Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 166–180 · every procedure in the catalogue, any stage.

  1. AwardedOpen procedure

    Out of Hours Customer Contact Service

    Karbon Homes · North East England

    Karbon Homes requires an Out of Hours (OOH) call-handling service to respond to customers requiring assistance with emergency repairs, rent payments and anti-social behaviour (ASB).

    Awarded to AQUARIUS CONTACT CENTRES LIMITED

    • Call centre
    Value
    Not published
    Term
    4 years
    Submit via
    MultiQuotelogin required
    Published
    #03dc4a
  2. AwardedOpen procedure

    Provision of a Call Monitoring and Alarm Receiving Centre to Respond to Community Alarm and Telecare Activations

    North Ayrshire Council · Local authority · Scotland

    Commencing 1st May 2024, North Ayrshire Council (“NAC”) requires a supplier to manage all call monitoring and call receiving in response to community alarm activations from vulnerable service users in the community, and to respond appropria…

    Awarded to Hanover (Scotland) Housing Association Ltd

    • Alarm-monitoring services
    • Alarm systems
    • Call centre
    • +1
    Value
    £1.2m
    Term
    12 months
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #0415b6
  3. AwardedOpen procedure

    For the provision Out of Hours Emergency Telephone Monitoring Service

    Together Housing Association · Housing · Nationwide (UK)

    For the provision Out of Hours Emergency Telephone Monitoring Service

    Awarded to Orca Business Support Ltd

    • Telephone-answering services
    Value
    Not published
    Term
    5 years
    Submit via
    portal not identified
    Published
    #0421f7
  4. Planned · expected · not yet published

    OOH Repairs Service & Anti Social Behaviour

    Plymouth Community Homes · South West England

    PCH Contact Centre provides a sensitive, efficient and cost effective service, receiving and processing enquires including the following distinct service areas: i. Repairs ii. Antisocial Behaviour The service is made available to PCH custom…

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0452c4
  5. AwardedAward procedure without prior publication of a call for competition

    Care Coordination Hub

    NHS Devon Integrated Care Board · NHS & health · South West England

    The Care Co-ordination Hub provides a senior level, multi-disciplinary, clinical consultation service, including the ability to prescribe, which assesses patients' needs and navigates them to the right service, first time. Referrals are rec…

    Awarded to Medvivo Group Ltd

    • Services provided by medical personnel
    • General-practitioner services
    • Guidance services
    • +1
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #044729
  6. Closed Competitive dialogue

    CH232464 OUT OF HOURS CALL CENTRE SERVICE

    Perceval House · Greater London

    Ealing Council has worked with its partners to deliver quality and value in the context of its long standing outsourced contract for the provision of a high quality and value for money out of hours call handling shared service. High levels …

    • Telephone-answering services
    • Telephone survey services
    • Telephone switchboard services
    Value
    £7.0m
    Term
    5 years
    Submit via
    portal not identified
    Published
    #045011
  7. Closed Open procedureFramework5 lots

    2024 Solutions for Non-Permanent Workers Services for British Council China

    British Council · Local authority · delivery region not published

    British Council China is looking for competitive suppliers to provide comprehensive solutions for non-permanent workers services (NPW) with aims to support business operations for all British Council China offices and to achieve effectivene…

    • Call centre
    • Fiscal services
    • Office-support services
    Value
    Not published
    Term
    Not published
    Submit via
    In-tendlogin required
    Published
    #044eb0
  8. AwardedNegotiated procedure with prior call for competitionFramework

    Emergency Contact Services (ECS) '24 for receipt of publicly reported gas escape calls and subsequent engineer dispatch.

    Phoenix Energy Group Ltd (formerly Phoenix Natural Gas Ltd) · Northern Ireland

    Phoenix Energy Group Ltd (formerly Phoenix Natural Gas Ltd) own and operate a gas distribution network system in the Greater Belfast Area of Northern Ireland. It is a condition of the associated License to operate, that Phoenix provides a c…

    Awarded to supplier not published

    • Call centre
    Value
    £6.0mceiling, not a contract size
    Term
    8 years
    Submit via
    Jaggaerlogin required
    Published
    #041b38
  9. AwardedAward procedure without prior publication of a call for competition

    Care Coordination Hub for Devon

    NHS Devon Integrated Care Board · NHS & health · South West England

    NHS Devon ICB sought to commission a care coordination hub service for Devon. Medvivo Group Limited were awarded the contract for these services. Contract start date: 20th December 2023 Contract end date (including extension) 21st March 202…

    Awarded to Medvivo Group Ltd

    • Services provided by medical personnel
    • General-practitioner services
    • Guidance services
    • +1
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #044dd4
  10. AwardedAward procedure without prior publication of a call for competition

    Hazard Line and Mines Rescue Service

    Mining Remediation Authority · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, South East England

    An out of hours call service is required to maintain our legislative obligations to Public Safety. Under the same provision we also need a Rescue Service which can operate within mining works. Finally we require competent persons, trained t…

    Awarded to MRS Training and Rescue

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #044c79
  11. Planned · expected · not yet published

    Telephony

    Ofcom · Greater London

    Ofcom is running a market engagement exercise to discuss the Contact Centre Solutions. Ofcom is looking to engage with experienced Contact Centre Providers to help feed into the planning of procurement and contract for our future telephony …

    • Call centre
    • IP telephone services
    • Telephone switchboards
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #044862
  12. AwardedOpen procedureFramework

    Anti Corruption and Abuse Communications Service Framework

    BLUELIGHT COMMERCIAL LIMITED · Nationwide (UK)

    BlueLight Commercial are seeking a suitably qualified and experienced provider with extensive experience of working within policing and criminal justice to embed a bespoke and dedicated 0800 or freephone number for the public to use, which …

    Awarded to Crimestoppers Trust T/A Treble5 Treble1

    • Call centre
    Value
    £2.0mceiling, not a contract size
    Term
    4 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03eb2f
  13. Planned · expected · not yet published

    Shaping the Future of Assistive Telecare: Bield Seeks Partner for Innovation of Call Monitoring Technology

    Bield Housing & Care · Scotland

    Bield Response24 (BR24), part of Bield Housing and Care, is seeking to engage with potential suppliers for the procurement of an innovative cloud-based Alarm Receiving Centre (ARC) solution. This Early Market Engagement exercise is intended…

    • Software-related services
    • Administrative healthcare services
    • Alarm systems
    • +13
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #043d5a
  14. AwardedOpen procedure

    Telecare & Telehealth Services

    Bromford Flagship LiveWest Limited · Housing · East of England

    Tender for the provision of alarm monitoring services. The provider of the monitoring service is expected to operate and properly maintain call handling equipment and software that meets the requirements of the Specification.

    Awarded to Careium UK Limited

    • Health and social work services
    • Alarm-monitoring services
    • Call centre
    Value
    £250k
    Term
    2 years
    Submit via
    Delta eSourcingpublic page
    Published
    #041bca
  15. Awarded

    Single Service Centre - Serco

    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · NHS & health · Nationwide (UK)

    Awarded to Serco Limited

    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    portal not identified
    Published
    #043712