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Awards

Showing 46–60 · contract award notices: who won and for how much.

  1. Award pending · decided Open procedureSME suitable

    Out of Hours Call Handling Service – 00267-CX

    Stonewater Limited · delivery region not published

    Stonewater’s Customer Service Centre (CSC) provides a customer focused and efficient service, receiving and processing a wide range of housing enquires including the following distinct service areas: •Repairs and Maintenance (including esta…

    Intended award to SPS Doorguard Limited

    • Call centre
    • Telephone-answering services
    Intended value
    £260k
    Bids
    7
    Contract ends
    Published
    #05ddca
  2. Open to join until Restricted procedureDynamic purchasing system2 lots

    Telephony and Communication Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

    Awarded to Gamma Telecom

    • Telecommunications services
    • Accessories for sound and video equipment
    • Audio-visual equipment
    • +54
    Awarded value
    £196kceiling, not a contract size
    Bids
    2
    Contract ends
    Not published
    Published
    #02d30e
  3. Awarded · Open procedureSME suitable

    Digital Alarm Installation and Resident Communications

    Housing 21 · Nationwide (UK)

    Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The soluti…

    Awarded to Appello Smart Living Solutions

    • Call centre
    • Electrical installation work
    • Information technology services
    • +1
    Awarded value
    £11m
    Bids
    1
    Contract ends
    Published
    #054fd5
  4. AwardedBelow threshold - without competition

    Provision of Call Handling Services

    Amplius Living · South East England

    Provision of Call Handling Services - Telecare and Monitoring Services including data loads, SBR system access, CSL dialler services, and pre-arranged automated and manual reassurance calls. To view this notice, please click here: https://w…

    Awarded to Appello Careline Limited

    Awarded value
    £31k
    Bids
    Not published
    Contract ended
    Published
    #064957
  5. Award pending · decided Open procedureSME suitable

    EAST0779 - Provision of Warden Alarm Response Services

    Eastlight Community Homes · Nationwide (UK)

    Eastlight is seeking to appoint a suitably qualified and experienced service provider to deliver a comprehensive 24‑hour Support Alarm Call Handling Service. The successful partner will be responsible for delivering a responsive, reliable, …

    Intended award to Careium UK Limited

    • Alarm-monitoring services
    Intended value
    £83k
    Bids
    1
    Contract ends
    Published
    #050664
  6. AwardedBelow threshold - open competitionSME · VCSE suitable

    Out of Hours Contact Centre

    Aspire Housing · West Midlands

    Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years.

    Awarded to ORBIS PROTECT LIMITED

    • Telephone-answering services
    Awarded value
    £83k
    Bids
    Not published
    Contract ends
    Published
    #05e4ac
  7. Award pending · decided Competitive flexible procedureSME · VCSE suitable

    Dormant Assets Scheme Insolvency Solution

    Reclaim Fund Limited · Central government · Greater London

    Should the disorderly insolvency of a Scheme participant occur, RFL would need to provide a B2C solution that mirrors the value that, and process by which, ‘live’ customers can be compensated through the firm’s insolvency practitioner. RFL …

    Intended award to PricewaterhouseCoopers LLP

    • Auditing services
    • Business and management consultancy and related services
    • Call centre
    • +2
    Intended value
    £1.5m
    Bids
    3
    Contract ends
    Published
    #05e1de
  8. Award pending · decided Open procedureSME suitable

    Out of Hours Call-Handling Services

    Believe Housing Limited · North East England

    Out of Hours Call-Handling Services and support - seven days a week, 365 days a year, wrap-around service designed to respond to emergency reports that are received outside of normal office hours.

    Intended award to ORBIS PROTECT LIMITED

    • Call centre
    Intended value
    £200k
    Bids
    7
    Contract ends
    Published
    #058ebe
  9. Awarded · Open procedureLight-touch

    DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline

    Department of Justice · Central government · Northern Ireland

    The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating…

    Awarded to Withheld Section94 supplier

    • Call centre
    • Computer-related professional services
    • Guidance and counselling services
    • +8
    Awarded value
    £3.2m
    Bids
    3
    Contract ends
    Published
    #05dc8f
  10. AwardedRestricted procedure

    Dacorum Borough Council Responsive Repairs, Cyclical Maintenance and General Build Services

    Dacorum Borough Council · Local authority · East of England

    This Council is seeking a single Service Provider to provide Responsive Repairs, Cyclical Maintenance, General Build Services and a Customer Services Centre as outlined below: General and specialist repairs Preventative maintenance Void ser…

    Awarded to Cardo (South) Limited, Contract Award Notice Issued in error - To be confirmed · 3 awards

    • Repair and maintenance services
    • Advisory and consultative engineering services
    • Architectural and building-surveying services
    • +19
    Awarded value
    £457m
    Bids
    3
    Contract ends
    Published
    #04cecb
  11. AwardedRestricted procedure

    Nursery Milk Reimbursement Unit (NMRU) 2025

    NHS Business Services Authority · NHS & health · Nationwide (UK)

    Award of a call off contract for the Nursery Milk Reimbursement Unit following a further competition under the Crown Commercial Services (CCS) Funds Administration & Disbursement Services (FAADS) Dynamic Purchasing System (DPS) RM6322

    Awarded to Opia Limited

    • Administrative services for business operations
    • Administration software package
    • Auditing services
    • +15
    Awarded value
    Not published
    Bids
    3
    Contract ends
    Published
    #04fb28
  12. AwardedOpen procedure

    Contact Centre Management System

    Leeds Federated Housing Association Ltd · Housing · Nationwide (UK)

    Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but …

    Awarded to IP Exchange Limited

    • Telephone switchboard services
    • Dedicated-business telephone network services
    • IP telephone services
    • +3
    Awarded value
    £350k
    Bids
    21
    Contract ends
    Not published
    Published
    #04e4ba
  13. AwardedBelow threshold - without competition

    Netcall Service & Support Renewal

    The Police and Crime Commissioner for Cambridgeshire · Police & fire · delivery region not published

    Support Maintenance Netcall solution: Liberty Operator Services QueueBuster Solution Care Enhanced

    Awarded to Netcall Technology Limited

    Awarded value
    £27k
    Bids
    Not published
    Contract ends
    Published
    #05fe1e
  14. AwardedOpen procedure22 lots

    RM6226 Debt Resolution Services - Lot 1

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public se…

    Awarded to See the full supplier list within Contracts Finder, The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · 2 awards

    • Platform interconnectivity software development services
    • Accounting and auditing services
    • Accounting services
    • +96
    Awarded value
    £645m
    Bids
    4
    Contract ends
    Not published
    Published
    #02ca60
  15. AwardedCompetitive procedure with negotiation

    Contact Centre Services

    Kent County Council · Local authority · South East England

    Kent County Council have appointed Capita Business Services Ltd as the provider for SC230157 - Contact Centre Services on a four year contract, commencing on 1st April 2026, with an optional 3 year extension available. Capita will deliver a…

    Awarded to Capita Business Services Ltd

    • Call centre
    Awarded value
    £9.1m
    Bids
    2
    Contract ends
    Not published
    Published
    #04e286