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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 286–300 · every procedure in the catalogue, any stage.

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CPV 7951…Clear all

318 procedures

  1. Planned · expected · not yet publishedDynamic purchasing system

    Low Value Facilities Management & Workplace Services DPS

    The Minister for the Cabinet Office acting through Crown Commercial ServiceThe Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    CCS intends to put in place a dynamic purchasing system for the provision of Low Value FM & Workplace related Services. The DPS will offer an alternative route to market. It will focus on lower value contracts (less than £1m total value) an…

    • Repair and maintenance services
    • Administration services
    • Advisory and consultative engineering services
    • +77
    Value
    £500mceiling, not a contract size
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02e13d
  2. AwardedOpen procedure2 lots

    CBC-1223-T-CE Community Alarm Monitoring Response Call Handling (LOT 1) Provision of Community Alarm Equipment Assistive Technology (LOT 2)

    Central Bedfordshire Council · Local authority · East of England

    Central Bedfordshire Council is a social landlord, and a provider of services to support vulnerable people to live independently in their own homes.The services that we wish to procure are divided into two lots. Prospective providers are in…

    Awarded to Doro Care (UK) · 2 awards

    • Alarm-monitoring services
    • Alarm systems
    • Call centre
    • +1
    Value
    Not published
    Term
    4 years
    Submit via
    In-tendlogin required
    Published
    #02ba56
  3. Closed Negotiated procedure with prior call for competition

    SSE Airtricity - Contact Centre as a Service (CCaaS)

    SSE SERVICES PLC · Northern Ireland

    Supply of IT Services - Contact Centre as a Service SAAS Solution to replace existing system and infrastructure.

    • Call centre
    • Computer audit and testing services
    • Computer back-up and catalogue conversion services
    • +7
    Value
    Not published
    Term
    5 years
    Submit via
    portal not identified
    Published
    #02dd83
  4. Planned · expected · not yet published

    Cash Management Services

    United Utilities Water Limited · North West England

    The Scope of this proposed service contract is to provide a cash and payment processing management service. Facilitating the processing of all electronic bill payments via a cash management system which receives the payment/reconciles infor…

    • Data collection and collation services
    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02db66
  5. AwardedOpen procedure

    Provision of an out of hours repair call handling service

    Pobl Group Ltd · Wales (Cymru)

    The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.

    Awarded to LLesiant Delta Wellbeing Ltd

    • Call centre
    • Customer services
    • Housing services
    • +1
    Value
    Not published
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #02902f
  6. Planned · expected · not yet published

    Call Centre

    Forestry England · Nationwide (UK)

    Forestry England is looking to procure a call handling and information services which will be provided to Forestry England and Forest Services customers, suppliers and emergency services.

    • Call centre
    Value
    £500k
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02d44d
  7. Planned · expected · not yet published

    The provision of Universal Credit (UC) Contact Centre Services

    Department for Work & Pensions · Central government · Nationwide (UK)

    The contract will include the delivery of contact centre telephony services for Universal Credit customers to enable them to access information about UC services and will include the ability to on-board additional service lines of a similar…

    • Call centre
    • Administration services
    • Administrative services for business operations
    • +15
    Value
    £200m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02a7bd
  8. AwardedAward procedure without prior publication of a call for competition

    Contact Centre Services

    University of Nottingham · Education · Nationwide (UK)

    A Contact Centre Service provider is required to support the University's call centre operation for the University Clearing process from the 1st July 2021 to 31st August. The university cannot resource the prolonged call centre support that…

    Awarded to Serco Limited · 2 awards

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02b2df
  9. Closed Restricted procedure

    Out of Hours Customer Commnication

    Stonewater Limited · Nationwide (UK)

    The provision of a customer communication service to answer customers when Stonewater's Customer Contact Center is closed. This includes the answering of customer phone calls that are diverted from Stonewater's Contact line to the Service P…

    • Telephone-answering services
    • Customer services
    • Telephone operator services
    Value
    £200k
    Term
    4 years
    Submit via
    portal not identified
    Published
    #02c181
  10. Closed Open procedure

    Irwell Valley Out of Hours call centre support

    Irwell Valley Housing Associaton · North West England

    Out of hours call centre support

    • Call centre
    Value
    £120k
    Term
    3 years
    Submit via
    mytenderslogin required
    Published
    #02bdcf
  11. AwardedOpen procedure

    ID 3338749 - DfE - Lisburn City and Castlereagh Borough Council - LED NI Business Start Up Programme - Enquiry Handling Element

    Lisburn and Castlereagh City Council · Local authority · Northern Ireland

    Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an enquiry handling service for the new Go For It Programme.

    Awarded to Teleperformance Ltd

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • Telephone-answering services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02bc97
  12. AwardedOpen procedure

    Out of Hours Call Handling Contract 2021

    Network Homes · Greater London

    Network Homes require a contract for an ‘Out of Hours Call Handling Service’ for use by residents. This contract will be awarded for 3 years with the option to extended for a further two years on an annually renewable basis (Subject to perf…

    Awarded to ORBIS PROTECT LIMITED

    • Call centre
    Value
    £250k
    Term
    5 years
    Submit via
    Delta eSourcingpublic page
    Published
    #028f83
  13. AwardedRestricted procedureFramework8 lots

    Lewisham Homes DLO Support Contracts

    Lewisham Homes · Greater London

    Lewisham Homes sought expressions of interest from suitably skilled and experienced service providers to deliver a range of works and services under contract and framework arrangements, to support its in-house Direct Labour Organisation. Th…

    Awarded to Masher Brothers Ltd, Relative Groundworks Limited, T Gilmartin Ltd · 3 awards

    • Building installation work
    • Bathrooms construction work
    • Call centre
    • +42
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02b8ed
  14. AwardedOpen procedure

    PAN2300 - Emergency Repairs Call Handling Service

    Leicester City Council · Local authority · Nationwide (UK)

    The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation. Ea…

    Awarded to Pinnacle Connect Ltd

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Telecommunications equipment and supplies
    • Telephone-answering services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02b88b
  15. AwardedOpen procedure5 lots

    Language Services (Lots 1 to 5)

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpret…

    Awarded to AA Global Language Services Limited, Capita Translation and Interpreting, DA Languages Limited +11 more · 141 awards

    • Interpretation services
    • Foreign language translation software development services
    • Foreign language translation software package
    • +10
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02b6b9