TenderlineUK
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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 31–45 · every procedure in the catalogue, any stage.

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CPV 48445000…Clear all

130 procedures

  1. PlannedSME suitable

    Barbican Centre Ticketing Software

    The Mayor and Commonalty and Citizens of the City of London · Local authority · delivery region not published

    We seek to understand software solutions that support ticket sales, financial accounting and analysis, marketing strategy and execution, and customer relationship management (CRM). Together, these capabilities will enable the Barbican to de…

    • Point of sale (POS) software development services
    • Customer Relation Management software package
    • Electronic mail software package
    • +5
    Value
    Not published
    Term
    5 years
    Submit via
    portal not identified
    Published
    #0662fd
  2. AwardedOpen procedure

    Contract for the Provision of Customer Relationship Management System

    Robert Gordon University · Education · Scotland

    The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…

    Awarded to Tribal Dynamics Ltd

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • Customer services
    • +2
    Value
    £300k
    Term
    4 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #0520de
  3. Planned

    Sales & Marketing Database

    Moat Homes Limited · delivery region not published

    Moat Homes Limited (the Authority) is undertaking preliminary market engagement to inform a potential future procurement for the replacement of its current externally hosted Sales & Marketing Database that supports the Moat Homes website an…

    • Customer Relation Management software package
    Value
    Not published
    Term
    5 yearsup to 10 years with extensions
    Submit via
    portal not identified
    Published
    #064a76
  4. Awarded · Open procedureSME suitable

    EOL AI Customer Chat Bot

    British Council · Local authority · Nationwide (UK)

    British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

    Awarded to AWTG LTD

    • Customer Relation Management software package
    • Sales or marketing software package
    Value
    £230k
    Term
    3 monthsup to 3 months with extensions
    Submit via
    TCS TAP eSourcinglogin required
    Published
    #055069
  5. Awarded · Competitive flexible procedure

    IT Service Management (ITSM) Platform

    ORDNANCE SURVEY LIMITED · South East England

    Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public ser…

    Awarded to Alemba Ltd

    • Miscellaneous software package and computer systems
    • Computer platforms
    • Customer Relation Management software development services
    • +1
    Value
    £750k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    In-tendlogin required
    Published
    #04fc4b
  6. AwardedAward procedure without prior publication of a call for competition

    Customer Experience Platform

    MONEY AND PENSIONS SERVICE · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    To Provide a Cloud based - Customer Experience Platform subscription, Licensing and support for the contract duration

    Awarded to CAPRICORN VENTIS LIMITED

    • Customer Relation Management software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05fb64
  7. AwardedRestricted procedure

    Customer Relationship Management System

    Activate Learning · Nationwide (UK)

    The provision, implementation and ongoing support of a CRM System.

    Awarded to RIBBONFISH LIMITED

    • Customer Relation Management software package
    Value
    Not published
    Term
    5 years
    Submit via
    MultiQuotelogin required
    Published
    #04daf0
  8. Awarded · Direct awardUtilities

    Extension to Field Service for Above Ground Assets

    United Utilities Water Limited · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    United Utilities Water Limited (United Utilities) has a requirement to replace its current system for planning, scheduling and otherwise managing field operations for issues arising in relation to United Utilities' portfolio of above ground…

    Awarded to Salesforce UK Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05eb71
  9. Awarded · Open procedureSME suitable

    Connect to Work CRM System

    Staffordshire County Council · Local authority · West Midlands

    Staffordshire County Council (SCC) has procured a customer relationship management (CRM) system to support the delivery of the Connect to Work program. Requirements are to record participant/employer engagement, track progress, link into De…

    Awarded to Alcium Software

    • Customer Relation Management software package
    Value
    £200k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #0581d2
  10. Awarded · Below threshold - open competitionSME · VCSE suitable

    Provision of Out of Hours and Community Alarm Telephone Answering Service

    ateb Housing Group Ltd · Housing · Wales (Cymru)

    ateb owns and manages just over 3,000 homes in Pembrokeshire and Carmarthenshire. Our homes include a mix of houses and flats for single people and families as well as Supported and Independent Living accommodation. ateb are looking to cont…

    Awarded to Galw Gofal / Conwy County Borough Council

    • Advertising and marketing services
    • Architectural and related services
    • Architectural, construction, engineering and inspection services
    • +3
    Value
    £86k
    Term
    5 yearsup to 7 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #059964
  11. Award pending · decided Direct award

    Salesforce CRM licences

    London South Bank University · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    3 Years Salesforce SaaS licences and support: CRM Core licences £2,451,962.48 excl VAT Marketing Cloud licences £348,108.62 excl VAT

    Intended award to Salesforce UK Limited · 2 awards

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05d87d
  12. Planned · expected · not yet publishedConcessionSME suitable

    Electric Vehicle Charging Infrastructure & Associated Services - LEVI Fund Portsmouth Partner Operator Concession Agreement

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council - the 'Council' - is undertaking a further stage of preliminary market engagement (PME) to inform the development of its approach for the delivery of 'Local Electric Vehicle Infrastructure' (LEVI) funded electric veh…

    • Advertising campaign services
    • Advertising management services
    • Construction work for electricity power lines
    • +23
    Value
    £28m
    Term
    15 yearsup to 16 years with extensions
    Submit via
    portal not identified
    Published
    #050028
  13. Awarded · Direct awardUtilities

    Salesforce Renewal

    United Utilities Water Limited · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    The contracting authority currently operates a Salesforce Customer Relationship Management (CRM) platform that underpins key business processes. Salesforce holds exclusive intellectual property rights over its proprietary CRM Platform and a…

    Awarded to Salesforce UK Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05ac2d
  14. Planned · expected · not yet publishedSME · VCSE suitable

    Corporate Software and Related Products and Services

    Crescent Purchasing Consortium Limited · Nationwide (UK)

    This is an information gathering exercise named Preliminary Market Engagement. The purpose of this exercise is to gather information from suppliers who provide Corporate Software and Related Products and Services outlined within the documen…

    • Facilities management software package
    • Compliance software package
    • Configuration management software package
    • +21
    Value
    £40m
    Term
    2 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #05cc6d
  15. Closed Below threshold - open competitionLight-touchSME suitable

    Customer Relationship Management (CRM) System for Leasehold Advisory Service (Lease)

    THE LEASEHOLD ADVISORY SERVICE · Central government · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    This invitation requests qualified vendors to submit proposals for the provision, implementation, and ongoing support of a CRM solution tailored to Lease's needs.

    • Customer Relation Management software package
    • Software programming and consultancy services
    Value
    £100k
    Term
    3 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #05cdc2