Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
All records
Showing 226–240 · every procedure in the catalogue, any stage.
- Planned · expected · not yet published
Call Centre
Forestry England · Nationwide (UK)
Forestry England is looking to procure a call handling and information services which will be provided to Forestry England and Forest Services customers, suppliers and emergency services.
- Value
- £500k
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02d44d
- Planned · expected · not yet published
The provision of Universal Credit (UC) Contact Centre Services
Department for Work & Pensions · Central government · Nationwide (UK)
The contract will include the delivery of contact centre telephony services for Universal Credit customers to enable them to access information about UC services and will include the ability to on-board additional service lines of a similar…
- Value
- £200m
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02a7bd
- AwardedAward procedure without prior publication of a call for competition
Contact Centre Services
University of Nottingham · Education · Nationwide (UK)
A Contact Centre Service provider is required to support the University's call centre operation for the University Clearing process from the 1st July 2021 to 31st August. The university cannot resource the prolonged call centre support that…
Awarded to Serco Limited · 2 awards
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02b2df
- Closed Open procedure
Irwell Valley Out of Hours call centre support
Irwell Valley Housing Associaton · North West England
Out of hours call centre support
- Value
- £120k
- Term
- 3 years
- Submit via
- mytenderslogin required
- Published
- #02bdcf
- AwardedOpen procedure
ID 3338749 - DfE - Lisburn City and Castlereagh Borough Council - LED NI Business Start Up Programme - Enquiry Handling Element
Lisburn and Castlereagh City Council · Local authority · Northern Ireland
Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an enquiry handling service for the new Go For It Programme.
Awarded to Teleperformance Ltd
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02bc97
- AwardedOpen procedure
Out of Hours Call Handling Contract 2021
Network Homes · Greater London
Network Homes require a contract for an ‘Out of Hours Call Handling Service’ for use by residents. This contract will be awarded for 3 years with the option to extended for a further two years on an annually renewable basis (Subject to perf…
Awarded to ORBIS PROTECT LIMITED
- Value
- £250k
- Term
- 5 years
- Submit via
- Delta eSourcingpublic page
- Published
- #028f83
- AwardedRestricted procedureFramework8 lots
Lewisham Homes DLO Support Contracts
Lewisham Homes · Greater London
Lewisham Homes sought expressions of interest from suitably skilled and experienced service providers to deliver a range of works and services under contract and framework arrangements, to support its in-house Direct Labour Organisation. Th…
Awarded to Masher Brothers Ltd, Relative Groundworks Limited, T Gilmartin Ltd · 3 awards
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02b8ed
- Planned · expected · not yet published
Call Monitoring of Teleheath Alarm Systems
The Guinness Partnership · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
Guinness is looking for a provider of an Alarm Receiving Centre (ARC) to deliver a 24/7/365 day service to monitor and answer alarm calls sent from the telecare systems in our homes for older people. We want a provider that has experience o…
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02b52c
- AwardedOpen procedure
ISHA-Out of Hours Call Centre
ISLINGTON & SHOREDITCH HOUSING ASSOCIATION LIMITED · Housing · Greater London
The contract is for the provision of Out of Hours call centre services for residential properties owned and managed by Islington and Shoreditch Housing Association. It is intended that the contract will commence in July 2021 and, subject to…
Awarded to ORBIS PROTECT LIMITED
- Value
- Not published
- Term
- 3 years
- Submit via
- mytenderslogin required
- Published
- #028b92
- AwardedOpen procedure
Contact Centre Services for TfW
Transport for Wales · Nationwide (UK)
TfW require the provision of Contact Centre services. This must be a fully bi-lingual (English and Welsh) service, which operates extended working hours to include weekends and evenings, in order to handle telephone bookings and queries for…
Awarded to CONNECT ASSIST LTD
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02ae99
- Closed Restricted procedure
Professional Contact Center Staff Outsourcing – British Council MENA
British Council · Local authority · Nationwide (UK)
British Council is looking to engage a supplier for outsourcing call center agents to operate the Regional Contact Center for the British Council based in Egypt
- Value
- Not published
- Term
- 4 years
- Submit via
- In-tendlogin required
- Published
- #02a73e
- Planned · expected · not yet published
Professional Contact Centre Staff Outsourcing – British Council MENA
British Council · Local authority · Nationwide (UK), North East England
British Council is looking to engage a supplier for outsourcing call centre agents to operate the Regional Contact Centre for the British Council based in Egypt
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02a73d
- Planned · expected · not yet published
New Build Customer Care Call Handling and Contractor Management Service
TRAFFORD HOUSING TRUST LIMITED · Housing · Nationwide (UK)
Trafford Housing Trust (THT) are looking for a single supplier to handle customer calls in relation to new build defects. The successful supplier will liaise with both contractors and sub contractors. They will be required to manage and mon…
- Value
- £170k
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02a577
- CancelledOpen procedure
Quality Assurance and Speech Analytics - PP1015
Orbit Group Limited · Nationwide (UK)
Orbit have recently transitioned to a new telephony platform, Anywhere365, (API Info) and as part of this transition have moved away from the previous Quality Management System . Quality Management is vital to our business, especially our C…
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02a46e
- No award madeOpen procedure
ID 3170614 DfE - Enquiry Handling Service for the Go For It Programme
Lisburn and Castlereagh City Council · Local authority · Northern Ireland
Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an Enquiry Handling Service to support the Go For It Programme. The primary aim of the enquiry handling s…
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #029e87