Find a TenderAwarded without competitionContract award notice

Published 31 Oct 2025, 17:44 GMT

Official UK procurement notice

Salesforce CRM licences · UK public procurement notice

Authority: London South Bank University (Education)

Direct award

Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)

+6 more

East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)

Awarded value£2,800,0712 awards · exc. VAT

Award in standstill 1 Oct 2025no call for competition

Award (standstill) to Salesforce UK Limited2 awards

What is being bought

Published requirement description

3 Years Salesforce SaaS licences and support:

CRM Core licences £2,451,962.48 excl VAT

Marketing Cloud licences £348,108.62 excl VAT

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West

48445000 Customer Relation Management software package 72261000 Software support services

Procedure terms & legal framework

From the official record

Procedure method: Direct award
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 31 Oct 2025, 17:44 GMT
Last source update: 31 Oct 2025, 17:56 GMT
Authority reference: 1940
FTS notice number: 2025/S 000-070265
Latest notice: Contract award notice (UK6)
Delivery area: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 more
South West (UKK)
Official registry OCID: ocds-h6vhtk-05d87d Find a Tender

Why no open competition: Additional Repeat Extension Partial Replacement
Published justification: Salesforce is an embedded system in the university and the cost to change this would be prohibitive.
Salesforce licences are only available via Salesforce, or a software re-seller who add a margin. There is an absence of competition.
By direct awarding the contract to Salesforce the Contracting Authority will save the additional cost of the software re-seller fees.

How it was run

Official notice

Submission deadline: —

Timeline

31 Oct 2025 → 11 Nov 2025 · 2 dates

Notice published360 days ago
31 Oct 2025, 17:56 GMT
Standstill ends349 days ago
11 Nov 2025, 23:59 GMT

Notice history

3 events · 2 releases on Find a Tender · since 31 Oct 2025

Transparency notice published
31 Oct 2025, 17:44 GMT
UK5
Contract award notice published
31 Oct 2025, 17:56 GMT
UK6
Contract signature expected
12 Nov 2025, 23:59 GMT
scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £2,800,0712 awards exc. VAT

Awarded to	Value	Date	Status
Salesforce UK LimitedSalesforce CRM Core licences12 Nov 2025 – 2 Oct 2028Options: Additional licences as required during the contract term	£2,451,962	1 Oct 2025standstill to 11 Nov 2025	Standstill
Salesforce UK LimitedSalesforce CRM - Marketing Cloud licences12 Nov 2025 – 2 Oct 2028Options: Additional licences as required during the contract term	£348,109	1 Oct 2025standstill to 11 Nov 2025	Standstill

Contracting authority & participating public bodies

LONDON SOUTH BANK UNIVERSITY

Contracting authorityPublic authority - sub-central government GB-COH: 00986761 · GB-PPON: PJMT-5564-YWMT 103 Borough Road, London, London, SE1 0AAContact email

Bidders & participating suppliers

1 commercial party on the notice

SALESFORCE UK LIMITEDAwarded supplierGB-COH: 05094083GB-PPON: PTXG-8329-VLGH Floor 26 Salesforce Tower, London, London, EC2N 4AYContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender31 Oct 2025, 17:56 GMT
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender31 Oct 2025, 17:56 GMT
Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender31 Oct 2025, 17:44 GMT
Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender31 Oct 2025, 17:44 GMT