Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 151–165 · every procedure in the catalogue, any stage.

  1. Awarded

    Provision of Project Helpline Services

    Bazalgette Tunnel Limited t/a Tideway · Greater London

    Awarded to Foundever GB Limited

    • Call centre
    Value
    Not published
    Term
    3 years
    Submit via
    portal not identified
    Published
    #04041a
  2. Planned · expected · not yet published2 lots

    Outsourced Services

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of outsourced contact centres and outsourced business services for use by Central Government and UK public sector bodies. The lotting structu…

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Accounting and auditing services
    • Call centre
    • +8
    Value
    £5.0bn
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0401f5
  3. Planned · expected · not yet published

    Money and Pensions Guidance contact service

    MONEY AND PENSIONS SERVICE · Nationwide (UK)

    The Money and Pensions Service (MaPS) are conducting a review of our current guidance service offering and are looking to procure a supplier to provide a contact centre that offers a single front door Tier 1 guidance and face to face (F2F) …

    • Other community, social and personal services
    • Call centre
    • Customer services
    • +2
    Value
    £8.0m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03fa44
  4. AwardedOpen procedure

    ID 4779419 - DfC - Housing Supply - Landlord Helpline Service

    Department for Communities · Central government · Northern Ireland

    The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice…

    Awarded to HOUSING RIGHTS SERVICE

    • Legal advisory and information services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • +5
    Value
    £210k
    Term
    2 years
    Submit via
    portal not identified
    Published
    #03dd6a
  5. AwardedOpen procedure

    International Student Conversion including Admissions Support

    University of Ulster · Education · Northern Ireland

    International Student Conversion including Admissions Support

    Awarded to Uni-Quest Ltd

    • Higher education services
    • Business development consultancy services
    • Call centre
    • +1
    Value
    Not published
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #03ce66
  6. AwardedAward procedure without prior publication of a call for competition

    DVSA Contact Centre Additional Capacity - Call Surges 2023

    Department for Transport · Central government · Nationwide (UK)

    Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice. These surges were managed on DVSA’s behalf by Capita and details of th…

    Awarded to Foundever GB Limited

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03f010
  7. AwardedOpen procedure

    Out of Hours Call Handling

    Network Homes · Nationwide (UK)

    Network Homes requires a contract for an Out of Hours Call Handling Services for the use by residents .This contract will be awarded for 2 years with option to extend for further three years on annually renewable basis (Subject to performan…

    Awarded to Norse Commercial Services Limited

    • Call centre
    Value
    £350k
    Term
    5 years
    Submit via
    portal not identified
    Published
    #03a404
  8. AwardedCompetitive dialogue

    Pension Administration Services: Teachers’ Pension Scheme (TPS)

    Department for Education · Central government · Nationwide (UK)

    The purpose of this Notice is to Notify of the outcome of the procurement for the provision of a new administration service to ensure the successful continuation of delivery of the Teachers’ Pension Scheme.

    Awarded to TATA CONSULTANCY SERVICES LIMITED

    • Pension fund administration services
    • Accounting, auditing and fiscal services
    • Administration services
    • +10
    Value
    £185m
    Term
    10 years
    Submit via
    Jaggaerlogin required
    Published
    #02d7af
  9. Closed Open procedure

    RBKC Out of Hours Call Centre Service

    Royal Borough of Kensington and Chelsea · Local authority · Nationwide (UK)

    The Royal Borough of Kensington & Chelsea (RBKC) is inviting tenders from sufficiently experienced and qualified contractors for the provision of an out of hours call handling service. The delivery of the contract is anticipated to begin on…

    • Call centre
    Value
    £814k
    Term
    3 years
    Submit via
    portal not identified
    Published
    #03d534
  10. AwardedOpen procedure

    Speak Up Helpline

    Department of Health & Social Care · NHS & health · Greater London

    The Department of Health and Social Care looked to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers.<br/><br/>Contract term: 12 months with the option to extend for up t…

    Awarded to Social Enterprise Direct

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • Miscellaneous business-related services
    Value
    £363k
    Term
    12 months
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #03a5f1
  11. AwardedOpen procedure3 lots

    Dorset ICB - Non-Emergency Patient Transport Services

    NHS Dorset Integrated Care Board · NHS & health · South West England

    Dorset Integrated Care Board (Dorset ICB) were seeking the provision of Non-Emergency Patient Transport Services for three categories which were procured as three separate Lots within a single process. This contract award notice relates to:…

    Awarded to Thames Ambulance Service Limited

    • Road transport services
    • Call centre
    • Patient-transport vehicles
    Value
    £59m
    Term
    8 years
    Submit via
    portal not identified
    Published
    #0359f5
  12. AwardedRestricted

    STC1161 - AACS Software, Ongoing Support, Maintenance and Hardware

    The Corporate Officer of the House of Lords and The Corporate Officer of the House of Commons (Acting Jointly) · Greater London

    Provision of AACS software including the hardware platforms that support the software such as servers and terminals and ongoing maintenance of associated hardware. The contract includes for installation and commissioning of the new software…

    Awarded to TDS (Time Data Security) Limited

    • Repair and maintenance services of security equipment
    • Access control system
    • Call centre
    • +10
    Value
    £8.0m
    Term
    Not published
    Submit via
    In-tendlogin required
    Published
    #0328d1
  13. AwardedAward procedure without prior publication of a call for competition

    Extension to Enquiry Handling Service for the Go For It Programme

    Lisburn and Castlereagh City Council · Local authority · Northern Ireland

    An extension to the contract for the Provision of Enquiry Handling services for the Go For It programme via a single regional contract in order to achieve maximum economies of scale and ensuring consistency of delivery. The Contractor is re…

    Awarded to Teleperformance Ltd

    • Call centre
    • Business services: law, marketing, consulting, recruitment, printing and security
    • Postal and telecommunications services
    • +1
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03c5f1
  14. Planned · expected · not yet published

    NIHR Information Systems Provider

    Department of Health & Social Care · NHS & health · Greater London

    The Department of Health and Social Care (DHSC) are looking for a supplier/suppliers to provide software licences and ongoing support and maintenance services to the National Institute of Health and Care Research (NIHR).<br/><br/>In order t…

    • IT services: consulting, software development, Internet and support
    • Call centre
    • Communication software development services
    • +24
    Value
    £9.5m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03c5de
  15. Closed Open procedure

    Patient Transport Hub to NHS Bristol North Somerset and South Gloucestershire Integrated Care Board

    NHS Bristol North Somerset & South Gloucestershire Integrated Care Board · NHS & health · South West England

    NHS Bristol North Somerset and South Gloucestershire Integrated Care Board are seeking the provision of Patient Transport Hub (PTH). The Patient Transport Hub promotes access to healthcare provision through an NHS funded transport service f…

    • Call centre
    • Miscellaneous health services
    Value
    £2.8m
    Term
    7 years
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #03aed5