FTS notice number
2026/S 000-070478- Latest notice
- Transparency notice (UK5)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06d3b0Find a Tender
- Why no open competition
- Prototypes Development; Additional Repeat Extension Partial Replacement
- Published justification
Devon ICB and Cornwall & Isles of Scilly ICB are clustering during 2026-7 and have formally agreed to rollout a single WorkWell programme across the peninsula, in two phases:
- 2026-7: WorkWell pilot extension and transition year, to extend the current CIOS pilot to Devon, consolidate pilot learnings and co-design the long-term peninsula delivery model for WorkWell.
- 2027-9: mainstream WorkWell service delivery, commissioned during the transition year.
This direct award is to cover the first phase only to extend the current Cornwall and Isles of Scilly pilot scheme to Devon for the period 03/08/2026 - 31/03/2027
Notice history
2 events · 1 release on Find a Tender · since 24 Jul 2026- Transparency notice published24 Jul 2026, 16:41 BSTUK5
- Contract signature expected31 Jul 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Nosuffering Limited3 Aug 2026 – 31 Mar 2027 | £211,833 | — | Standstill |
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORTProcuring entityProcurement Advice
Bidders & participating suppliers
1 commercial party on the notice- NOSUFFERING LIMITEDAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Transparency notice Transparency notice on Find a Tender