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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 181–195 · every procedure in the catalogue, any stage.

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CPV 79512000…Clear all

247 procedures

  1. Planned · expected · not yet published

    Soft Market Test - Cloud-hosted Omnichannel Contact Centre Solution

    Torus62 Limited · North West England

    Torus are looking to implement a Cloud Omni-Channel Contact Centre platform to replace our existing on-premise contact centre solution. Full details of the requirement can be found in the Soft Market Response document contained within the l…

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #035ed9
  2. AwardedCompetitive dialogue

    Hexagon Housing Association Repairs and Voids Contract

    Hexagon Housing Association Limited · Housing · Greater London

    Hexagon Housing Association ("Hexagon") has sought expressions of interest from suitably skilled and experienced suppliers for the delivery of responsive repairs, void property works, including emergencies out of office hours, ad hoc planne…

    Awarded to T Gilmartin Ltd

    • Construction work
    • Bathrooms construction work
    • Building completion work
    • +15
    Value
    £34m
    Term
    10 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #02cc6d
  3. AwardedOpen procedure

    Longhurst Out of Hours Call Centre

    Longhurst Group · East Midlands

    Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contra…

    Awarded to Appello Careline Limited

    • Call centre
    • Telephone-answering services
    Value
    £650k
    Term
    5 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #0316c6
  4. Closed Open procedureFramework

    Discretionary Assistance Fund Framework Agreement

    Welsh Government · Wales (Cymru)

    The UK Government’s Welfare Reform Act 2012 abolished the discretionary Social Fund, which was administered by the Department for Work and Pensions (DWP) and replaced parts of it (crisis loans and community care grants) with new locally bas…

    • General public services
    • Administrative services for business operations
    • Call centre
    • +3
    Value
    £30mceiling, not a contract size
    Term
    3 years
    Submit via
    Jaggaerlogin required
    Published
    #035481
  5. Planned · expected · not yet published7 lots

    Welsh Government Knowledge Transfer Programme

    Welsh Government · Wales (Cymru)

    Welsh Government require an innovative Programme to support the farming industry in delivering greater sustainability, Improved competitiveness, and improved environmental performance in line with Sustainable Farming Scheme (SFS) and Progra…

    • Research and development services and related consultancy services
    • Advertising and marketing services
    • Advertising consultancy services
    • +7
    Value
    £34m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0351ea
  6. Closed Competitive dialogue

    BeST HA Repairs and Voids Contract

    Bespoke Supportive Tenancies · Nationwide (UK), North West England

    BeST Housing Association is seeking expressions of interest from suitably skilled and experienced suppliers for the delivery of responsive repairs and void property works. The contract will be awarded to a single Service Provider under a 10…

    • Construction work
    • Access gates
    • Alarm system and antenna installation work
    • +60
    Value
    £40m
    Term
    10 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #034b1f
  7. Planned · expected · not yet published

    Speak Up Helpline

    Department of Health & Social Care · NHS & health · Greater London

    The Department of Health and Social Care is looking to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers.

    • Call centre
    • Miscellaneous business and business-related services
    Value
    £363k
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0348a9
  8. Closed Open procedure

    Out of Hours Call Centre

    Optivo · Nationwide (UK)

    Call Centre

    • Call centre
    Value
    £1.6m
    Term
    3 years
    Submit via
    mytenderslogin required
    Published
    #034969
  9. Closed Open procedure

    NHS Volunteer Responder Programme Management

    NHS England · NHS & health · Nationwide (UK)

    The NHS Volunteer Responder Service was created as part of the Emergency Response to Covid. NHS Volunteer Responders brings a new and additional cohort to the NHS family and provides an ongoing opportunity for people to continue to support …

    • Human resources management consultancy services
    • Administrative healthcare services
    • Call centre
    • +10
    Value
    £30m
    Term
    3 years
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #034850
  10. AwardedOpen procedure

    British Council Europe Examinations Contact Centre

    British Council · Local authority · Nationwide (UK)

    The primary objective of this requirement is to find a suitable service provider to manage and run the British Council Examinations Contact Centre to ensure consistency, efficiency, security, integrity, standardisation and scalability in th…

    Awarded to EuroAnswer SRL

    • Call centre
    Value
    €1,300,000
    Term
    4 years
    Submit via
    portal not identified
    Published
    #030f19
  11. Planned · expected · not yet published

    Call Monitoring Platform - Early Market Engagement Exercise

    Delta Wellbeing Ltd · Wales (Cymru)

    Llesiant Delta Wellbeing is a Local Authority Trading Company (LATC) wholly owned by Carmarthenshire County Council. In June 2018, the company was formed from a well-established Local Authority TEC service and since then the company has gro…

    • Medical information systems
    • Administrative healthcare services
    • Call centre
    • +6
    Value
    £500k
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0345fc
  12. Planned · expected · not yet published

    Telecare and Telehealth Goods and Services

    Procurement for Housing · Nationwide (UK)

    The current Telecare and Telehealth Services Framework Agreement is due to expire in June 2023. The current Framework comprises three lots - Lot 1 Equipment and Associated Services, Lot 2 Monitoring Services, Lot 3 Telecare Managed Services…

    • Health and social work services
    • Alarm systems
    • Alarm-monitoring services
    • +25
    Value
    £90m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #033b4a
  13. Closed Open procedure

    WHC - Twenty Four Hour emergency lifeline call monitoring

    Welwyn Hatfield Borough Council · Local authority · East of England

    The provision of a 24 Hour Emergency Call Monitoring Service

    • Monitoring and control services
    • Call centre
    Value
    £400k
    Term
    3 years
    Submit via
    In-tendlogin required
    Published
    #033534
  14. AwardedOpen procedureFramework

    B2G Framework: Voids services, and all associated works, supplies and services

    GOLD HILL CARE · Nationwide (UK), North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands

    This framework is designed to help any UK contracting authority wishing to procure the services of a supplier with the capability to manage all aspects of the clearance, cleaning, maintenance and protection of vacant property within their s…

    Awarded to ORBIS PROTECT LIMITED, SPS Doorguard Limited, VPS (UK) Ltd

    • Property management services of real estate on a fee or contract basis
    • Call centre
    • Cleaning services
    • +6
    Value
    Not published
    Term
    12 months
    Submit via
    portal not identified
    Published
    #02ffce
  15. UnsuccessfulOpen procedure

    WHC - Call Monitoring and Out of Hours Call Centre

    Welwyn Hatfield Borough Council · Local authority · East of England

    Welwyn Hatfield Borough Council invites Tenders for the provision of a Call Monitoring and Out of Hours Call Centre. The Services comprise of 24 Call Centre Operation to support the Lifeline Service available to tenants of the borough and a…

    • Call centre
    Value
    £800k
    Term
    3 years
    Submit via
    portal not identified
    Published
    #02fce1