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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 61–75 · every procedure in the catalogue, any stage.

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CPV 79512000…Clear all

247 procedures

  1. Planned · expected · not yet publishedOpen procedureSME suitable

    The provision of force control room transformation technology

    The Police, Fire and Crime Commissioner for Northamptonshire · Police & fire · East Midlands

    Northamptonshire Police are beginning a Force Control Room Technology Change Programme to enhance public contact and optimise incident management. The programme is planned over three years and will deliver a robust, scalable, and future-rea…

    • Software implementation services
    • Call centre
    • Industry specific software package
    • +2
    Value
    Not published
    Term
    4 years
    Submit via
    portal not identified
    Published
    #05f612
  2. Closed Competitive flexible procedureSME suitable

    Conversational AI Platform

    Department for Work & Pensions · Central government · Nationwide (UK)

    The Department for Work and Pensions (DWP) ("the Authority") is responsible for welfare, pensions, and child maintenance policy within the UK. As the UK’s biggest public service department, it administers the State Pension and a range of wo…

    • Interactive voice response software package
    • Call centre
    • IT services: consulting, software development, Internet and support
    • +1
    Value
    £20m
    Term
    4 yearsup to 6 years with extensions
    Submit via
    portal not identified
    Published
    #0547fa
  3. AwardedOpen procedure22 lots

    RM6226 Debt Resolution Services - Lot 1

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public se…

    Awarded to See the full supplier list within Contracts Finder, The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · 2 awards

    • Platform interconnectivity software development services
    • Accounting and auditing services
    • Accounting services
    • +96
    Value
    £645m
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #02ca60
  4. AwardedCompetitive procedure with negotiation

    Contact Centre Services

    Kent County Council · Local authority · South East England

    Kent County Council have appointed Capita Business Services Ltd as the provider for SC230157 - Contact Centre Services on a four year contract, commencing on 1st April 2026, with an optional 3 year extension available. Capita will deliver a…

    Awarded to Capita Business Services Ltd

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    ProContract (Due North)login required
    Published
    #04e286
  5. AwardedNegotiated without publication of a contract notice

    HOCS4/00015 MILITARY PERSONNEL & VETERANS SERVICE DELIVERY CONTRACT (MP&VSDC) relating to provision of Armed Forces Pay, Pensions, other Military HR Services and Administrative Services Extension

    Ministry of Defence · Central government · Nationwide (UK)

    The purpose of this notice is to publish the Authority's intention to modify the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT (SDC). The SDC requirement (known during the procurement as the Future Service Delivery C…

    Awarded to Shared Services Connected Limited

    • Administrative services for business operations
    • Call centre
    • Information technology services
    • +3
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05f32d
  6. No award madeOpen procedureSME suitable

    Out of Hours and Warden Call Handling Services

    mhs homes group · South East England

    The result contract will be for the provision of Out of Hours and Warden Call Handling Services.The aim is to ensure continuity of service outside regular working hours, maintaining the high standards expected by mhs homes. The successful p…

    • Call centre
    • Telephone-answering services
    Value
    £250k
    Term
    5 yearsup to 7 years with extensions
    Submit via
    In-tendlogin required
    Published
    #059331
  7. Awarded · Below threshold - open competitionUtilitiesSME · VCSE suitable

    Out-of-Hours Customer Support Services

    Transport for Wales Rail Limited (Utility Buyer) · Nationwide (UK)

    This contract is for the provision of Out of Hours Customer Support Services to ensure continuous support for customers outside standard business hours. The service includes handling inbound customer queries, providing assistance, and escal…

    Awarded to Journeycall Ltd

    • Call centre
    • Helpdesk and support services
    • Telecommunications services
    • +1
    Value
    £208k
    Term
    2 yearsup to 4 years with extensions
    Submit via
    Jaggaerlogin required
    Published
    #05a090
  8. Closed Competitive flexible procedureSME · VCSE suitable

    Dormant Assets Scheme Insolvency Solution

    Reclaim Fund Limited · Central government · Greater London

    Should the disorderly insolvency of a Scheme participant occur, RFL would need to provide a B2C solution that mirrors the value that, and process by which, ‘live’ customers can be compensated through the firm’s insolvency practitioner. RFL …

