Official UK procurement notice
Customer Relationship Management (CRM) System for Leasehold Advisory Service (Lease)
Authority: THE LEASEHOLD ADVISORY SERVICE (Central government)
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
Published estimate£100,000≈ £33k / year · £120,000 inc. VAT
Submissions closed 6 Nov 2025
Contract term 3 yrsends 1 Dec 2028 · up to 1 Dec 2029 with extensions · starts 1 Dec 2025
What is being bought
Published requirement descriptionThis invitation requests qualified vendors to submit proposals for the provision, implementation, and ongoing support of a CRM solution tailored to Lease's needs.
CPV: Customer Relation Management software package · Software programming and consultancy services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£100,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Lot awarding rule: Award criteria is included in the published tender documentation.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Below threshold
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 Oct 2025, 10:11 BST
- Last source update
- 16 Oct 2025, 10:11 BST
- FTS notice number
2025/S 000-065811- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05cdc2Find a Tender
How it was run
Official notice- Submission deadline
- 6 Nov 2025, 18:00 GMT
- Clarification deadline
- 23 Oct 2025, 18:00 BST
- Electronic submission
- Not allowed
Detailed submission instructions & authority contactsFrom official release
Submissions should be emailed to amandeepwiechers@lease-advice.org
Timeline
16 Oct 2025 → 1 Dec 2025 · 4 dates- Tender notice published377 days ago16 Oct 2025, 10:11 BST
- Clarification questions by369 days ago23 Oct 2025, 18:00 BST
- Submission deadline355 days ago6 Nov 2025, 18:00 GMT
- Contract starts331 days ago1 Dec 2025
Notice history
1 event · 1 release on Find a Tender- Tender notice published16 Oct 2025, 10:11 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications
- Bidding documents and specifications Short Form Contract
- Bidding documents and specifications Future User Interaction Flow Diagram
- Bidding documents and specifications Future CRM Feature Capability
- Bidding documents and specifications Future CRM User Interaction Summary
Notices published for this procedure
- Tender notice Tender notice on Find a Tender