    • Information technology services
    • Auditing services
    • Business and management consultancy and related services
    • +2
    Value
    £1.5m
    Term
    3 yearsup to 4 years with extensions
    Submit via
    Delta eSourcingpublic page
    Published
    #05e1dd
  9. AwardedNegotiated procedure with prior call for competition3 lots

    ScotRail Customer Contact Centre

    ScotRail Trains Limited · Scotland

    ScotRail is awarding this previously advertised and now complete procurement procedure for a fully managed customer contact centre. The scope of the contact centre is to provide a direct route for our customers to contact us via various met…

    Awarded to Teleperformance Ltd

    • Call centre
    • Office-support services
    • Payroll management services
    • +2
    Value
    Not published
    Term
    3 years
    Submit via
    portal not identified
    Published
    #03f5ae
  10. Planned · expected · not yet publishedDefence & security

    Enterprise IT Service Desk - UK2 - Market Engagement Event

    Ministry of Defence · Central government · Nationwide (UK)

    The current Enterprise IT Service Desk contract provides IT Service Desk services to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service …

    • Information technology services
    • Call centre
    • Helpdesk services
    • +1
    Value
    £140m
    Term
    7 years
    Submit via
    portal not identified
    Published
    #04ea9c
  11. AwardedCompetitive procedure with negotiation

    Contract for Waste Collection and Street Cleaning

    South Oxfordshire District Council · Local authority · South East England

    South Oxfordshire District Council and Vale of White Horse District Council (the Councils) are seeking to appoint a contractor to provide refuse collection and waste related services (including, residual waste, dry recyclables, green waste,…

    Awarded to Biffa Waste Services Ltd · 2 awards

    • Refuse and waste related services
    • Call centre
    • Clinical-waste collection services
    • +11
    Value
    £160m
    Term
    16 years
    Submit via
    ProContract (Due North)login required
    Published
    #04e4d6
  12. Open to join until Restricted procedureDynamic purchasing system

    Housing Maintenance & Repair

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    This dynamic purchasing system (DPS) provides a compliant, one stop shop for all aspects of housing maintenance & repair for both tenanted and void/vacant properties. Featuring a vast range of both planned and reactive maintenance & repair …

    • Repair and maintenance services
    • Agricultural, forestry, horticultural, aquacultural and apicultural services
    • Architectural, engineering and surveying services
    • +97
    Value
    £1.5bnceiling, not a contract size
    Term
    6 years
    Submit via
    Cabinet Office Supplier Registrationlogin required
    Published
    #02b0d7
  13. Closed Open procedureLight-touch

    DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline

    Department of Justice · Central government · Northern Ireland

    The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating…

    • Call centre
    • Computer-related professional services
    • Guidance and counselling services
    • +8
    Value
    £3.2m
    Term
    3 yearsup to 7 years with extensions
    Submit via
    eTendersNIlogin required
    Published
    #05dc8c
  14. Awarded · Below threshold - without competition

    Fraud and Corruption Reporting Online (FCROL)

    NHS Business Services Authority · Central government · delivery region not published

    Provision of fraud and corruption reporting online to deliver continuous 24 hours a day, seven days a week service to facilitate the reporting of NHS fraud and allow for the development of a national publicity campaign to increase reporting…

    Awarded to Treble 5 Treble 1 Limited · 2 awards

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05a8b5
  15. Planned · expected · not yet publishedLight-touchSME · VCSE suitable

    Ophthalmology Coordination Service Hub - Coventry and Warwickshire - Market Engagement

    NHS Coventry and Warwickshire Integrated Care Board · Central government · West Midlands

    ***THIS ADVERT IS FOR A MARKET ENGAGEMENT EVENT ONLY*** NHS Arden and Greater East Midlands CSU on behalf of NHS Coventry and Warwickshire ICB are seeking to run a market engagement event for providers who have the relevant experience and s…

    • Administrative healthcare services
    • Call centre
    Value
    £783k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #05d0f2